Today I had my oil changed at Jiffy Lube on Imperial Hwy. Was greeted by Jr with a big smile and a hello. He set me up quickly with my oil change and his crew got right on it. FAST, FRIENDLY, THOROUGH, and INEXPENSIVE, compared to my regular repair shop. I couldn't have been treated nicer by Jr and his guys. I was outta of there in 45 minutes. Can't say enough about how smooth it all went. Thanks Jr & the Jiffy Lube team. read more

I would not recommend this Jiffy Lube based on my experience. I brought my car in for a brake replacement and was told it would be ready by the end of the day on Monday. Three days later, I was still waiting for my vehicle. While I understand that unexpected delays can happen, what was most frustrating was the lack of honest communication. On Tuesday the guy called in the morning saying it would be done by noon. They didn't call me until 1:30 saying it's almost done. Well by 3 pm I still haven't heard from them so I called and they said they were almost done. Every time I called, I was told my car was "almost done," yet the timeline kept getting pushed back without any clear explanation. By the end of day Tuesday they said they needed something else to fix. At this time the rental car places were closed so I was screwed without a ride. On Wednesday, the guy called saying again they were almost done and should be done by noon. Again I haven't heard from them at all so I had to call them at 3pm. They kept saying they were almost done. They didn't finish until nearly 7pm and this place closed at 6. Ridiculous. If they had been upfront from the beginning and provided realistic expectations, I could have planned accordingly. Instead, I was repeatedly given inaccurate updates, which made the entire experience even more frustrating. Waiting three days for a brake job is unacceptable, especially when there is little communication and no proactive effort to keep the customer informed. Good customer service isn't just about fixing cars--it's about respecting your customers' time and communicating honestly. This terrible communication and inaccurate timelines are reasons I will not come back. read more

My wife went to get an oil change on her bmw 2016 She came back and I realized that the cover from underneath the car was broken and it was dragging while driving. Now that it drags it just makes scraping noises, and now the AC sensor is malfunctioning. The crew at jiffy lube has not taking responsibility for it. Now it's my problem for something they broke. DO NOT go here. read more

Ok so I come for their advertised 15 min oil change. 45 minutes later and it's not even done yet. They make you wait outside on their hard stone tables not even in your car. And after requesting and signing for an oil change and tire rotation, then after over 45 minutes when I ask them how we are looking they say "we're not gonna be able to do the tire rotation for the efficiency of our team, bring it back another day". I came here instead of Valvoline because they had a discount of $30 for Sunday oil change, whereas valvoline offers a $20 discount, never again. Not worth the hassle, the misrepresentation, nor the deceptive yea we got you, but after the service is almost done awww we can't do the service we had you sign for agreed to and sent the car in. Had the just told me when I came in they couldn't do it I wouldn't have stayed and got the service. I would've went somewhere else. Unaccetpable. Update after complaining they did complete the TR. won't be returning. Too much hassle and no customer service. read more

Oil Change in 15 minutes? Try an hour & 45 minutes. 5 guys standing around doing nothing. The "manager" if you could even call him that was not helpful. Will not be returning. Ever. read more

I've been coming here for over 5 years and I was really blown away by the great customer service I was shown by Levy and Edgar. They should be given a huge raise or promotion. They were able to service my rav4 in a timely matter and were very helpful in answering any questions I had about the service recommendations. Definitely keep these guys on staff if you want to retain your customers. read more

We've got an Audi Q3...brought our own LiquiMolly oil and they happily used that as we requested. Fast, Easy and Friendly...def be back. Thanks guys! read more

you're looking about an hour or so for an oil change, even if you're the only car there. The employees show up looking like they just rolled out of bed, wearing dirty and unpresentable uniforms. Unlike other locations, you can't stay in your vehicle here unless you're OK with staying in your car for an hour or more. At other locations, I've easily gotten an oil change done on my lunch break in under 30 minutes. I wouldn't take the risk with this one. read more

I just came for battery change (I purchased from auto Zone because jiffy lube didn't have the 5years battery) they told me before they will charge me $40 for the change.... They ended up charging me $60 Dlls, yes as an oil change, because he said there is a lot a cables to connect, when he said that I feel bad for him.... I watch a video and I find out it was not the way he describes.... There was a tall skinny guy who was so nice and attentive, the treatment was good and was my decision to go back with them when they said they will charge $40 but was the manager who decided to increase the price to me. read more

