This is the second time Advanced Auto Parts in Crestwood, KY has helped me out, saving me a lot of…read moretime and money. Both experiences the same employee by the name of Robert helped. 1st time he went way of of his way to help me troubleshoot a main battery and fuse issue I was having on my van, the next time about six months later he help me deduce an aux battery issue I was having an on my 2018 Chrysler Pacifica van and helped me find the closest one since he did not have it in stock. In both instances Robert got my battery issue solved and me back in the road fast, saving me time and over 600$ compared to the Chrysler dealer! I would also like to mention that Robert is a shining example of customer service and professionalism! Consider him for advanced training and responsibilities, he already has the customer care part figured out. Thank you Robert for all your help!

I phoned ahead and they took the time to physically check and confirm stock of the Auto…read moreTransmission Fluid that I was searching for. Prompt in answering the phone, greeted friendly when I arrived, found a handy box for the quarts, I paid and was out there in record time. It's a little further from me than other Auto Parts and Accessories shops, but will support them.

This was by far the easiest and best experience I've had purchasing a vehicle. Paul the…read moresalesperson is fantastic! He was not at all pushy and it took very little time - our whole transaction probably took about 15 minutes, not including the test drive. He knows what he is doing and is very laid back but very professional. Tommy Neutz, the owner, is also spectacular. We talked for quite some time about the business and why they do things the way they do - no pressure, quality used vehicles, and they stand behind them. I actually spoke with Tommy and Paul for way longer than it took to do the paperwork. I totaled my previous vehicle and found an Odyssey at Neutz Brothers. The vehicle was very clean but they said they did not have an opportunity to clean the carpet and floor mats. Since I needed the vehicle immediately, I asked to bring it back the next week (I actually couldn't get it done until the following week - my issue, not theirs). I dropped off the vehicle on Monday and when I went to get it on Tuesday evening, the guy who did the work was there and explained that the floor mats did not get as clean as he wanted so he wanted to keep them a couple more days to get them right. Wow - the company culture is so strong that the detailer is empowered to make the customer happy and is proud of where he works and what he does. Incredible. I wish I got his name to give him a proper thank you here but I do appreciate his efforts! I bought the vehicle on the 2nd. It had an out-of-state title so it needed a Sheriff's inspection (they took care of this when I dropped off the Odyssey for the cleanup). On the 19th, they had my tag. In Kentucky, the dealer has 60 days to get the tag (it used to be 30 but the big dealers lobbied for the extra time). Neutz Brothers had my tag in 17 days with a Sheriff's inspection in there, too. WOW!! I highly recommend Neutz Brothers. If you are in the market for a used vehicle, this is the first place you should go - and will likely be the last. I am a customer for life!!

This was a Honest car dealer and those are hard to find too bad they closed down after all of these…read moreyears

Good location. Limited parking, lot is private but share…read morebetween cars for sale and customer parking. Staff is friendly, personable, professional. I enjoyed working with them and know all by name. They are prompt and I top of paperwork. I did finance through Enterprise it was quick. The application price was fast and painless. Ask for current promotions. Good selection of vehicles, when I go to larger dealerships it can be overwhelming with so many choices. Ask for Blake

I love this group of professionals. I just bought my 3rd Vehicle, and my mom has bought 2 and now…read moremy oldest daughter. I will forever get my vehicles from Enterprise. Thanks Blake Weeks for the first experience that caused me to return and also to Xavier Bonds for making it happen the second and third time. You are the best.

Absolutely happy with the entire staff at gardeners, I have bought several vehicles from them all…read moreat great quality

Bought 3 cars from them over the years. I always recommend them to anyone looking for a good car.read more

Avoid This Dealer - Unreliable and Unprofessional…read more This has been the worst car buying experience of my life. I purchased a truck from this dealer, and due to several mechanical issues it took a month and a half before I had a fully functional vehicle. It then took and additional three weeks before he could provide the title--only after I filed a complaint with the Attorney General. Lucky for him, he managed to send it just in time to avoid further consequences. In total, it took 14 weeks to finally get the truck registered in my home state. Even at the end, I had to keep chasing him for required tax documents. Throughout the past three and a half months, he has regularly ignored my messages for days, and when he did respond, he'd say he'd take care of it but often didn't follow through. I had to push every step of the way just to get the basic paperwork needed to complete the legal purchase. If you value your time and your money--go elsewhere. You shouldn't have to work this hard just to finish buying a vehicle.

