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    Ask the Community - Autozone

    Review Highlights - Autozone

    This review is for Auto Zone at 6304 Mayfield Rd., Mayfield Hts., Ohio 44124 (next to Golden Gate).

    Mentioned in 3 reviews

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    People searched for Auto Parts & Supplies 1,403 times last month within 15 miles of this business.

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    AutoZone Auto Parts - Exterior

    AutoZone Auto Parts

    (2 reviews)

    This AutoZone is centrally located on Mayfield Road with easy access from Cleveland Heights and…read moreMayfield Heights. I used to visit this store for all my auto needs due to close proximity. My last few visits were very unpleasant. I'm disinterested in returning. STORE: The store is open until 9 PM which allows one to stop in after work, very convenient. The store is clean, well organized and sufficiently stocked. It is fairly easy to navigate. If you know what you're looking for then you're in luck! If not, then may the odds be in your favor. SERVICE: Service is terrible. Employees really look displeased about helping you and are very abrasive. I don't look forward to conversations here. During one of my visits I was wondering if AutoZone offers a service of replacing a car key fob battery. It seemed like a natural question to ask at an auto parts store. They said that they absolutely won't touch it in such a ridicule manner as if I asked them something non-car related. During another visit one of the employees led me to decorative tire caps with a mocking laugh. The tire caps had dice on them. All I wanted were normal tire caps, I wasn't on the same page with this humor. During my latest visit the employee asked if I wanted help, then arrived to help significant time later when I was ready to check out. I attempted to use the self-checkout. The self-checkout did not work and stalled on the transaction. The employee was not at all happy that the transaction stalled and that she had to ring it up. The amount of attitude was pretty surprising. I wish that I had better experiences to share but it's not the case. As a woman who frequently may need help navigating the store, I absolutely don't feel like I can ask for any assistance at this store. Even simple advice or solution to a problem wouldn't be welcome. It's just an unfriendly and intimidating experience. I hope that the service eventually improves and there will be increased customer focus.

    When you buy a car battery from this location, one would think they would put it n for you. Not…read morethis location, they said, "we do not do this after 5pm" we showed at 5:20 and they said its not their problem. This is bad business and who ever was working needs to find another job.

    Cedar Taylor Garage & Auto Body

    Cedar Taylor Garage & Auto Body

    (4 reviews)

    As I'm sitting here at another shop waiting for the damage caused by Cedar Taylor to be repaired, I…read morethought it would be a good time to write a little review. My wife took her car here to have some belts replaced, which seemed to go off without a hitch. However, after driving a few miles afterward, the car completely died. Seems that the alternator miraculously gave out, and garage refused responsibility. So we forked over some more green to have it towed back and alternator replaced as well. Flash forward about a year and a half, and the belts are squealing just as bad as before we took it to Cedar Taylor. Now I find out that the shoddy installation of the alternator caused a bolt to strip and alternator to come out of place, leading to more squealing. Bottom line: Cedar Taylor practices poor workmanship and refuses to take responsibility for their errors. Stay away from Cedar Taylor garage.

    I recently required some brake work to be done before heading home to Rochester. After about 45…read moreminutes Bill called me and told me what the problem was and quoted a price for the work. 20 minutes later he called and told me about another problem that he had initially failed to detect. In addition, he was 10% off on the price that he quoted me for the additional work. Finally, upon my return home to Rochester, my mechanic pointed out damage that Bill had caused that will cost $200 to repair. Bill has been disingenuous and completely unwilling to accept responsibility for what has been done. In my view, he is neither honest nor competent.

    Autozone - autopartssupplies - Updated May 2026

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