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    Firestone Complete Auto Care

    3.2 (210 reviews)
    Open • 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Tire Pressure Monitoring System repair

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    1 year ago

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    9 months ago

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    1 year ago

    Brought a tire in for a patch and was out super fast. Andrew took care of me! Saved me a lot of time and $

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    2 years ago

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    11 months ago

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    1 year ago

    They do not honor life time tire alignment. They will jerk you around and try to avoid providing the service. And staff is rude

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    1 year ago

    Great service! They always inform you of what needs to be done. Communication, excellent customer service. I highly recommend!

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    3 years ago

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    10 months ago

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    5 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    Page 1 of 6

    Ask the Community - Firestone Complete Auto Care

    IS IT POSSIBLE TO APPLY AS MECH/ Technician in your good Office? im from Toyota Motor Corp. Gizan, Saudi Arabia and now station in La Habra doing my private jobs.. My…

    Hello Tony! Thank you for your interest in employment with Firestone. We are Firestone Americas and do not have access to the employment opportunities in your country. However, if you click the following link to contact one of our associates in… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Firestone Complete Auto Care

    “John and Octavio are truly professional and treated me with a good customer service.”

    Mentioned in 34 reviews

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (286 reviews)

    All of the employees that work at this location on IMPERIAL highway and HARBOR boulevard are…read moreincredible! Great customer service. Amazing teamwork, they get you in and out. They don't try to upsell like crazy, but they tell you what you need. Every visit that I have at this location is consistent, and that's why I keep coming back. This time...Manny helped me with my Oil Change and I talked to a couple of the other employees while I was waiting and they are also kind and friendly here! There are oil change locations everywhere, but I'll drive by them to come here, because of the customer service and POSITIVE ATMOSPHERE any day!

    First of all, expect upselling attempts, MANY…read more Second, after many times of paying an EXPENSIVE price for full synthetic oil which needs to be changed at the earliest 5k miles, I realized they were writing the mileage on the sticker to come back at 3k! ... The worker admitted to do that un purpose because they want you to come back at 3k miles so they can check your car "in case you have a leak" .... mind you, they wont tell you you still have mileage to go, and you are good, NOPE, they will automatically just do an oil change. My husband had to ask them to actually write the return mileage on the sticker at 5k NOT at 3k .... BE AWARE, specially if you are a female (dont be fool by the fact that they have a female worker) THEY WILL SCAM YOU. Not sure how many people are getting oil changes when in reality they didn't need it.

    Fullerton Auto Repair Clinic & Body Shop - Brought in for seal replacements

    Fullerton Auto Repair Clinic & Body Shop

    (454 reviews)

    I got a few quotes before deciding to bring my 2014 Prius Plug-in here, and I'm really glad I did…read more They weren't the cheapest and they weren't the most expensive, but I felt like they charged what they needed to in order to get the job done I had no idea they even worked on hybrids because I never saw that mentioned anywhere, and I think more people should know. They took the time to explain the repair, confirmed the diagnostic code, and even pointed out a few things I should do to help my Prius last longer. They noticed my hybrid battery cooling fan was missing after I told them I just had it "replaced" at another shop. That's the kind of information you don't usually get from a repair shop. They ended up not needing to drop the subframe, so they adjusted the labor instead of charging me for work they didn't have to do. It still took the amount of time they said it was going to take, but still discounted me a little bit which I thought was cool. I also had them do an oil change while it was there, and even that was less expensive than what I normally pay at places like Jiffy Lube or Valvoline. If you own a Prius or any hybrid, I'd definitely recommend checking them out. More than anything, I left feeling like they genuinely know these cars and took the time to educate me, not just fix it. I'll definitely be bringing my Prius back if I ever need anything else.

    I brought my car in here for a diagnosis because the car wasn't running properly and the check…read moreengine light came on. I was told that I needed a new engine and it would be like $6000. I got a second opinion and found out a tensioner in the timing chain had broke, and that was it, they rebuilt the timing system and I'm back on the road for less than $2000. I wouldn't trust them to change my oil.

    Jiffy Lube

    Jiffy Lube

    (363 reviews)

    Today I had my oil changed at Jiffy Lube on Imperial Hwy. Was greeted by Jr with a big smile and a…read morehello. He set me up quickly with my oil change and his crew got right on it. FAST, FRIENDLY, THOROUGH, and INEXPENSIVE, compared to my regular repair shop. I couldn't have been treated nicer by Jr and his guys. I was outta of there in 45 minutes. Can't say enough about how smooth it all went. Thanks Jr & the Jiffy Lube team.

    I would not recommend this Jiffy Lube based on my experience…read more I brought my car in for a brake replacement and was told it would be ready by the end of the day on Monday. Three days later, I was still waiting for my vehicle. While I understand that unexpected delays can happen, what was most frustrating was the lack of honest communication. On Tuesday the guy called in the morning saying it would be done by noon. They didn't call me until 1:30 saying it's almost done. Well by 3 pm I still haven't heard from them so I called and they said they were almost done. Every time I called, I was told my car was "almost done," yet the timeline kept getting pushed back without any clear explanation. By the end of day Tuesday they said they needed something else to fix. At this time the rental car places were closed so I was screwed without a ride. On Wednesday, the guy called saying again they were almost done and should be done by noon. Again I haven't heard from them at all so I had to call them at 3pm. They kept saying they were almost done. They didn't finish until nearly 7pm and this place closed at 6. Ridiculous. If they had been upfront from the beginning and provided realistic expectations, I could have planned accordingly. Instead, I was repeatedly given inaccurate updates, which made the entire experience even more frustrating. Waiting three days for a brake job is unacceptable, especially when there is little communication and no proactive effort to keep the customer informed. Good customer service isn't just about fixing cars--it's about respecting your customers' time and communicating honestly. This terrible communication and inaccurate timelines are reasons I will not come back.

    Firestone Complete Auto Care - tires - Updated September 2026

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