We had a battery die- the guys out there took care of us even if we didn't buy the dead battery…read morefrom them! They'll still took care of customers and in between tried many ways to get us started. Thank you for jumping hoops and thank you Nelson for coming in later to uniquely get us going. Both guys gave 110% (i can't remember the first guys name- but he also really cares to get us up and running). Thank you thank you!!

This is the only parts store I will use, The staff is very attentive and helpful. We have a 2003…read moreFord that requires some TLC and repairs. V is always there to help answer questions and get the correct parts. Great warranties on most parts. Today, I went to another store, Not Advance Auto, and was not given any help. They handed me the tester to check the computer myself and then read 1 code error to me. I left that store and went to Advance. Advance Auto ran my test, had me photo the errors (2 not 1) recommended spark plugs, and helped me get the pvc valve and dorman that was leaking replaced. This store is amazing. Dont go anywhere else. Always start here!

Came in and left with a brand new car thanks to Asael. I only came for an oil change but Asael…read morementioned looking over my current deal and was able to get in a newer car with 0 miles with a way lower APR than I originally had and made sure I had no negative equity when selling the old car. Very happy with my choice and loving the little upgrades in the 2026 Mazda 3. I love my Mazdas ! Great reliable and stylish , what more could a girl ask for ? Even though something was left out the deal we were still able to get it done and I appreciate that integrity !! The process was smooth and relatively quick. Thanks for being my car guy Asael ! Came in and left with a brand new car thanks to Asael. I only came for an oil change but Asael mentioned looking over my current deal and was able to get in a newer car with 0 miles with a way lower APR than I originally had and made sure I had no negative equity when selling the old car. Very happy with my choice and loving the little upgrades in the 2026 Mazda 3. I love my Mazdas ! Great reliable and stylish , what more could a girl ask for ? Even though something was left out the deal we were still able to get it done and I appreciate that integrity !! The process was smooth and relatively quick. Thanks for being my car guy Asael !

Unacceptable service and zero respect for customers' time. I had a 12:30 PM appointment scheduled…read moretoday and arrived early at 12:00 PM. By 2:00 PM--an hour and a half after my scheduled time--my car was still sitting untouched in a random spot outside. Not a single person came to update me or explain the delay. When I finally went to investigate myself, the staff brushed it off and acted like this was completely normal. What is the point of forcing customers to schedule an appointment if you are just going to ignore it and leave cars sitting for hours? Avoid this service department if you value your time.

I came here after my neighbor hit my car. Neighbor said he would pay for it himself outside of…read moreinsurance but then after seeing the estimate changed his mind AFTER the fix to go through his insurance. What a nightmare (insurance was AllState). All State got the wrong EIN when issuing Caliber the check, AllState tried to send ME a check IN THE MAIL initially because the insurer was supposed to pay so it was tagged as customer pay (insurance thought I paid???) however didn't listen to myself nor the Caliber rep. Then I had to go through AllState after 18 days AFTER my car was fixed for rental reimbursement. A nightmare. So Caliber worked with me through the WHOLE process including communicating with AllState. How AllState was handling this claim was retarded to say at the very least. I refused to go through my own insurance. The documented before and after repairs to justify the costs to AllState. The front desk was polite and very on point to remind the car is ready. Car was 4 days earlier to be picked up than initially quoted, and the cost was 1,700 LESS than initial quote. I am not saying this will be everyone's experience, this is mine in itself. Car: 2017 White Hyaundai Accent Service May - June 2026 Much appreciated the returned calls, emails and....... NO FLIPPING AI answering the calls nor directing calls. Keeping it HUMAN one business at a time! Thank you!

Excellent service. Quality work. I was very pleased with the repair! I would highly recommend…read moreCaliber for any auto body repair

My wife and I have been wanting to get a new car and one of the things stopping us, was the car…read morebuying experience. It is the thing everyone dreads. We had an idea of what we wanted and when my in-laws came up, we knew it was the right time to start looking. They are much better at negotiating and asking the right questions than we are! We tried to find a dealership through Costco, but it wasn't giving us one close by, so we went to Headquarter Honda. This is located in Clermont right across from Costco. It was weird that Costco did not send us there but I guess it was something with the offers. However, I am glad we went where we did. We met and worked with Kyle. He was a great salesmen, never judge-y when said possibly a certified preowned, he was not pushy, let us ask all our questions, and even took time to answer my in-laws questions as well. He made the car buying very pleasurable. Surprisingly we came across a certified pre owned, only 2 years old that we absolutely fell in love with. It was such a great price compared to a newer version and had more upgrades! We knew we needed that one before someone else scooped it up or they realized they were giving us a great deal! Kyle took time to show my wife, who will primarily drive it, every button, every extra thing in the car, how everything works. It was like reading the book but being given a demonstration. They even offered the Car Fax so we didn't have to pay for one. Their actual lot was pretty well sized with new cars and certified pre owned. Our certified pre owned came with a great warranty as well. We worked with Kyle for most the time but then had to work with the finance person for all the signing. I cant remember his name but he was also very nice and not pushy at all. He was even able to add some extra protection without changing our payments. I will say this was the easiest car buying experiences we have ever had. At this location they also have a full service repair shop, where we will be bringing our car for oil changes and such. Their waiting room is pretty large, they have tons of places to sit, coffee and then snacks and drinks (in a vending machine). There is even an upgraded coffee (lattes and espressos) for a charge. I can not recommend this dealership enough. Car buying is painful, and for the most part, fearful. The pushy-ness of some salesmen can be extremely overwhelming especially for my wife but this was very easy and not bad at all. I would highly recommend using this dealership if you are looking for a new car. Ask for Kyle as well! ACES!

