Mike is amazing - had a dealer tell me I needed several items replaced at an extraordinary price…read moreand Mike shot me straight. Anything I need going forward will be at Franklin Automotive S&R!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

Every time I shop here, Xavier has been loads of help! He's a stand up guy and is always available…read moreto help when needed!!

Their employee Jack was a great help to me. He was knowledgeable about the products and how to use…read morethem to resolve my issue. Very helpful. Went beyond what should reasonably be expected to help me find a product they did not have in stock. Thanks Jack and O Reilly's.

I had quite a bit of questions on covers, and Annmarie was very friendly and helpful with them all.read more

Ted is the guy and super helpful . Called ahead and he walked me through options for adding a truck…read morebed cover to my son's truck and price points and differences. I didn't believe him when he said we can probably have it on in about 30 min - nothing with cars takes 30 min . Well I was wrong . Arrived early Sat morning by 8:00 am and I was pulling out with a brand new quality, locked/secured cover by 8:30 am .

The battery on my Outback was starting to fade. So wanting to be proactive (which is highly unusual…read morefor me) I decided to get the lumbering (get it? This O'Reilly is on Lumber road) lazy unresponsive thing out from under the hood, and a frisky new battery put in. My daughter had raved about this O'Reilly. She said that the folks were so helpful and friendly. So, not wanting to disappoint her, and showing what a loving father I am, I followed her suggestion and paid them a visit. It was a short visit. No sooner than I walked through the door, I was greeted by a friendly gentleman and after taking the vitals of the car, he was on his way out the door, battery in hand. Click, click, click with the socket wrench and he said "let's give it a start". Vrrrooom! "Better he asked" yep, indeed it was. After palming him a litte of the ol' green, I was on my way. No longer having to worry if the car would start after stopping by a corn field in the middle of nowhere to take a pee. Ahhh, the little joys in life and peace of mind. Quick Tip: When I was a kid way back when, a friend's brother was running for class president. His last name was O'Reilly. His campaign slogan was "Oh really? No, O'Reilly!" It was a successful campaign. It resulted in a landslide victory. Maybe O'Reilly Auto Parts should use this in their next commercial campaign, and recognize me with a $10 coupon. For you though, all you have to do for your coupon, is to do a survey from a receipt. I already did, but I could sure use another. That darn battery wasn't cheap!

The sales help I had was a younger guy and he wasn't what I would call helpful. I told him what I…read morelooking for. He enter my car model info and turned the computer screen toward my view. I tried to ask question but he was apparently not a verbal guy. Got a couple shrugs for answers. I made a purchase but not sure it was an informed one. I also felt highly directed to higher priced options only so just something to be aware of. Not sure I will shop here again. It wasn't the worst experience but neither was is worth returning for.

Auto store that has everything you could need, great customer service included. The shelves are…read moreorganized, the staff are kind, and the prices are right. If you have questions -- they have answers. Not much more to be said either way, it's a good spot. Definitely recommend visiting if you need anything they can potentially help with!

Was having startup problems with my 2021 Chevy. Tahoe had a feeling it was the battery. Called…read moreour regular mechanic, asking for a quote on how much to replace and they quoted, with tax, core exchange, battery and install out the door $543. Wasn't 100% sure it was the battery so drove to my closest Advanced Auto Parts on Moores lane in Brentwood and requested their complementary battery test. Was just me taking care of this as my husband was out of town and I had just taken on a foster hospice dog that cannot be left alone so he was in the car with me. One of their employees, Dana, went above and beyond to accommodate me and my stressful situation. Dana happily tested the battery, finding it to be in need of replacement, and then quoted me the price; $255 which included the tax, core exchange, battery, and install. I could not believe the difference, not only in price, but that this wonderful company was willing to install it for me as well -zero charge! I was so grateful! Especially at a time like this during Christmas coupled w/several expensive repairs we are trying facing at our home from leaky roof to main floor of our home sinking into our crawlspace -the money savings Advanced Auto Parts saved us from taking it into the shop was a godsend! An extra appreciative shout out to employee, Dana -she not only incredibly professional, and in all around bad @ss chick with her mechanical knowledge and capability, but also an incredibly compassionate and professional person who, if I own my owned business, I would I want to clone her and have her work, my companies. She is a true asset to this company who, having my first experience with this establishment, has made me a new lifelong customer as well as my husband, and they will get our recommendation for anyone whoever ever asks! Thank you to this wonderful company that offers the service of testing batteries, and also installing them, it is such a neighborly and kind thing to do that stands out from so many other companies that take advantage of nicking and diming people at their most dire moments. What a great business and amazing experience! Would give 10 stars if possible!

Good prices for a hitch. Thanksread more

Small Uhaul rental lot that had the unit we needed, when we needed it when the big Uhaul branded…read morelot up the street didn't. Very pleasant staff. Give them a try, you won't be disappointed.