I usually come here to get my vehicle inspected for uber every year. The thing I appreciate is that if my car needs some work, they will give 30 days to make the repairs and retest without a fee. read more

Cassie and Will from La Habra JL have restored my faith in humanity! My oil was low and it had been a few days since I saw this flashing warning. I drove my 25 mile commute to my local jiffy lube only to discover they closed at 6pm and I had arrived at 6:20! Cassie saw me and didn't hesitate to check my oil and top me off. When I saw her manager Will come out of the store, I was expecting frustration that she had offered to help, but the unexpected happened-- he got in there and helped me too!!! I don't have enough space to write the amazing above and beyond customer service these two provided. Will and Cassie, I am a customer for life and will share this story for years to come. Thank you for showing a stranger kindness and keeping me safe on the road. Jiffy Lube these two need a raise, promotion, or at the very least company recognition. read more

Want to thank all the people at this location especially Will. This guy was so cool and super helpful explaining everything to me. Great service and got my front brakes done. Very professional and super clean environment. Highly recommended! read more

Jiffy Lube - Did a great job on my Lexus - Oil Change Stations Near Me - La Habra, California

The staff was very polite, however the service suck, they took extra long , and they did not refill my fluids, what a rip off, , two star , is just about right remember attention to detail read more

Came in at 5:25pm today 12/11 asking if they could just add air to my tires and the darker dude with glasses said "we just turned off the compressor" I instantly knew he was lying and didn't feel like doing it... a simple task to add air to my tires. The other tech was working on his car adding Christmas lights to it while blasting suicide boys.... 35 mins left to close and they denied me service to work on their car. Thank you so much jiffy lube! You have the hardest working techs forreal read more

Jiffy Lube - Oil Change Stations Near Me - La Habra, California

Manager Will has restored my faith in car repair. He level set my expectations on cost and labor work. He also saved me money after checking that my previous air filter was still good, needing no replacement. His master mechanic, Caesar did a fine job sealing my oil gasket cover and the brake replacements gave me a sense of security. I'll return for a transmission fluid change soon. They have a comfortable waiting room with fresh water, coffee and a clean restroom. Very pleasant experience! read more

Jiffy Lube - Servicing my 2017 Honda. She's in good hands with their Master Mechanic Caesar. - Oil Change Stations Near Me - La Habra, California

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Oil change and tire rotation for the daily driver hybrid. Team is getting me out fast and with the Groupon it didn't break the bank! Went with synthetic and I'm sure she's gonna purrr! Took about 30 minutes for the oil change and tire rotation. The team was professional and knowledgeable and didn't try to upsell me on things I didn't need. read more

Jiffy Lube - Jiffy Lube - Oil Change Stations Near Me - La Habra, California

I got a oil change from them and had 3 screws missing. Had to waste 3 hours going back and forth to fix this and they didn't even apologized for it! I usually don't like writing bad comments but this could have been dangerous and my plastic part was scratching the floor while driving for a week. Realized that other auto centers charge you less with better oil change services read more

Jiffy Lube - Oil Change Stations Near Me - La Habra, California

I came in for an oil change, kind of early in the morning, around 8:30am. The wait time was about an hour - hour-ten minutes, I guess they were busy, but it's at a shopping center so I was able to get some errands done while I waited. I liked that they checked fluid levels, and noticed that my air filters needed to be changed so they offered to get all that done as well. The price was fair for oil change, coolant refill and air filter replacements. They accepted my coupon, and they even cleaned my front and back windows. It's that kind of extra little things people do that make places stand out. Thanks. read more

I brought my vehicle in today for an oil change and transmission change. Levi and Kevin displayed great customer service. I went to multiple places and they wanted to charge me an arm and a leg. Levi was able to explain to me the services he had to offer and took really good care of me. I recommend you come here for great service! read more

Been skeptical about writing this but I gotta warn people. I came in for an oil change in February and the tech suggested I needed new brakes. They changed my brakes and a few days my engine started misfiring. They said I needed a new motor and then I ended up getting a second opinion and they said I needed new spark plugs and coils. It's good now, but my brakes are still squeaking Some of the techs were training each other which I don't think is safe for people to have their cars worked on. Every other day my tire pressure light goes on when I just changed all my tires and sensors in November. I don't like leaving bad reviews and they were all super nice, but don't know much about what they're doing. read more

They were professional, quick, and made the process all around pleasant. Every one had wonderful customer service and Will was very accommodating and informative. Give that guy a raise. read more

