Worst customer service and care ever!! Don't bother support this company and or location!! Lolllll came for my replacement part and they refused to replace when the other manager and customer representative said and reassured me I can come in anytime to replace!! And the store hours are 9PM! Not 10PM as stated on Google! I also called prior to coming in and confirmed for assistance. Rude and disrespectful super unprofessional and were sending customers out the door!! The manager should also advise aside from the customer standing in front of them and pull the employee to the side. Extreme sad with the manager and employees customer service attitude and when that's their main job. read more

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Stopped at this Auto Zone recently in the area. I needed a battery for one of my cars. for some odd reason, the battery died on me. I thought the warranty was for 5 years. But anyways, I have shopped at Auto Zone many times for different parts. Got a good battery, and they put it inside for me. Didn't cost much, and Stewart made my day. read more

The customer service agent name David help me be able to help me choose the ride oil and also help me with other problems and I could always call him back and rely on. Thanks read more

The customer service was good and I got to have Scott V. help me with a battery exchange! He was kind, attentive, and hard-working!

Big thank you to Crystal at AutoZone for replacing my headlights and catching how the one I originally bought was not that much brighter so recommend a different bulb. True integrity. read more

Steven L. replaced our battery that was installed incorrectly by another employee just a few weeks prior. Thank you for your attention to detail and knowledge! read more

Dany was super helpful with recommending what kind of battery I needed for my car. He then was extremely knowledgeable when he was installing the battery onto my car. High quality service overall from Dany. Thank you. read more

Amazing service from Dany, was very helpful and performed quick and amazing service. He was very knowledgeable and polite!!

Went to this autozone to get a new battery and Danny checked my battery first to see if I did need one first which I did so he got me a new one then offered to install it awesome I didn't even know they did that and since I don't have tools I said yes read more

My car had a bad battery so I came to auto zone to get a new one. Andres was very helpful and knowledgeable about things I needed for my car. He helped install my battery, put in my cabin filter and air condition filter. He recommended me to get my brakes done in about a year. I would definitely come back and trust in Andres word for anything that I need with my car! read more

Bobby's customer service last night went above and beyond. Great energy, knowledge and time management A+++ he replaced my left tail light bulb and completed the transaction in 10 mins. The entire team had that same energy. Thank you Bobby! read more

Thanks to the very nice staff, I often go to buy parts Well-organized store, very friendly service

Heavy rains yesterday, and my windshield wiper blades needed replacing. I had the damnedest time trying to get the old blades off, and had to come in and watch a YouTube video. But then I spent an hour trying to get the new ones on, and couldn't figure it out. My partner said I looked like a tweaker at 11:30 at night in the carport! I came back today, and Adrian & David put it right on. I may have bent slightly the attachment cover on one, and they swapped it right out - didn't need to buy a new one! They were so nice, and I've always had terrific help and service at this store! read more

Came in today to ask about my car over heating Gio and David both helped me out today pointed me in the right direction! Thank you both for your help and now it's wrench time. Thanks again guys read more

The service at this location has always been great. I've always been helped and have had all of my questions answered. Today I was helped by Kris, I went in to buy windshield wipers, and he was kind enough to offer to put them on my car. I really appreciate it and I will continue coming here. Thanks Kris. read more

This is long overdue but thank you AutoZone! We came in a rush while trying to get out of town but realized we had a broken windshield wiper. Blanca not only helped us quickly to find the right part, she swapped it out for us and sent us on our way. She was so helpful and very professional - we will definitely be back! Thank you, Blanca!! read more

Thank you for helping me out. Without you I don't know what I'd do. Give this man a raise

I'm in a month ago and the manager David and a young man working there went above and beyond to help me install my car battery and worked on it till close. It's a great quality location. Thank you read more

I came here with my 1994 Ranger and David and Jeff were so helpful! My truck was a disaster, and I had no idea where to start with my AC issues, but they had a ton of ideas and resources available! They even gave me the name of a shop that I could use once they helped me figure out my issue! read more