I bought a car this passed weekend. Scottie was great to deal with. They seem very honest and…read moreupfront. They had very good options for financing. Had a car in less than an hour. I recommend them.

You can buy auto parts anywhere, but you should come here for the 5-star customer service! Their…read moreautomotive and parts knowledge is second to none! I have been coming here for years and there are a fee employees that need a shoutout: Carmen, William, James, Kevin and Amber! Thank you for the great service!

Bought a 2026 Mazda CX-5 here and the sales side was pretty good Bryson was low pressure and very…read morenice. Price was very competitive. After the purchase things changed. Heated steering wheel did not work service told us to take it to Oxmoor Mazda to get it fixed. Now while driving the entire dash and monitor went dark. We are currently trying to get Oxmoor Mazda to do the service warranty work since Huffman doesn't seem interested in any after purchase service.

I had a coolant system flush and oil change performed on my 2016 Mazda 6, the technician overfilled…read moremy oil by 1 quart, did not put in enough coolant back into system and failed to top off fluids. I ended up fixing this problem myself as I was already home before I discovered the problem. I let 1/2 quart of oil out from oil pan in 35 degree temperature and had to dispose of messy oil. Added one cup of distilled water into radiator because I didn't have the manufacturer specified coolant on hand. Anyone who knows anything about cars should know that any oil overfilled more than 1/2 quart can cause engine damage. I tried to get a partial refund for the cost of extra quart of oil charged to me and the labor I had to perform myself to fix problem but was denied. They are called stealerships for a reason.

So, we a found a vehicle online(Nissan Armada) that we were very interested in. We contacted…read moreCrestwood Auto and dealt with a man named Junior. We told Junior we were interested in the vehicle but we would be driving from Saint Louis(4 1/2 hour drive non stop) so we wanted to make sure everything was okay with the vehicle before making the trip. After a few phone calls and text with Junior, he assured us the vehicle was outstanding with NOTHING wrong. We make the trip and took the test drive. 4 things right off the bat are wrong. #1: The check engine light is on. We drove the vehicle to a nearby Auto Zone and had them run the free engine light check on it. Came up as (P0021) which has something to do with the crank shaft. Maybe it was just a bad sensor? Maybe it was worse?.. I don't know. #2: As we were getting the test done at Auto Zone we all noticed a loud buzzing noise from the engine, we pop the hood and the Auto Zone worker said it was probably a belt or pulley making the noise. #3: The passenger air bag light was beeping on the dash. Why was it beeping? I don't know... #4: The DVD player screen did not work, the sound worked great but the screen would not turn on. We return from the test drive and tell Junior the things we found wrong. Junior said the check engine light was not on the day before and neither was the Passenger Air Bag Warning Light... he was just dumbfounded at how they both magically appeared this day. As for the loud buzzing noise coming from the engine that the Auto Zone guy said sounded like a belt or pulley... Junior said it was "supposed" to sound like that and everything was fine! As for the DVD player, Junior did not know about that either and it was a complete surprise to him that it did not work. Junior didn't really know what to do about all the things I had pointed out, all he could say was "make me an offer"... Really?!.. make you an offer? We drove down there with virtually a blank check written to us by our bank and were really excited about driving this vehicle home. We feel totally disrespected and are in total disbelief that someone would treat us like that. We specifically asked multiple questions to ensure everything was okay with the vehicle before we made the trip and we were obviously lied to repeatedly. I find it EXTREMELLY hard to believe that he was totally unaware of all four of these things before we got there. If I could have given this business Zero stars I would have, please don't make the same mistake I did and avoid this place at all costs.

We found a 2014 Chrysler Town and country that was priced really well online. It only had 108,000…read moremiles on it with great tires and ran smooth. I worked with Brad Miller and he was really helpful and knew a lot about the vehicle. They were flexible and helpful at all turns and allowed us to take the vehicle to our mechanic. Just a few minor things with the vehicle that needed fixed but got a great deal on the vehicle. Highly recommend.