I'm sending this review at the request of store personnel. Jiffy Lube signature oil change includes -CHECK AND FILL- MY windshield washer fluid was NOT filled, however a recommendation to replace my back license plate light was suggested. I'm ok with a legit up sale, however; to indicate my light needs to be replace, when it does not is clearly unacceptable. The staff was super nice and pleasant, however excellent customer services encompasses so much more. Overall grade " C - " which is a fail on the university level. read more

Where is the zero stars? Came here thinking I would save monies compared to going to my car dealer for oil change. Total mistake, they charged way more than I would had paid at the dealership. And they are messy , break things and don't take responsibility. Tried to make me pay for unnecessary work. Told me my breaks were hitting metal? What a joke, also wanted to charge 480 for a supposedly broken hose? L*** Went to my dealership next day, and my breaks are good! 8mm!! I got the broken hose replaced for only $150! Don't come here! They want to scam you of your money. I can't believe there business out there like this , that want to take advantage of people! read more

Called everywhere and prices were identical for synthetic oil change. I was a bit skeptical since I usually take my car to a European mechanic or the dealership but gave Jiffy Lube a try since they were close to me & had a Yelp discount. I was greeted, told the price and was waiting about 20 mins. Eventually, I was told the mechanic took out the wrong fluid (transmission) so they had to get the transmission oil directly from Audi. Since it was a Sunday, the specific oil was not available. Because of this, Jiffy Lube offered to get me a rental car for my troubles but due to the time constraint, I denied since I needed to go somewhere ASAP. Due to this issue, they told me they would replace the transmission fluid (I don't have to do it again for 40K miles), free synthetic oil change as well as free air filter by the next day. Everyone makes mistakes but how they handled my situation assured me that they would take care of everything. Next day, I called Jiffy Lube & the manager, Laura, already knew my situation & took care of everything for me. Thank you Chris & Laura for taking care of your customers & my Audi! I will be coming back and recommending others to you both! To all, do not hesitate to come here! read more

Wanna give a shout out to the team at jiffy lube Adam the service tech sped up the service and was very helpful and knowledgeable I will definitely be returning. read more

Came in for an oil change and they convinced me to change the cabin air filter. I know its a rip off but I went ahead with it because I had no time to do it myself. After I got my car back, I heard rattling every time I turned the AC on. It got worst and worst and finally my AC blew out. I opened up the cabin air filter and the new filter looked crushed and when I took it out, there was a lot of debris stuck in the back that looks like it got shredded. I called Jiffy Lube and I am hoping they make this right. read more

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TLDR: THANK YOU LUIS!! You definitely turned a sour taste pleasant again! ---- To update review: after 2 days of the original service, my skid plate under my Honda fell out on the freeway and got destroyed. Contacted Jiffy Lube straight away and was told by the manager at the time (the one who gave me issues prior) of the issue, and he let me know that they will replace it within 2 weeks. 2 weeks come, I call and they don't have the part. Call the following week, they have the part but not the bolts to attach. Told me that he would call me once they're in. No call came. I call 2 weeks later, still no bolts. I call a month later after finals are done, and still nothing. This week, I contact the same Jiffy Lube. Luis answered the phone, explained the situation and was not surprised to find out there was no record of the issue, and he was on the verge of returning my parts as he did not know what customer this was for. Was able to bring my car in this morning and get out by 9am with a brand new oil change and skid plate! Could not recommend the top tier service Luis supplies more!! Definitely will return to this location! read more

5-star experience at Jiffy Lube, thanks to Antwone and his team. They are consistently friendly, professional, and efficient, ensuring quick service from the moment you arrive. The facility offers ample parking and comfortable waiting areas, both indoors and outdoors. I was very satisfied with my oil change and the excellent customer service. I will definitely return and recommend Antwone and his team to others for their car service needs. They also advertise a manager special for oil changes in a banner which is a deal read more

The Jiffy Lube in La Habra on Imperial Highway has a great team of mechanics and friendly staff. They are extremely knowledgeable and helpful and fast to get the service done. Highly recommend this location for oil changes and all car services they offer! Thank you! read more

Luis provides fast impecable customer service. He conducted my car service inspection quickly and effortlessly. I would absolutely recommend. read more

Mario checked me in and was friendly, upbeat, and helpful. Oil change and tire rotation went well and was affordable and completed in a timely manner. read more