Aloha Adrian you rock! Great service and it was appreciated. I will come in whenever I need stuff for my car. Muchos Mahalos

Andres was able to help me out after another location had sold me the wrong sized set of lug nuts, then wouldn't refund me. He was super knowledgeable and took his time to make sure I got the correct part. I'm very pleased. read more

Kris Neely is awesome! Every time I come into this establishment; he goes above and beyond. Definitely the example of leadership. Whether he truly cares for the concern or not-- you wouldn't be able to tell. Every single time I come into AutoZone off Imperial and Idaho, he is ready to assist, give his input and/or suggestions based off what is both beneficial for the company as well as the customer. Give my man a raise! He is knowledgeable, thorough ; and simply a delight upon entering. Thanks Kris! Your hard word does not go unnoticed and you're awesome! read more

Employee Manny Sterling store # 5532 exceptional young man , very professional, great customer Service. Shows great interest in customer'. I feel he's represents Auto Zone above and beyond . Thank him for his service. . read more

This place is my go to for my car suppliesz Brandon and Adrian was so helpful today. I had to write a review. They help me find the right headlights replacement and also replaced for me when I asked. Everything was done really quick and easy. Thank you read more

I had to change my Lexus car fob battery. I'm not really good with cars so I thought I'd have to take it to the specialist to get a new battery which is pricey! I called Auto Zone and they said they carried those type of batteries! When I arrived the staff person was so awesome... he figured out what specific battery I needed and also changed it for me! I'm so grateful. I saved money, time and it made the whole experience so smooth. Highly recommend this place!! read more

AutoZone - Working key fob!! - Auto Parts & Supplies Near Me - La Habra, California

Not a big purchase .. ( quite small) batteries for car remote.. Kris was helpful.. put them in for us.. like I said, small... but efficient:-) read more

Do not visit this location, I do hope that their regional makes some much needed changes. I frequent this location, and have never had any problems until 6/18/19 around 7:20pm. I had purchased an AGM battery for my BMW 550I in 2017. This battery is still under the two year warranty. My battery has had increased battery discharge. I've had to contact roadside assistance several times within a week. I have also charged the battery, and it's not holding a charge. I've already been to a two mechanic shops which told me it's my battery. The rest of the car is fine, no alternator issues. I explained my concerns to AJ Jimenez who states he's the store manager. I asked if he can test the battery, because at this point I have been told to replace the battery. So I'm requesting a new battery under the warranty. Before I could explain anything further he rudely interrupts me and says " I'm going to tell you now, any issues with the battery charge is because of your alternator- not the battery." - well.. I wasn't asking for his mechanical advice. I told him my alternator is fine, it's been checked. I than told him I had roadside assistance come out jump start my battery today. This is where the story gets interesting. He's confrontational, argumentative and condescending. My step dad was with me & reminded me to " tell him how many times I've contacted AAA roadside assistance." ( In my family AAA is interchangeable for roadside assistance, they've been with AAA for years- I have all state roadside assistance. ) AJ Jimenez, the store manager than asks me to give him the name of the technician who went out to service my vehicle. He also asked me the city that I was in when I called, and the make and model of my vehicle. All of this with a horrific attitude, aggressive demeanor insinuating that I did not have a technician come out and check our my battery. I scoffed and asked him if I needed to show him proof or something? ( WTF, what is this? Stop wasting my time and help me with my problem) he said that he's the manager of AAA battery services and that he was going to call and ask them if they came out to service my vehicle today. I corrected myself and I told him it was actually all state roadside assistance. And he started pressing me questioning if I was given a battery test strip readout ( or something like that ) This back and fourth was so awkward. After I showed him proof of my roadside assistance arriving in a text message from them he shut his mouth. He went out to test my battery- told me it needed to be charged but otherwise was ok. He told me to come back tomorrow and ask for the night manager, stating he had no authorization to replace my battery. So after 15 minutes of being treated like shit, I was not given a solution to my problem. I was also going to buy a new HID headlamp, but decided to leave after that poor treatment. This man should not be a manager, yet alone an employee of AutoZone. I will no longer being my business here. I did not feel valued, and I did not come in to be questioned or for someone to insinuate that I'm lying to them. I've never had that type of questioning, and will not put up with it again. I am contacting their regional office and corporate office to file a grievance. I encourage you all to do the same if you've had a bad experience. Being in a position of a manager I would expect exceptional customer service. I received everything short of that. It took alot of patience to keep from saying something I was going to regret. read more