One of the things I dread the most is shopping for a new car. Luckily we have not had to do this…read morein a bit but sadly is was time. That dreaded car payment every month and even worse looking for a car! I was literally dreading this. We knew we were interested in a Honda or Toyota. We went to Headquarter Honda first, located in Clermont. When we got out, we first met Kyle. What a gem of a salesmen! He was absolutely amazing and made our experience so pleasant. We did take my mom and dad (they are better at this then we are) and even with all of us asking Kyle questions, he remained calm, answered each and every one, gave fantastic recommendations. We luckily found a car that we fell in love with so didn't even bother going to Toyota. He took the time to show us every little detail on the car, how to use all the buttons and such. He even followed up a couple days later to make sure everything was going well. We ended up buying a certified pre owned and we loved that they had the car fax ready to give us. Their lot was pretty well sized with new cars and certified pre owned. We got a fantastic warranty and I have to say every single person along the way was great. We really only interacted with Kyle our salesmen and then the finance person. I cant remember his name but he was also really great. Of course he offered additional coverage but worked with us to try and get what we wanted while not changing our monthly payments. I really have to say this was one of the easiest car buying experiences we have ever had. They also have a full service repair shop to where we will be taking our car for oil changes and such. Their waiting room is very nice, lots of chairs, coffee and then snacks and drinks and upgraded coffee (lattes and espressos) for a charge. We were there on a Sunday so no one was in there. Im sure it is busier when they are open. I can not recommend this dealership enough. Car buying is painful, stressful and something we just do not want to do. I was literally dreading, but this was such an easy experience for us. 5 stars for 5 star service! I would highly also recommend asking for Kyle if you are looking to buy a car. He was beyond professional, nice and overall really great! Thank you Headquarter Honda!

Bought 2 fuel filters from another NAPA and they gave me the wrong part. I tried to return them…read morehere. Even though I had the receipt they said no I have to return it to the NAPA I bought it from. In the future I'll use one of the big chain stores that have a better return policy.

Called to make an enquiry about a part as I check online for the availability of it. Online it said…read more"to call the store" so I did. Once I called the store they were no help at all. The lady that picked up the phone didn't even made the attempt to look up the part. The answer was simply "we have a lot of part hitches and I don't know if we carry yours" won't give them my business.

Andrew and Tony were amazing!! The service was fast and I was in and out. They gave me a great deal…read moreon my service! I will definitely be back.

I've been here now twice. Both times I had an appointment. Both times they completely disregarded…read moresaid appointment. What is the point of making and offering appointments if you aren't going to respect that appointment? At the first appointment, they also tried to up charge me by $40. Which I argued away because I had already purchased online and in doing so that told me how much labor would be. They tried to say it due to "taxes" and that it was because the website calculates the taxes in NY state. Sir, if that was the case then you should be charging me LESS than the online quote as NY taxes are higher than FL's. They came down but it still somehow ended up being more than what we were told online. They also misplaced my keys and could not find them for a bit so additional time and anxiety there. They didn't seem to think this was problematic and laughed it off. This visit, I walked in and they said "there were a few cars in front of you"...there shouldn't be. I made an appointment. My car should be seen at my apartment time not after whomever walked in before me (which I was told there are appointments and walk in's before you") after sitting there for a half an hour and watching the two other cars back while mine sat there in the lot-which felt retaliatory because I did not hide my dismay after being told that and after having. Similar experience just two weeks prior (which seems reasonable) I found a place that could take me immediately. So I left. When I asked for key they didn't even speak to me. So not only are they incompetent at basic scheduling but they're also unprofessional in their manor. So no I will not be back and you should avoid this place. They can't handle basic scheduling and act like children when they get any pushback about their incompetence.

Very fast service, friendly staff. Had to have new tires put on both of our cars. Great experience.read more

Discount tires put tires on two of our cars we thought the price was fair in the service was…read moreexcellent

Service was rendered to our satisfaction. Thank you for assisting us with our vehicle.read more

This is my second trip to Orlando MINI for a regualr oil change service on my Countryman. While…read morethere, they advised I was due for spark plugs and a cabin filter and the price was competitive and reasonable. Jhon, the service advisor, took care of everything and provided a referral to personalize my MINI with bonnet stripes. The waiting area provides a wonderful variety of refreshments and snacks, contributing to making their customers comfortable while waiting for vehicle services to be completed.