very cheap oil changes and discounted back door deals on all parts pick up your parts and leave the…read more at the dumpster to avoid the lines inside see the young man for all the details inside the store I Love This Place!!!

Very helpful and knowledgeable of my simple issues. Made valuable recommendations and not the most…read moreexpensive. And because I have a 96 Geo, I will definitely be back.

Well I did my first brake job today, in the end it didn't stop so well, but I tried!…read more I pre-ordered my parts from Advance. I have done business with this company before and they have never let me down. When I got here, my parts were ready. I was hoping for a copy on the Hanyes manual but they were out of stock... okay. I still can do this, that's why we got Internet! So Bob was my man, he say me coming and had my pile ready. Even said I would need brake cleaner, and he wasn't up-selling me... that gross stuff came in handy! He showed me in the book some of the key things to watch for and the headache you got to deal with 4times... he wasn't kidding, I'm surprised I didn't loose an eye during that fiasco! (My car was definitely made in China by an octopus with little hands!) Bob was great.... he's your man even though he's normally the delivery driver. I gave him a run when I asked for my BF commercial account discount... out of state of course! He did it and was a good chap about it. (I would have drop kicked the computer and the customer if I had to go through that!) Ample parking... I noticed some things they will do for you on site... like batteries and computer error scanning... Great place... a must for a DIYer or "I'll buy the parts so I don't get over charged" type....

I required some spring shocks for my Honda odessey rear tail gate. From the time I called and…read morediscussed my problem ,to them giving me a price,mentioning there program for a extra discount on my parts ,to ordering the item and getting it the next day,the service ,the professionalism,and knowledge to help me find what I needed at the right price was fantastic. I would recommend this store to anyone. Special thanks to Magen for the extra phone service as well as the counter gentlemen that helped me with a installation problem I was having. Five stars to your staff .

This was not a good experience for me. I was interested in a new Kia Carnival (base trim). They had…read moresome on the website that were listed for an agreeable price. This dealership (in my experience and my opinion) is full of all the standard tricks and tactics. Let's just say, when they gave me the out-the-door price, the final number was more than 10k over the MSRP. The trade-in values and new vehicle pricing on the website were not close to being honored. I have excellent credit and a like-new trade in. The online numbers are only to get you in the door. They continued to pressure me with tactics that would lead me into a much higher debt/ monthly payment so they can meet their sales quota. These large "upscale" showroom dealerships do not have your best interest and will mislead you at every opportunity. Be careful, folks. My sales rep was nice enough but when it comes to numbers, look out! If you choose to do business here, just be smart and have financial awareness.

Scam. Isaac the finance Director will do anything to scam you…read more I bought a new car here in September. Dealer was wonderful. Manager was visibly annoyed that I asked for a lower price. They wore me down by making me wait 3 hours to get into a room with Isaac, the finance director. Isaac talked me into two warranties but worded it as such that it was one. I later found out that many of the features bundled in these warranties were already included with my car. (My fault) Luckily, they're still refundable. However, Isaac and the finance department seemingly have no interest in honoring the terms of the refund. What was originally quoted as 8 weeks has turned into almost 4 months of missing over $6,000. Advice: If you buy a car here, hold firm to the price you'd like to walk out the door with. Ignore Isaac's tactics to purchase the additional warranties. Walk out the door with the agreed upon price, and that's it.

I have had to go there on 2 different occasions and they were helpful both times. Had what I needed…read moreand was looking for.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This place is awesome. had to have some serious work on my car. They took it in and inspected it. I…read morehad left the car but they called me and invited to go over the findings, showing me everything so that I could see it. When we're done they gave me an estimate based on my needs and when I decided to only some of the work they did NOT pressure to do anymore. When I went back a little while late to pick the car up the manager Eric came in from the shop and told the associate handling me .. Rich I think.. to not forget my military discount. He saw my DAV tag. Got an extra 10% off without asking or promoting. They were all great and will have no problem going back to complete the rest of the work. Great team. read all the BS you want but make your own decision. Give them a shot. You won't be disappointed.

On November 29, 2025, I took advantage of a Black Friday deal offered by Pep Boys: buy two Cooper…read moreTires, get two free. On the same day, I scheduled an appointment for the installation of the four tires at Pep Boys store #1054 for 10:00 AM on December 5, 2025. After waiting an hour, I was apologized to for the delay and assured that I would be next. However, after another hour, my vehicle was finally on the lift with the rims and tires removed, only to be informed, "Sorry, we don't have your tires in stock." I was then offered the option to purchase other tires at an additional cost (which felt like a bait-and-switch). I understand that issues can arise, especially during a sale. However, part of good customer service should involve checking inventory before making a customer wait two hours past a scheduled appointment, only to inform them after their old tires have been removed from the vehicle. While at store 1054, I called Pep Boys customer service. I was told my case would be forwarded to a district manager, who would call me back, and was advised to "please monitor my calls." A day later, I am still waiting for that district manager to contact me. What has happened to basic customer service? If it weren't for the customer, businesses would not exist. The customer keeps your doors open, Pep Boys! I received a call at 5:15 PM on December 5, 2025, from Pep Boys Store 1054, notifying me that my tires have arrived and that I can schedule another appointment for installation. Now, I'm questioning whether I can trust Pep Boys for this installation. Can I trust that my life and my family's safety will be protected after Pep Boys works on my vehicle?