In December 2023, my wife and I purchased new radiator from Jiffy Lube with a lifetime warranty. Recently, the radiator had to be replaced. Based on the delayed response I received, I had the radiator replaced by another automotive repair shop. After I complained to Jiffy corporate office, I was contacted by the District manager of the LA Habra location. He promised to reimburse me for the cost of having to lay for a new radiator. He and the manager instructed me to bring the radiator I purchased from Jiffy to their shop and my receipt of the purchase of my new radiator and they would reimburse me for the cost of my new radiator. Per their instructions, I took the Jiffy radiator and the receipt to mu new one to their shop. This was about 2 months ago. Since then, I have had several phone conversations with the manager. He repeatedly promised me that I would receive a check in the mail. Needless to say, I have not received my reimbursement check. The manager and district manager have not returned my calls for about 3 weeks. They also have my old radiator. No telling what they have done with it. read more

Please don't go to this business. They take advantage of women. My mom went there for a brake job and oil change. During the stay they told my mom that she needs some work done on her engine, so the total cost for everything should be $400 to 500, My mom agreed. After everything was completed, she got a bill for $1,000. The personnel at jiffy lube replace her battery without permission, which I know the battery was holding at 12.5 to 14 volts. They rotated her tires without permission, they never sat down with her to advise her that the repair cost will be more then $500.. This battle is not over, we will go to corporate and the court's if need be. read more

After being a loyal customer for many years, spending thousands of dollars on two cars as JL provided not just oil change but everything needed, I recommend for you to GO ELSEWHERE. My car was MISDIAGNOSED; repairs were MISQUOTED; and I and my time DISRESPECTED by a new new team at a car shop where I spent years massaging a good relationship bc your mechanic is part of the family. Bottom line, STAY AWAY from Jiffy Lube at all cost! New management does not honor standard 10 percent discount for loyal customers. New management literally hides upstairs on the second floor doing Gd knows what as technicians play on their phone as customers watch. Go elsewhere! read more

Needed a last minute oil change, Levi and Alan helped me out and made it so easy and stress free! They we're so nice and provided the best customer service! Highly recommend coming for any of your car needs! read more

Jiffy Lube - Scooby approves of the great customer service!! - Oil Change Stations Near Me - La Habra, California

Slow service..spent almost 2 hours waiting for a light change..3rd time with horrible service..please please don't come back..high school kids only servicing fast cars..never again..horrible experience read more

Great customer service experience performed all inspections, got oil change and service done they made sure everything was good tire pressure and filters brake fluid everything that they could possibly check and gave me the peace of mind that I needed to get on the road as living in California we pretty much spend half our life in the car so might as well take care of it by the best!!! read more

Jiffy Lube - Great service excellent staff!! - Oil Change Stations Near Me - La Habra, California

I came here to get an oil change and of course they also check your tires as part of the full check that they normally do. But the new assistant manager here doesn't value customer's times, you wanna know why? Because after my car was finished, I asked if I can be checked out so I can go home. They all tell me that they cannot check me out and only the assistant manager can do that. So I ask where he is and they tell me that he's in his truck. So I'm just waiting. And since he doesn't come, I ask if they can call him over and let him know a customer wants to go home. So one of the guys hesitates but he ends up going for me. He said that he said he'll be here in a bit. So I waited a total of 30 minutes after my car was finished just to be checked out. This is ridiculous. The old general manager Lauren would've never. This guy values his relaxation time towards the end of the shift (it was around 4:30pm) more than he values closing the shop up and letting customer's go. Once I finally get my car I noticed that it still has a flat tire. My car was obviously not checked for tire pressure as it normally is. The assistant manager seems disinterested. I miss Lauren the old manager, she was always on top of things. read more

Quoted 30 mins. It is now 1 hour and 10 mins. I was the 2nd one up and was told when I asked how much longer that there were multiple cars ahead of me. Employees are slow working, walking away taking personal calls and just overall not friendly. Another plus is they try to upswell you everything that they can even if you don't need it. I'm good. No need to reply. Also, they claim to fill all your fluids, vacuum your carpets and clean your windows. Haha that didn't happen. My windows weren't even touched so I doubt any of that happened. I hope my oil was actually changed. Or I took a long lunch for nothing. read more

Won't honor the $26 check in coupon. Coupon said show to the manager and I did and he said he can't honor the whole coupon even tho it's for this location and says it clearly $26 off synthetic service. read more