Moises has great customer service and did me right. I ordered the wrong color for a part. My…read moremistake. I came and he took care of me. If you need any parts for your vehicle. Please come and see them.

I went into B&R auto wrecking on Boring Oregon to pick-up an online ordered trailer hitch. I had…read morespecifically inputted into their order form comment section to include all hardware. Upon arrived to notice no hardware to mount the hitch. I wanted to praise Roger, the customer service rep to understand the situation and work with me by taking me out to the yard to locate it. People can make mistake, but the important thing is how-to work with customers to resolve is the key. Thank you Roger for all your help! When search for future parts, B&R will be one of my first place to shop and highly recommend others to consider this place.

My driver side wiper blade broke off. The super nice sales person pulled the right size and snapped…read moreit in for me. It was an efficient and easy fix. Thanks!

Trent is absolutely amazing. He has been at this location for 3 years and owns a Volvo so…read moreunderstood my car a 2005 VW Teurig. He and I watched a you tube video together. I did not have the special tools to remove the casing for my headlights which were out except for my brights. What a genius!! He designed a tool to do the work I have a video of him doing this work during one of our icy cold wind storms! I was so impressed. He replaced all windshield wipers plus an extra one since there was a bogo special. Trust this store. I do. Please tell Trent M'lyn sent you.

I found the car I wanted at Dick Hannah Chevrolet on 7/10, and contacted them about the vehicle. I…read moreworked with their sales rep, Cody, and their sales manager Nick. Both were incredibly easy to work with, professional, straightforward and no B.S., which I really value. The negotiation phase was easy, and was mostly done via email as I live 3.5 hours away in Washington state. Having never bought a car from out of state like this, I was nervous about negotiating a proper price on both the car I wanted and my trade-in. Cody and Nick made this process so easy and transparent, I never felt like I was out of my depth or getting anything less than perfect clarity about what we were doing. When I arrived the next day to buy the car, there were a couple of little issues that I had (I'm picky) with the car, and despite my trade having a couple of issues I hadn't thought to disclose (sorry about the curb rash on the wheels!) they worked with me to make sure I was happy with the car and the price before I left, even having it washed again right before I was ready to go. All this to say, I've bought a ton of cars in my life, I'm a car guy, and I'd go back to this dealership with no hesitation if they had a car I was interested in, and I'd ask to work with Cody and Nick again. Great guys. Beyond that, everyone else I interacted with at the dealership: the guy that washed the car (didn't get his name), the finance person (Angelina?), etc. were also super nice. I know this review is glowing, so if you doubt my objectivity with my reviews of car dealerships, see my review of Armadillo Auto.

took my truck in here a few years ago and got totally ripped off. They charged me 5k and didn't do…read moremuch. Then last week went in for a part and it was $200 but the same part was $40 at Napa.

My experience ordering a vehicle through Gresham Ford. I submitted the build sheet and was sent a…read morepreview to sign and return which I did quickly and was told by Sales Manager David Miller that the order was submitted and was all good to go. I never received a confirmation from Ford and repeatedly called, emailed and texted David and the sales rep to verify the order was in and approved but was dismissed with "it's in and good trust me". I was believing that but it was weeks later I finally received email from David saying my order was in the system originally but when he checked again it had disappeared! He was blaming Ford for taking too many orders and Ford may have purged all orders from Sunday and Monday. I was sceptical that would happen randomly without explanation and did not to any others I know of who ordered on those two days. How that happened I was never told. My order was for a 2023 Maverick and the order book was only open for a few days so I had no chance to re order until 2024 order books open. I went In knowing it was going to be a long wait to receive the truck if it was even built at all considering the supply issues and overwhelming demand but to not even get the chance to be in line after doing my part as asked is frustrating. I relied on reviews on this site and others and was really disappointed. UPDATE: 10/23/22 I was contacted by Sales Manager David Miller with information regarding my order and I feel that it was the fault of Ford that my order disappeared and he offered me an order that had been cancelled by someone else. He says it has been modified to my specifications so we will wait and see what happens. He seems to be trying to make things right and I will give him the benefit of the doubt. I am satisfied by the way things are progressing so far regarding my interactions with Gresham Ford and now it's up to Ford to schedule and build it. UPDATE: On 5/18/2023 my Maverick has been scheduled for July production and all is going as hoped so far. Hopefully there will be no further issues. David Miller has been great to work with after the initial confusion and getting it sorted out. My thanks for he and Damon getting it this far! Update 8/31/23 After 346 days my new Maverick Lariat Hybrid was in my possession and the delivery process as well as communication from David and Damon was great as was the final paperwork and delivery. Couldn't be happier with the process by Gresham Ford after the initial snafu and love the truck!! Thank You Lotta, David, Damon and Alex!