A very nice young man held the door open for a customer. I realized he worked there and asked him about a wiper I bought and it broke. He instantly helped me and took care of my problem. Come to find out he was the manager Kris. He showed great customer service and I'm so thankful I stopped by here! Literally took my problem away in no time! Thanks so much!! read more

George helped me a lot with my brake lights and he went above and beyond. I'm very thankful for the service and his kindness. I will definitely go to this Autozone if I ever need anything in the future. Thanks again George! read more

The splash guard detached from my passenger side and was hitting my wheel as I drove. I originally went to Pep Boys as they were around the corner from my house but they said they didn't have what I needed and told me to go to Auto Zone. I stopped in and Andres helped me right away. He took a look at my car and said he could just reattach the splash guard with some zip ties. Within about 2 minutes of waking in he had reattached the splash guard and I was on my way! So helpful, and he did it free of charge! I will now be a lifelong customer. Awesome, friendly and very helpful service! read more

My 2002 Toyota Highlander back gate was not closing properly. I ordered the parts and had everything installed and now it's like new, thanks to the awesome store manager, Andres. I highly recommend this location for all of your auto needs! read more

Great customer service!! My headlights went out so I went to autozone to buy new bulbs. The person at the counter was able to easily help me find what I needed and clearly explained the differences between the different types of bulbs. After purchasing, I asked if he was able to help me replace my bulbs and he did it quickly! read more

I came in looking for sunshades and the associate Andres was super helpful with helping me find the right sunshade and size for my car. Thank you, Andres! read more

MELVIN helped me tonight and assisted me pick with picking out my headlights, install them and change my cabin filter! He was so nice and helpful!! Thank you, Melvin!! read more

Shoutout to Sara for helping install and cleanup my car battery after it wouldn't start. She made sure it was installed correctly and even let me know I needed to take it into the shop because the clamps had corrosive damage. Great customer service skills! read more

I came in yesterday with a bad battery its been dying on me for a couple of weeks now. Andres helped me test it out and helped me switch it out. He was very professional and super helpful. I was very satisfied buying this battery at this location. I will fersure come back if i need anything else for my vehicle. read more

I had to get new wiper blades and tried the cheap route which did not work out TWICE! So, enter Auto Zone and Crystal! Told her Felicia's info, she pulled the blades, assembled one in a snap, and then out with the old in with the new!! She was helpful, polite, super friendly and knew her stuff! What great customer service!! read more

Great customer service. Andres was nice enough to help me mount my license plate frame right away at no charge. I wish you could give tips. Very professional and courteous. Will recommend and come back in the future. read more

Tried this location again, this week. Unfortunately, same type of situation. If you don't speak Spanish, I would recommend another location.

Aaron and Jorge are lifesavers. My car's battery died. Jorge went above the call of duty to help me clean the battery terminals and install a new battery in the dark at 8pm at night. Then when my car's alarm started going crazy upon installation of the new battery, he helped me for a very very long time trying to disable it. Aaron then came to the rescue and pulled off a trick he learned years ago to finally disable it. In the midst of my car's alarm blaring and horn blasting in their ears, both men were not just professional and knowledgeable, but also incredibly patient and kind. They also helped me run diagnostics on the car's new battery, as well as its starter and alternator for free to ensure that I'd have no more problems. I cannot emphasize enough that I had one of the best customer experiences of my life at this AutoZone thanks to both Jorge and Aaron. I will recommend this place to my friends and family. Thank you both, again, from the bottom of my heart! read more