1. King Louis Auto Sales

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    Louisville, KY

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    King Louis Auto Sales

    3.0 (2 reviews)
    Open • 10:00 am - 6:00 pm

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    4 years ago

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    4 years ago

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    Byerly Ford - The pole that killed my son.

    Byerly Ford

    (46 reviews)

    They charged my friend $489 just for a car battery! They changed their service dept and it's all…read moreseems sketchy now, all the decent guys are gone.

    My girlfriend and I went in to purchase a car for her, Aiden was our sales rep and he did a…read morewonderful job, very kind, personable, helpful, knowledgeable about his products and eager to do whatever it takes to make sure we felt comfortable with the car and the deal. Lavonda at the front desk was also very warm, kind, and welcoming; I have no complaints about these two, nothing but positives to say about them. Unfortunately, that is where the positives stop. The management team killed the deal (possibly?) before it even really began. We hit a mild snag with a cosigner needing to travel about 12 hours round trip to sign some of the paperwork. First they blamed it on the bank, saying they required it, then the new car manager Evan told me it's actually their policy and they haven't even talked to a bank yet. Then when I asked him about the discrepancy in what I was being told vs. What I'm now being told he got incredibly offended and defensive. He treated me as if we were adversaries and spoke down to me because "I've been a sales manager for over 20 years" (I can tell. You're clearly not used to having your lies questioned. Very long-term middle-managment thing to do in my opinion, but my opinion might not be worth much, I only have about a quarter of the time in the auto sales industry Evan here does.) He also insisted that him even speaking to me was illegal because "I'm not on the deal" then, when I asked him to cite the law he's referencing he took a very long, condiscending route to tell me no. (Because the law doesn't exist. He's just saying whatever he feels will get someone off his back) He then proceeded to describe a hypothetical situation that was completely unrelated and ended it with "then it would be illegal for me to discuss rates or terms or credit with you" (which is actually correct but based on his track record it seems to me that was just an example of a broken clock twice a day.) to which I asked him "have I asked you anything about any of those things?" To which he said "Not yet." Which sealed the deal for me that this man clearly isn't actually listening to me and only wanted to get me off the phone. Which is about in line with the experience we had with the rest of the management team who seemed to actively avoid talking to customers if they could. Evan also told me they were "holding the car for y'all" which, after speaking with my girlfriend, turns out she was told explicitly that it wasn't going to be held without a $500 deposit. Who knows which is actually true? Their website says their locations are "all backed by award-winning service, express online shopping, and a deep commitment to treating everyone like family." The service truly was phenomenal on the ground level, but much above that and the only award they're winning is the hall of shame. Their version of "express online shopping" seems to mean "pick it out online and then come in and do the whole thing in person" (read: literally non-existent) and if this is how they treat family, I'll skip the reunion. I don't want to listen to uncle Evan tell us all how he used to be able to throw a football clear over them mountains and he would've gone pro if it weren't for his bum knee all day. Evan left a bad enough taste in my mouth that my girlfriend and I will be taking our business elsewhere. Everything about this place's management seems to thrive on shady backroom dealings and lying to customers about things they don't even need to lie about. If you want an easy, professional car buying experience, unfortunately I don't know where to point you, but I do know it would not be Byerly. UPDATE: They saw my review and asked me to call them so they could try and change my experience with them. I called, explained, she told me to hold on, went silent for a few minutes, blind transfered me to someone's voicemail, and days and they still haven't gotten back to me. Now they're trying to use me as an instrument to lie to you. These people do not do honest business at any point when provided an opportunity to. Stear as clear from here as you can.

    Granada Auto Sales

    Granada Auto Sales

    (7 reviews)

    Bought a car from here 6 months ago and i have nothing but great things to say about this place…read more Very professional, gave me a warranty with the car just in case anything happens within the first couple months. And it's been a great car ever since I got it. 10/10 would recommend!

    BEWARE This dealership is sleazy and crooked. I do not recommend buying a vehicle from them. I…read morebought a 2018 Ford Escape from them and the check engine light came on within a mth and a half of owning the car and i kept hearing noises from the car. I kept taking the car back to them during the 3 mth warranty and they have a shop on sight and had them put their computer to the car and Mo lied to me and told me it was a misfire. The car broke down within 5 mths the engine was done. He knew the cars engine was bad. I went back to get the car and take it to get fixed elsewhere and i was very upset. Then Micheal stepped in saying he was going to make it right with me and sold me a 2016 Mazda 6 which I had to give up 3500$ more plus trade in the ford i had just bought. I was so desperate i felt like i had to go along so i had a vehicle for work. But my heart was broken. Within a month the Mazda 6 was leaking gas causing me to get carbon monoxide poisoning from driving a car leaking gas and i was unaware. He assured me it was a good car with no problems. Now the mazda is in the shop im out like 15,000$ im recovering from being poisoned and feel like im in a nightmare. Within nearly 6 mths they sold me 2 bad cars and were driving them both because their personal items were in the cars and the computers. Should they be driving the cars theyre supposed to be selling in the lot for personal use?! They have their own mechanics and shop so they had to be aware of the issues but decided to hurt a single mother anyway for the almighty dollar. I cannot stand that this can happen to people I am going to find resolve for myself in this matter but ive list so much because of it. Buying a car should be a happy time and no one should pay that much money and end up on the side of the road broke down n sick after not even half a year.

    Mister G's Car Wash

    Mister G's Car Wash

    (8 reviews)

    I spray washed my Harley this morn (6/6/24 ) . Something electrical must have gotten wet . I was…read moreready to leave & it wouldn't start . I waited about 10 minutes & it still wouldn't start . Guy walking all over the place picking up trash walks by ( Dead pan as can be ) & says "you can't leave that in this bay , we might get busy soon ". Well I know that ! So I get on it & coast it over to the border fence , called a friend . Friend came to the Car Wash & we tried various methods to get it started , to no avail . The janitor or owner ( whoever he is ) watched me the all the time , out of the corner of his eye . He walked by & says " you better get that thing off of this lot before 4pm , or it will be towed away ". Well we did . At 3pm we pushed next door behind the Chiropractors office . The DR. was very congenial . Bottom line...I will never go to that Car Wash again ! & neither will any of my friends .

    My husband and I have used this car wash for years. Between the two of us, we probably patronize it…read more4 times a month. Not because it's the best car wash in town, but because it's convenient and "fine". But today, my husband got there and was on the phone with me, so he decided to wait to go in to the bay. Then the bays got busy. He was sitting off to the side of the car wash in a parking spot when the manager approached him very aggressively and asked him what he was doing. After he explained he was on the phone and waiting, the manager continued to become hostile and when my husband lost his patience and returned the hostility was told, "he couldn't talk to him like that." Apparentry at this establishment only the manager can disrespect the customer- not vice versa. lol. So my husband left and we will certainly not be using Mister G's car wash again.

    King Louis Auto Sales - usedcardealers - Updated October 2026

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