We recently purchased a vehicle from Napleton's Clermont. At the time of delivery, we were told…read morethat financing was fully approved, all documents were complete, and the transaction was finalized. We relied on this information and took delivery of the vehicle. After we left, the finance manager contacted us, saying we needed to return to sign an additional document requiring a "wet signature." It was later disclosed that our original financing terms had changed without our consent -- the interest rate was increased to 23% after we left, and the dealership applied a $350 discount internally to keep the monthly payment the same. We were pressured with a tight deadline to complete a DocuSign to avoid the car being taken from us. While we complied to protect our vehicle, this experience was stressful and confusing, and the dealership initially failed to clearly explain the changes or provide transparency. We had to file complaints with the CFPB, Florida Attorney General, and Florida DHSMV to ensure the process was handled correctly. While the dealership eventually sent a check to offset part of the financial impact, this should have been disclosed and handled properly at the time of sale. We hope Napleton's Clermont improves their communication and transparency with customers. Be aware that financing terms may be adjusted after delivery without clear disclosure.

drove in one Sunday afternoon looking to deal business but these folks are filled with gimmicky and…read moreunfair practice. walked out without any real numbers until a few days after, their sales guy texted me out of the blue. I told him my down payment and what I was looking for monthly payment. Sales guys went quiet for weeks without a response to my offer until tariffs were mentioned, he then called and texted me ready to "cool up" a deal. it was too late, purchased my new ram at Orlando Dodge in Colonial, they met my down payment and monthly payments. here's proof:

This is the only place I'll take my car for service! They do great work! Also very trustworthy imo.read more

I recently inquired about a 2023 Audi Q8 listed for sale at Ford Clermont and spent about a week…read moregoing back and forth with Willie, the salesperson. Communication was slow and drawn out, but the most surprising part came at the end of the conversation. I was informed that Ford Clermont would not accept my Bentley as a trade-in. That was honestly shocking. Many dealerships work with third-party buyers or wholesalers when handling luxury vehicle trades, so being told that they "couldn't take it" without offering any alternatives felt dismissive and unprofessional. If a dealership is not willing or able to work with certain types of vehicles, that should be communicated upfront--especially after extended back-and-forth communication. The process ultimately felt like a waste of time and lacked basic flexibility and problem-solving that customers expect when making a serious purchase. Overall, this experience was disappointing, and I expected clearer communication and a more accommodating approach. I would recommend improvements in transparency and customer service to avoid similar situations in the future.

Was such a great visit, we found everything we needed. We…read morejust got helped by a gentleman named Tyler.... so thankful to Tyler who is very professional and friendly . He earned a five stars review! Highly recommend this store to everyone! Will certainly go back!!

I still don't know his name but he and the other employees have helped me so much. No words but…read moreawesome! I have always and will continue to be an Advance Auto customer! Live!

While visiting Florida from Pennsylvania, my daughter and I experienced a problem with the trunk…read morelatch on my Elantra. In the meantime, I also ran over a curb and damaged the underneath of my car. We found the closest dealership which was Hyundai of Central Florida. Never thinking we would get service that day, Craig was so kind and helpful and got my vehicle in immediately. Not only did they fix the trunk latch, but they also checked the underneath to make sure there was no real damage and completed 3 recalls. I can't express enough how grateful we are to Craig and his service team. This is an exceptional location with amazing people. When I eventually relocate to the area, they will be getting all of my business! If you live anywhere near this location, please visit!!!

Let me start by saying the Kona I have is a great car and up to this point I have had no issues…read morewith the dealership or service I have had! That brings us to my last experience. The manufacturer tried an over the air software update and it did not work and the digital display locked up. My video monitor that has radio, map and other things. Because the software did not update it locked my screen and was not usable. I called Blue-link, service for Hyundai, and they ran diagnostics and said they would have to have the engineers look into it the over the air software update and it may take up to 7 days. I waited about 4 days and brought it into the dealership. I brought my vehicle in on a Friday,. I waited about 3 hours and I asked the service rep how much longer it Would be. They said there were issues with the software and they would give me a complimentary vehicle to use until the next day. Saturday I was called and told I could keep the car until Monday. On Monday I was told I could keep the car until Tuesday they were having issues with the software. On Tuesday I was informed they needed to replace the entire head system for the Digital display and I could keep the car until Thursday. When I called late day Thursday they informed me they received the part and I could keep the car until Friday. On Friday I was told I could keep the car until the next Monday. So up to this point I was being kept in the loop on progress at least. On Monday I had to leave a message and was told I would get a call shortly. On Tuesday I left another message and was told I would get a call shortly. I called Wednesday and was sent a text stating I should receive a call, gave a name, and he would call shortly. Thursday went by and I waited until Friday around 11 am and drove to the dealership to see what was going on with my vehicle. I talked with A manager and explained what was going on with the vehicle and my frustration of having the dealership going radio silent from LAST FRIDAY. 8 days. The manager went to service and the rep in charge of the my vehicle came out and explained that the head set for the digital display was installed but the AC no longer was working, told me I could keep the comp until they replaced the electronics from a new vehicle into mine. I received a text later in the afternoon saying my car was ready for pick up. Being late I responded I would pick up my vehicle Saturday morning. Thought out this my only MAJOR ISSUE was the last week of no information being given to me. When I returned their vehicle they made me pay 2.34 for using their e-pass, I was told this was part of the comp but I was told the girl told me wrong. No worries only 2 bucks but aggravating.Then I was told I had gone over mileage and owed 10 cent a mile for each mile over. I immediately said I wanted to talk with a manager, remember the initial paperwork was done for a one day use and never updated. After 10 min or so they came back and said it was all taken care of and thank you. Mostly just aggravated at the issue of not being there to inform me of status.