I recently decided to update the radio in my 2018 ES350 Lexus and I was told my a good friend that…read morethis business would be the place to get it done. I started with Dave who ordered in the radio I wanted so I could have Apple car play. Got it in and they called to set up time for install. This is where Kendall worked with me and his installers ,and they did excellent work. Kendall spent some time with me on how to use the new radio plus the new dash camera he installed. Being a very young 84 years old and always looking for help with new tech, I was very satisfied with there help. However, I eventually needed additional help and went back to get a little more help on how to use the radio and dash camera. Out comes Nick, he was awsome. Right now I am about 75% in knowing what I am doing. But at this age ,okay. To Dave,Kendall and Nick, ya'll are the best and thank you for being so patient with me during this install.

I needed a somewhat complicated 5 channel camera install so my AMG had Tesla like surveillance,…read moreincluding parking mode. Took a lot of wiring for all the cams and special power supply units. Randy the manager was very receptive to my requirements and specific instructions. He communicated very well throughout the course of the install, and is very knowledgeable. Ben was the technician and he did a fantastic job, clearly showing his decades of experience. Everything worked perfectly and the install was super clean without any lengthy cords, battery nor data storage units in sight, and my vehicle fitted with a nearly 360 degree surveillance solution. Highly recommend for your auto electronic install needs. Very reasonable pricing also compared to the other local options I spoke to. 5/5

aged and not useable. They were not depicted in online photos, and never mentioned during messages,…read moreyet after bringing to their attention, the same photos are still posted. Which tells me they know the parts are misrepresented, and they're ok with this= Scammers. What parts that were worth having, the manager didn't honor the agreed price of his employee. There's zero honor with him. Save your time. They're crooks. Frank seemed decent, but I feel they do this often to get people to pay more once there. Terrible way to do business. Find somewhere else. I'm not a valued customer, nor ever will be. Definitely crooked.   Parts were posted online with general pics. I message, we agree to price of interested items. I drive out to pick up parts. Many parts are damaged and not useable. They were not depicted in online photos, and never mentioned during messages, yet after bringing to their attention when there, the same photos are still posted. Which tells me they know the parts are misrepresented, and they're ok with this= Scammers. What parts that were worth having, the manager didn't honor the agreed price of his employee. There's zero honor with him. Save your time. They're crooks. Frank seemed decent, but I feel they do this often to get people to pay more once there. Terrible way to do business. Find somewhere else. I'm not a valued customer, nor ever will be. Definitely crooked

Nick sold me a complete rear end from a BMW M3 that he claimed had been "totaled in an interior…read morefire". Turns out the subframe was bent a couple degrees out of possible spec. Now this is something you'd never be able to see with your eyes...you wouldn't know it until its on the alignment rack attached to your car. I purchased it January 24th, 2019 but I hadn't gotten around to putting it up on my car until today because I was gathering other parts and just busy with other work as it was. Called him mere hours after I discovered the issue and he just shrugs his shoulders and says he can't give me even a little bit of my money back because "it's been too long" (and he claimed he didn't have any record of me in his system somehow, even though I was staring right at the order form). So now I'm stuck with a bent subframe that I will have to pay a body shop a couple hundred dollars to straighten it out. Idk about you but it sounds kind of fishy why a car that had an "interior fire" would have a rear end bent so badly it cannot even be adjusted to within spec without a frame rack. Two stars only because it seemed like a decent deal at only $1000, but maybe thats why it was that cheap...

Went in to have a battery tested after a high sales scare tactic oil change venue tried to tell me…read moreI needed a new battery- Advanced Auto Parts tested my battery for free and shows me that my battery still had life to it and did not need immediate replacement. I appreciate she took the time to provide excellent service and care even when there was no purchase needed. Will return when I do need a battery without hesitation.

I have been to this location a couple times and I have been extremely happy with the customer…read moreservice of all the employees I have interacted with. As soon as I walk in the door someone greats me and asks if I'm looking for something in particular. I tell them what I'm looking for and they take me right to where the tools/parts I'm looking for are. I pretty much know exactly what kind of tool I'm looking for so that makes it easy but it's very nice to have someone show me exactly where it is so I'm not wandering around looking for it. Very friendly staff.

Took my car on a Saturday for a scheduled oil change and tire rotation. Service advisor Marissa…read moregreeted me and since it was my first time there, took the time to show me the waiting area and any other amenities I may need while waiting. Within a short period of time Marissa was telling me my vehicle was ready! Wow, I couldn't believe it. Donni made the checkout process quick and easy, and I enjoyed her friendly conversation! I truly felt like a valued customer, so thank you, Marissa and Donni and thanks to the service tech(s) who worked on my vehicle!!

I received a response to my 7/20 post from Brock D. of Walker Chevrolet, the owner. I was told that…read morethe dealership would look into my situation. As of 7/22 I was notified that Walker Cheverolet will not assist me with repairing the damage my C8 Corvette sustained while in their possession via text message. Needless to say, I am extremely disappointed in this outcome. My car's interior sustained damage while undergoing repairs at Walker Chevrolet and they refuse to provide any assistance with the repair.