I recently purchased four new tires and an alignment. I was referred to South Side Tire & Auto by…read morea buddy and was very happy with my experience. The staff were more than happy to answer my questions, were courteous, and happily rescheduled my appointment twice. Upon arriving, the showroom was clean and the staff welcoming. While waiting for my wife to pick me up I overheard one of the staff politely explaining how the techs attempted to troubleshoot a bad cylinder; he didn't talk down to the customer, didn't use any shop jargon, and was very professional. I dropped my car off at 10am and received a call that my car was ready about 2 hours later. Easy drop-off and pick-up. Their tire prices are in the same neighborhood as some of the chain shops. Having taken a previous car to a chain shop only to be disappointed I chose to support a local business and I'm very happy I did! Based on my experience I'll certainly recommend South Side Tire & Auto my friends and family.

Joe was very nice! Positive experience with this shop and would recommend. They were very polite!read more

I hate to have to post this, but business is business. I hope this issue can be resolved quickly so…read moreI can take this down. I own a 1975 Corvette and took it to this shop because neither of my doors would open with the key. They assured me the issue was fixed and addressed additional problems causing my battery to drain. After spending several thousand dollars, I was told everything was resolved and given a warranty on the door repairs. Unfortunately, the problem persisted. When I returned, I was shocked to hear there was no warranty. I later had a trusted friend run a diagnostic and found out the root issue was a bad starter and flex plate--issues they failed to diagnose despite charging me $300 for their inspection. In total, I paid $4,500. My doors still don't work properly, and my car had to be towed again. To make matters worse, when I picked up my car, the driver's side door was damaged, and my new custom oxblood carpet and floor mats were ruined by water damage. This happened despite providing them with a custom car cover. I also felt pressured to pay after receiving two different price quotes for the same work, which seemed very shady. I had to get a tow which the last picture is. This experience has been frustrating and disheartening. If you have a car that needs repairs, I strongly recommend taking it to someone you know and trust. Quality service matters, and this has shown me how things can go wrong when money takes precedence over professionalism. PS. Fyi my complete name is "PRINCE LATTE' ZANKLI LAWSON" look my family name up on Google and tell me what you see.. Further you didn't take any accountability on my carpet being drenched in water you said that you'll vacuum it ... What in God's name is that going to do slurp up the mildew ?? The only thing you offered to correct is my driver side lock you messed up for the second time and charged me twice when i was under warranty .. Crooked Al

Stay away from was this auto shop. They run a scam " piece of mind" inspection for cars. Take…read moreyour money and don't identify key issues. We relied on their "inspection " in purchasing a car. They failed to identify major issues that racked up thousands of dollars of cost for us. The owner was downright nasty when we raised the concern and tried to come up with a fair resolution for his shop's failure to identify the issues. Zero integrity, zero customer service, zero quality. Do yourself a big favor and go someplace else.

I took my car here for paint work after somebody sideswiped my parked car in a lot. I had taken my…read moremother's car here before and they did a stellar job on hers. So I assumed mine would be the same. I was not as impressed with the job that they did on my vehicle. For starters, when I originally went in for an estimate, I got a ballpark estimate (I told them I would not hold them to the eyeball estimate they gave me in the parking lot) of around $500-600 and that it was about a 3-day job. I was under the impression by what I was told that they had to remove the bumper and paint the entire thing to get it to match the vehicle since the pant transfer and scratches covered part of the bumper and the front fender. I also received an estimate for my insurance company from another autobody shop, and I also got the impression from them that the bumper would be removed and fully painted. I dropped my vehicle off on a Tuesday, fully expecting that they would be finished by Friday or so. I waited until Monday to call them. It was at that time that I learned that the vehicle sat for three days and wasn't even assigned to a painter until Friday! I was told that a manager would call me that evening and explain to me why there was a mixup. I never got that call. I called back on Tuesday to explain to them that nobody contacted me on Monday evening. They eventually found a manager to talk to me and they profusely apologized and explained that they would get my vehicle done probably by Wednesday evening. Wednesday morning I got a call advising me that the job was done. I was kind of surprised because I expected it might take them a little bit longer. I wasn't as pressed about getting the vehicle back as I was making sure it was done correctly. So if they had to keep it for a week, I would've been fine with that as long as it was done right. When I arrived at the shop and looked over the paint job, I was not entirely impressed. There were what look like several dings from rocks, and there was even a smudge in the clearcoat, and there was also a line that looked like maybe the metal flake had flipped. When I addressed all of this with them, they pulled it into the shop to have the painter look at it. At that point, the vehicle died. They had to jumpstart it because apparently it sat for three days and I don't know if the lights were left on, or something like that. They cleaned up the front end and showed it to the painter who apparently thought it looked pretty good. When they pulled the vehicle out, the manager came out and discussed with me that my insurance company didn't pay to have the entire bumper painted, but only to have the paint blended in with the fender to match up. I was very shocked to say the least because the check from the insurance company and my deductible combined was approximately $900. I know that's not a lot of money when it comes to body work nowadays, but I would think it would cover the cost of removing the bumper, prepping it, shooting it, and covering it with clearcoat. There was absolutely no body damage anywhere on the car. It was merely a paint job. And I figured with the supplies and the amount of time that they spent painting it, it wouldn't come to $900, especially when I was told it was roughly a $500-600 job and the fact that they didn't even paint the whole thing! The paint work itself was decent, and they are all very nice people working there. But I don't know that I would take my vehicle there again. I was a little disappointed with what actually occurred compared to what I thought was going to happen. Maybe that was my misunderstanding, but I don't believe so.

