My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

1st visit: Stopped by for a set of BMW wiper blades. They swapped them out, resolved a few minor…read moreissues and did a great job. 2nd visit: Battery died, purchased a portable battery booster and has worked great on a few occasions. 3rd visit: Sending a friend to purchase a battery and they'll replace it. Great Service. Thank you

I've breezed in here a few times for easy things like a quart of oil or a set of wiper blades or…read moresome washer fluid and I think it's fair to say that this is a perfectly adequate National Auto store which gets the job done especially if you know what you're looking for. Overall the store is on the smaller side. They don't have as much selection on their shelves nor are their shelves full of product the same way you would see at your typical Advance store. A few of each thing with a fair amount of open/empty/blank space is more the norm especially in the back where the quarts of oil are kept. While the people who work here are very nice, you're not going to be calling/coming here asking them for advice or assistance like you see at other stores or at Advance who will install blades or a battery for you at no charge. It's just not that type of store at least not if you come later in the day. Know exactly what you need or be able to ask very specific and precise questions and you'll be OK coming here for basic auto needs.

Quickly got help to select and buy $90 rain-x silicone wipers (note Auto Zone refused to help me…read moreget what I asked them about) . Clerk installed them, but I found out later the installation was wrong. Went back, the new clerk saw a piece was missing, raided another set and immediately corrected the installation no questions asked. Previous visits for supplies I have also found very helpful staff.

The wrong part was listed for a car window assembly and motor. They would not exchange the motor…read morewithout removing the entire assembly even though there website had it wrong.

Shout out to manager John K and Nick. My check engine light came on so I drove to AutoZone where…read morethe manager lent me the analyzer and it came up bad ignition coil. I was able to fix my car on the spot with some pointers from John and Nick (and YouTube videos). So far, so good. My car is running much better. Saved me over $$$ doing it myself rather than paying a mechanic to do it. Ladies make sure you watch those YouTube videos before attempting anything yourself. And ask a qualified mechanic friend for pointers. AutoZone employees can't do the work for you but they can give you some suggestions. John K is a really good manager - consider him for a district manager!

Professional, Timely repair. Reasonable prices. Parts…read moreordered and delivered as promised

I cannot say enough good things about this business. The owner and staff place customer first and…read moreit shows in their everyday business practices. They are probably the only automotive business that I've patronized throughout the years that places more emphasis on obtaining good customer service than on the almighty dollar. I will forever take my vehicles there and just wish I would have found them sooner. My kudos to the Jay, owner l, and to the rest of the staff .

Employee did not know how to look up the part number for a simple tail light bulb. Claimed they…read moredid not sell the bulb when they absolutely do. I checked on their website. Went across to the Wal-Mart and got it for $4 less.

May 14, 2021 AUTO…read moreZONE - Phillipsburg, NJ. When I shop for auto parts (or anything else for that matter) I don't expect to get the added flavor of a bad attitude from an employee. That's what I got today from an employee and manager at Auto Zone in Phillipsburg, NJ. I just asked the girl a simple question and her reply demonstrated her disdain for me (maybe because I asked a question or maybe because I'm Black and she is white--however, my money is green). I asked her another quest and her attitude got worst. When I pointed out to her that she was displaying a very bad attitude that was devoid of any hint of the lowest form of reasonable customer service, she said she was having a bad day. I then told her that a customer ought to NEVER have a bad experience because of an employee's "bad day." I then asked for the manager. I told him his girl was giving me a very bad experience via her bad attitude. The only thing he could say to me was, "the guys have bad attitudes, too. Implying that it's okay in his business to have a bad attitude. He demonstrated his bad attitude clearly by agreeing that his employee is right to have a bad attitude. I felt not only the heat of an two inferior personalities bad attitude, but also race hatred. I'll never shop there again. NEVER AGAIN.

I called Andre at Xpress Layne Towing in the middle of the night after my engine seized on Hwy 78…read morein NJ. He answered promptly and came out to help tow my car to my local shop. He arrived within 30 minutes ..was fast ..and handled my vehicle gracefully while she was dead on the side of the road. You can tell he is a master in this profession. I've used this company twice now and often recommend them to friends. His pricing was unbeatable and he is very easy going and kind. 5 stars all day along with over 200 plus remarkable reviews. They are the top company in the area to trust!!

I needed to help a person who spoke only Spanish and who had driven his car part way over a 6' high…read morewall. The company I have called in the past for towing was not available. At 6am Andre answered the phone, quoted me a reasonable price, and promised to arrive within 30 minutes. He was there in about half that time and got the car off the overhang in just 10 minutes. Fast and friendly service!

Two days in a row, my car needed a jump start so off to auto zone I went. My boyfriend and I got…read morethere, were greeted promptly by a friendly sales associate who not only tested my battery and determined it was bad, but also replaced it for me on the spot. I was grateful for the service this location provided as the sales associate also took the time to explain the differences in batteries and prices when selecting a battery to purchase. (I always appreciate this as it allows the consumer to make their own conclusions and selections!) We were in and out of this auto zone within ~25 minutes..that's including the installation of the battery while outside in the cold. My only comment would be is that they could do a better job getting their parking lot plowed after a snow storm.

The environment isn't welcoming. No one greets you when you walk in and when you greet them they…read moreseem to be bothered that you spoke to them. I had a previous encounter with an employee who threatened me unprovoked and unwarranted. I don't recommend at all. A regional manager (Edison) followed up with me and stated to have a personal relationship with the employee (Jay) who threatened me and maintained an accusatory tone and directly insinuated that his employees behavior was an act out of being provoked. He didn't maintain the integrity of the company by not holding his employee accountable. After another review a different regional manager (Francis) called me and apologized but didn't follow up with his promised incentives and accommodations for my experience. I will never go back to this store location or perhaps another autozone due to the lack of professionalism and my fear of that employee following up on his threats toward me.

Truck parts from almost every era and weight class; particularly good for medium to 'lighter side…read moreof' heavy duty trucks, and excellent prices on a pickers paradise of parts. Good shop, where the crew definitely earned their " I know more than you" squint stares when you first walk through the door; place where a firm handshake and eye contact still seem to get you further then a clean pair of shoes. Show up with work gloves in your back pocket, or just don't show up at all.

While they had the part that I needed and it was a reasonable price it was not a perfect match. The…read moremain part of my complaint would be that no one who worked there was wearing a mask as mandated. This puts all of their customers at risk. They had signs up all over the place about the "safety of their family" yet they don't care one bit about the safety of their customers. Use extreme caution when considering to go into their shop to purchase as your life may be on the line.