Welp what can you say about the best dealership I've ever been to and I'm old AF and have had many…read morecars. Donovan and Grace the finance lady obsessed with Starbucks were easy to work with. I felt no pressure from either and wasn't constantly hounded by annoying phone calls during the process. I recommend them 100 percent without hesitation.

Friendly and quick response at the desk. The work starts…read moreand finishes on time. But the real reason I go is for the popcorn.

Always my go to mechanic..they are honest, straight forward, its always easy to get an appointment…read moreand their prices are lower than going to the dealership. I've had them complete several comprehensive services on my car and I feel very confident with the quality of their work. Would absolutely recommend

This auto parts store impressed the heck out of me! I'd been to O'Reilly's and AutoZone, looking…read morefor a sun shade for my driver's side window. You'd think this would be an easy search, but it was nothing but frustrating. I was pretty much ignored in all the "big name" stores. What I would have given for someone to simply point me in the right direction! I just wanted to buy a simple roller shade. How hard could this be for them? And then I walked into Advance Auto Parts on E. Powell in Gresham - and KNEW I had finally found my place. No sooner did I walk in the door than "Brett" asked if I needed some help. When I mentioned wanting a roller sun shade, he went to the back and personally brought out the one he used for his own car! "These work really well for me," he said. "Want to see if it works for your car, before you buy?" With that, we went outside and tried it on my car. It was perfect. (The price was really reasonable, too!) Now THAT was good customer service! That Brett would take the time to "demonstrate" a product, to make sure it would work for me was a very kind (and darned impressive) thing to do. I hope Advance Auto Parts pays this man well. He just earned them a customer for life. Thank you, Brett! Thank you, Advance Auto Parts!

The staff here have always been able to answer any questions I've had. They're knowledgeable with…read moreparts, car cleaning care, paint, tools, you name it. I had a factory defect on an item I purchased at another Advanced Auto Parts store, and they accepted the return here. Funny thing was the second item I bought (at this store), also had a defect. However, they accepted a return on that one too. The third purchase got it right. The product defect was no fault of theirs by the way! Thanks guys, you're my choice when it comes to my automotive needs !

Decent location in Hazel Dell off highway 99. This is a high traffic area. They have a decent sized…read moreparking lot which was recently paved and striped. Pretty easy to get in and out of. Employees are hit and miss. Some are helpful, and some distracted and not wanting to be there. They keep their shelves stocked and always have what we need. Their prices are reasonable as well. Would definitely recommend for convenience and pricing. Just don't be surprised if you get an employee that isn't helpful or friendly.

Went into the store to buy a thermostat. The person helping me looked up my car and sold me the…read morepart. Waited a few days for my mechanic to repair and turns out they sold me the wrong part. Back to the store I go and another 4 days without a car.

Extremely disappointing customer service. I've had my vehicles serviced at this Les Schwab location…read morefor several years, but after this experience, my family and I will no longer be customers. I had a brake repair appointment scheduled a week in advance and dropped my truck off at 8:15 a.m. I clearly explained the issue, took time off work, and was prepared to leave my truck there all day. Seven hours later, I still had received no call or update. I had to call the store myself, only to be told they were too busy to work on my truck that day.The lack of communication was unacceptable, and the manager's attitude made it clear that my concerns were not a priority. After years of being a customer, this is how I'm treated? Very disappointing. I won't be returning to Les Schwab, and so I'm sharing this experience with anyone considering their services.

Had a tire that had a slow leak and made an appointment at this location to get it looked at…read more Arrived at the appointment time and the car was looked at within minutes. I don't think we were there more than 20 minutes before we were called up to the desk and told that the tire was repaired and we were good to go. No charge. I don't know of any other business in this day and age that doesn't charge for their service. Thank you Les Schwab.