From Someone Who Truly Cares About Their Car: DO NOT TAKE YOUR CAR HERE!…read more I brought my car here for repairs after an accident, and the experience was absolutely horrible. First visit: They sent my car back with a dented door--despite alleging that they ordered a "new" door--and it didn't even align properly with the rest of the car. The window wouldn't roll all the way up. Yet this passed their quality control and they thought it was acceptable to return it in that condition. Second visit: The door wouldn't close fully unless SLAMMED shut. They scratched the window tint and hid that fact from me. My rear bumper was also scratched during removal. I waited days for their "specialist" to touch it up--only to find out it was the equivalent to someone using a paint pen from Advance Auto. The paint didn't match or blend at all. Also, the door lock mechanism was never reconnected. Third visit: They failed to hook up the side mirror sensor that alerts you when someone's beside your car. The door trim was improperly installed, leaving fabric edges exposed and causing water leaks inside. The fender and doors still don't align, and the window makes a worrying clanking noise when it hits the bottom--a terrible sound with expensive glass. I also told them that the trim was not properly installed on the bottom of the door, and it was returned to me the exact same way. Despite a verbal agreement to cover the cost of the scratched tint, they never followed through or responded to my inquiries. On top of everything, they never cleaned the interior--all three times, the car was covered in dust. Every other body shop I've been to at least blows the dust out before returning the vehicle. I reached out twice via email seeking resolution and never received a response. I have videos showing how badly the trim was replaced the the window sound (it won't let me upload them).

We contacted Damascus Automotive Service to inquire about installing four tires onto four rims…read more They quoted $30 per tire. We dropped off the tires and rims, and the following day, they confirmed everything was ready for pickup. We paid $120 and asked if everything was properly installed--they assured us it was. After bringing the tires and rims home and installing them on our truck, we noticed within a couple of days that both front tires had deflated to 10 psi and both rear tires to 20 psi. We inflated all four to 35 psi and sprayed soap around the tire edges to check for leaks. One tire bubbled around the rim, and the other three showed leaks around the valve stems. We contacted one of the shop owner's family members, who told us the shop should fix the issue since it should've been caught before releasing the tires. My son called the shop and asked when we could bring the truck in for repair. They said they would charge $100 to remove the tires from the truck, citing their weight. However, they offered to fix the issue for free if we brought in just the tires. Shortly after that, they told my son it would be $100 to replace the valve stems. That's unreasonable--valve stems cost under $10 total. We already paid $120 for the installation, and most reputable shops check for leaks and include valve stem replacement as part of the tire mounting service. This experience was extremely disappointing. I plan to contact the Consumer Financial Protection Bureau (CFPB) and other consumer protection services to file a formal complaint. This behavior feels fraudulent and deceptive. Consumers should be very cautious when dealing with this shop.

We've tried larger shops, dealerships, etc. and it's been a mixed bag. Pete has consistently been…read morethere when we needed something, and often has a fix that's less expensive and simpler than other shops--and the problem stays fixed after he's worked on your car. One time it was a headlamp that needed replacing but another shop insisted the whole light housing needed to be replaced. Big difference in the repair cost!

Good and fast service. Had to get my car towed and they did a great job but i wish the driver was a…read morebit more careful. He used a key to get my tow hook cover off and created a pretty deep scratch.

My son broke down in the intersection next to Bussard's today. He went in and asked for help - the…read moreman at the desk said he was too busy and couldn't help, not even to push the car out of the intersection. I had to leave work, help my son push his car out of traffic and we worked it out without them. Needless to say, we won't be returning to this place of business.

Classic mom & pop gas station. Actually, it's more like a Daryl & Daryl operation, but you get the…read morepoint. More often than not, these guys have the cheapest gas prices in town where you can still use a debit/credit card (as opposed to cash-only discount stations). This may be because they are battling it out pricewise with the gargantuan 24 hour gas and deli chain down the street. The upside here is FULL SERVICE pumps if you prefer to stay in your car, rarely ever any long lines at the pump, easier in and out onto Rosemont, and a certified mechanic on duty during the week if you need any vehicle repairs. They always have some sort of wild novelty lighter for sale on the counter inside -- they make perfect gifts for the cigar smoker or pyromaniac in your life! Plus basic soft drinks, packaged snacks, and ultra cheap cups of grease monkey java in the morning! The only downside I can think of is that you cannot pay at the pump, but it doesn't seem to slow me down that much to pay at the counter. But it is easy to forget you have to pay afterwards and I've almost driven away w/o paying twice! Doh!

I stopped by to have my tires checked since the tire pressure light came on. They were so quick to…read moreprovide assistance and to get my car's tire pressure light reset on the dashboard. Highly recommended for customer service