Honest. Helpful. Kind. Clear. 10/10 I had my car towed to…read moreDynamic Auto on Byte Drive during a really stressful situation, and I'm so grateful I ended up there. The team was honest, clear, and incredibly helpful from start to finish. They told me my engine was seized -- a huge job they could have taken on -- but instead, they did the honorable thing and advised me to take it to Chevy so it could be repaired under warranty at no cost to me. They even mentioned they would have to charge me a lot if they did the work, and still encouraged me to go where it would be free. That honesty is rare and so appreciated. Everyone I spoke with on the phone was friendly, understanding, and straightforward. They explained everything clearly and never tried to upsell or take advantage of the situation. Their integrity truly helped me in a very stressful moment. I highly recommend Dynamic Auto for anyone looking for an honest, reliable shop in Frederick. I'll definitely return if I ever need service again.

I took my 2020 Jeep grand Cherokee in for oil change. They told me I had a valve gasket leak…read more They said it was leaking onto my Spark plugs and it need to be taken care of. They told me my extended warranty would not cover it and it would be approximately $2000. They sent me pictures and I sent them to my son who is a master mechanic in another state. He took one look at the pictures and told me they were trying to rip me off that the leak wasn't bad at all. I would not ever recommend this business to anyone if they believe in ripping off customers .

Joe was very nice! Positive experience with this shop and would recommend. They were very polite!read more

Long term customer of this business. Or should I say former customer…read more I've spent tens of thousands of dollars here, and have dealt with Kenny and Jeff for years. I always considered them a shop who stood by their work, and honored their quotes. I never thought they'd be the type to commit funny business. On 6/21/2021, I followed the same procedure I always have, and called them for a quote before sending a company vehicle in for service. Kelly quoted me for a 2016 Silverado 2500 transmission fluid drain and filter change. Estimate was $200.00 - $250.00 in labor, and around $100.00 for parts. Should be right around $300.00 to $350.00 right? I then checked in with other shops we work with. South Side wasn't the cheapest quote I got, but I ended up choosing to bring it to them based on: 1) our prior work relationship and 2) the quote being about $100.00 cheaper than the local Chevrolet dealership. Now, imagine my shock when my worker brings back a receipt for $590.89. Nearly double the quoted amount! $351.92 of this was just in labor - and mind you - they had the truck for just 2 hours - from 2:30 PM to 4:31 PM (Closing Time). $175.00 in hourly labor for fluids work? When I called to ask about the bill, both Kelly and Kenny blew me off and pretended I didn't know what I was talking about. We have 10 company vehicles, 11 years in business, and a large annual maintenance budget. I'm not a mechanic, but I know enough to tell when something wasn't right. It's even easier to spot something not being right when I had the exact same service done, on this exact same truck, 45,000 miles previously. For about $350.00. Further, this isn't close to the first time I've had billing issues with this business. On three separate occasions, I've had to call and have funds credited back due to misbills on tire repairs (charging for 5 tires instead of 4, charging for 7 tires repaired instead of 4 tires, etc). I always chocked this up to harmless mistakes. Now I'm wondering if my judgement was just wrong this whole time. Moral of the story: consider picking a different shop. If they are willing to treat long-term customers as poorly as they did me, I have no doubts they are willing to do more to a small time one.

I have gone to Reed's Auto Clinic since it opened. It is the best auto…read morerepair shop in Frederick. Wes Reed is competent, dependable and very trustworthy. I will not take my car anywhere else!! Wes also cars about his customers well being!!!

Was driving through Frederick on the way to Los Angeles. Check engine light and other lights…read moresuddenly turned on. Luckily I was close to this shop and got an assessment of the problem free of charge. Really appreciate their honesty. Thank you.

been a customer here for almost 30 years. Have always been fairly treated, never gouged. The…read moremechanics are friendly and professional, they know their stuff! They are always available to answer questions, no matter how stupid they may seem. I've used them for everything from safety inspections to engine and transmission replacements. BP has been a Lovettsville landmark for over 40 years. (way back when, they sold gas as a BP station, but when they decided to just concentrate on auto repair and maintenance they kept the name "BP" after Bruce McKimmey,and his dad "Pop", who started the business.) Really nice, down to earth folks. Highly recommended.

The entire team at Lovettsville BP is outstanding! This…read morelocally owned business (and its friendly, knowledgeable, courteous service) is much appreciated! Family and I have been customers since 2000 with all vehicles. Honest assessment, good communication, personable - they explain all options when repairs needed. They will do their best to accommodate one's schedule. Fairly priced, great work, great people - our vehicles are going strong! Thanks, Lovettsville BP!

Plain old fantastic service. Doug and i talked on the phone at length as he helped me decide…read morewhether a car was worth fixing or just to junk it. Turns out that Ford from 2015? not such a good deal - junked it. Eagle Auto went out of their way to get the car, drop off the content, collect the title from my MIL. Amazing service. Thank you Doug and staff. We really appreciated you.

Had to call twice to see about a headliner for my wife's Lexus…read more Extremely poor customer service, rude and short with you about any information, question or advise you ask of them. Do not, I repeat do not think for one second that you will get any kind of R.E.S.P.E.C.T from these people here.

I just had my car door repaired here due to an accident, and they did a wonderful job. The door…read morelooks like there was never any damage. The employees were wonderful from start to finish, very courteous , and professional. I would highly recommended this company.

Great support from the whole Team. The Crew, Amanda, and Tiffany were so polite, professional, and…read morehelpful. I recommend 100% based on my experience.

ive been a loyal customer of Brownies since I moved here to Walkersville 15 years ago. Honest ,…read moretrustworthy, professional and very respectful. These guys are actually the only mechanics i actually trust when it comes to properly servicing my vehicles. Highly recommend them. Thanks guys.

I found my car mechanic. I took it to them for a second opinion, as someone new to the area, after…read morea bad experience at the dealer. Honest, professional, and considerate of cost.

Since using another oil change company, I've never had a cracked lug nut. Here it happened with…read moreevery other change. I've put 250,000 miles on vehicles without a single nut cracking. Way to jack up the price?

Had a phenomenal experience at Grease Monkey. Had an alternator blow on a job site 20 mins away…read morefrom Hagerstown at 1:30 PM.....was out the door at Grease Monkey less than 2 hours later with a brand new alternator at a great price. Randy is awesome and will get you sorted properly. Highly recommend, 5 stars!