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    The Car Store

    1.9 (18 reviews)
    Closed 10:00 am - 8:00 pm

    Services - The Car Store

    Auto loan

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    8 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    5 years ago

    Great car and great service gear customer service, if you need a car and low on cash this is the place for you

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    5 years ago

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    7 years ago

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    11 years ago

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    8 years ago

    Had a wonderful experience with Mr.Boddy Newton. He got me in the car I wanted with an affordable price.

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    5 years ago

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    8 years ago

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    Town and Country Ford Louisville - Escape to Sunset Park!

    Town and Country Ford Louisville

    (46 reviews)

    Preston

    Came into check a known and very documented issue with my SUVs. I had diagnostic trouble codes,…read moreNHTSA Recall numbers and VIN number for two SUVs. I was politely greeted and told to talk to Donna. I had to wait for her to return as she was smoking a cigarette. Upon telling her my issue she asked for the VIN number and looked up a part the was unrelated to my issue and said that is what I needed. I knew based on my research the diagnostic trouble code that I had and recall bulletin that it was not the correct part. The part she told me about was much more expensive than the part I will be needing. I was looking for information about the recall and getting the correct fix made. Upon further checking She located the part that was listed in the recall Bulletin. The price quoted was still higher than other part suppliers. She became frustrated when I asked if the VIN number should the "reprogram fix." Several pages of vehicle history showed and I asked if it could be printed. She only printed one page of the multipage history and then proceeded to lie to me telling me it was the entire record even though the paper in hand clearly displayed it was not. While I was speaking to her a gentleman came up and interrupted and she started answering his questions. The gentleman and I had a short conversation and she eavesdropped and proceeded to argue with documated factual published information I was sharing with him. After which she insisted I was wrong and told me i had "came in negative". I asked what could be done for my issue and she explained they did not take appointments and it was first come first serve only but also stated it would have to take 2 days just to pull trouble codes. If you have any warranty recall issues I would highly suggest going to a different dealer. Not only was the Town & Country employee not very helpful but she gave unfactual data and tried to argue with well-published documentation that has been around since 2014. I can list the sources for all of which.

    This is the 2nd vehicle I've received . I can't emphasize how helpful Billy Hays & Chuck Cain made…read morethe procedure so easy, even though I'm 902.3 mi away. With assistance from Linette & Blake ... Thank you so very much !

    The Car Store - car_dealers - Updated May 2026

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