If you like hi pressure salesperson this is the place for you…read moreI had not even gotten out of my SUV before a sales person comes rushing out to start the Bull crap so I just left and didn't even get to look at the truck I was interested in looking at

First, I will review the salesman: I will not purchase a car from him again. He was rude from the…read morestart. He was disrespectful to me and my Mom, who went with me. I never saw the car I was interested in. A ploy I assume to get me snagged into a more expensive vehicle. I negotiated new tires since the ones on it had little tread. He was irritated by this and decided to try and find another vehicle. He said he couldn't find another one and rudely asked me if I would purchase the car if he would add the the tires in the negotiation. I agreed. I was told to give it a week or two and service would call me to make an appointment. 2.5 weeks later I hadn't heard anything so I called the salesman. He said he would look into it and call me back in the morning. I ended up having to call him that afternoon. This time he said he would call me back in 10 minutes. Again no return call. I waited until the following day before I called him again. I ended up having to call his manager. The manager was very helpful in getting the ball rolling. He was apologetic and in a few days I received a call from the salesman with an appointment with the service department and would have a loaner car for me as well. Which was great since I purchased a used car. He told me to pick up the keys to the loaner from him. He was nowhere to be found when I got there and nobody else knew what was going on. After about a half an hour another salesman showed up with the keys. When I went to pick up my car he again was nowhere to be found. It was another goose chase and another half an hour before I got my car. Now for the dealership review: the manager was great in resolving the problem. Because of the manager I would buy another car from them however as I said in the beginning I would not deal with that salesman.

Wow! My pal recommend Discount Tire when I had been going to their competition for years (you…read moreknow, the guys with the name flip-flopped). Anyway, both Tony and Jacob were outstanding! Tony gave me an amazing price up front, and told me that they would beat anyone (they even beat Coscto!), and did exactly that. During Tony's day off, Jacob took excellent care of me as well. They do what they promise, and do it well! I've now bought two sets of tires from these guys, so I'm now a repeat customer and will continue to go to them! They give you a free alignment check, rotations, nail fixes, etc all for free. I haven't used any of it yet, but those other guys I mentioned earlier will charge $200 for the same service, and still charge more for the tires! I simply couldn't be happier with Discount Tires and will keep coming back!

I'm always impressed with Discount Tire wherever we are. I was traveling but in town for a week and…read moreneeded a little minor work so I decided to drop in and get it done. I did make an appointment on their website tool so I was expected. The staff was fast, and attentive and made sure I knew what they did and why. But they made an error. As I started to drive off I could hear a clicking sound that got faster as I sped up like having a playing card on your bike spokes as a kid. And I knew exactly what it was, the tire balance weights were hitting the brake rotors. There was no way to hear it at 2-3 MPH when pulling in and out of a bay. I had not left the shopping center they are in, drove down to the next entrance, and started pulling back in. The young man who helped me ran out the door to see what was wrong and immediately heard the sound. He was quick to apologize and pulled me into an open bay. The manager came out to see what the fuss was and then he came and apologized to me as well. It was a minor fix, they missed that they (another Discount Tire location) had upgraded tires and wheels that were not the stock sizes and put on the stock weights for the original tires. They quickly pulled the tires, reinstalled the correct weights rebalanced the tires, and got me out fast. Other places would have pretended they didn't screw up or try to shift blame. They did not, they owned it, fixed it fast, and were humble and professional about getting me back on the road.

I needed a new battery and help with installation. Other auto stores I called seemed hesitant to…read morehelp with installation, but not O'Reilly. Cristian was very helpful and switched out my new battery without complaint. Much appreciated!

If I could have given 0 stars, then I would have. I went in on Sunday, had them run a check engine…read morediagnosis, and the employee (with a lot of hesitation) try to sell me spark wires and an ignition coil. I don't have an ignition coil on my car. I bought the wires, changed them, came back to have another diagnosis. A different employee helped me, and this time I asked him for a rotor and distributor cap. He quoted me around $270. I held back my laughter, and asked if they had anything else at maybe a different location. He suddenly found something for 90, but couldn't get it in until Tuesday. I went home, logged on to Amazon, found the two parts I need, and it will be at my home today (Tuesday); I paid less than $25 for Bosch parts, which is a brand I trust. All-in-all, I recommend going to the auto zone in Cheviot if you need helpful advice, and Amazon for the parts you need.

I have been using them for years & it has always been a positive experience. Luckily nothing major…read moreto repair in a while, but I would not hesitate to take our vehicles there if/when we need to. Always get a quick appointment for service.

Friendly fast service fixed my flat tire will be recommending to friends and will definitely be…read morecoming back!

Always welcoming and attentive. Today I went back for help with a wiper blade detaching. Chrissy…read morereplaced with a new one no questions asked, except, so how's it going? Great service and they remember you.

I couldn't recommend this advance more! I had the best experience with Chrissy the general manager…read moreand the assistant manager. Went in with my daughter and they kept her so entertained while we got everything figured out. They definitely went out of their way I really appreciate it

Coy is super helpful. He helped me get a piece of flashing back on my car. Instantly jumped out of…read morethe shop and helped me out.

Absolutely awful experience! They completed half the job then ordered parts which took weeks. Came…read moreback to be them put on after having to arrange the rental car once again! Only do them to not replace a part that had a scratch on it from where I was rear ended. I don't recommend this place its very unorganized and everyone is very short with you on the phone if You call with questions.

Shaun and Kelly helped my daughter buy her first car before heading off to college. Shaun was…read morepatient and kind and listened to our needs and was helpful at every step. It was a seamless endeavor from start to finish. I highly recommend! 10/10 experience

Emily H. was amazing and knowledgeable about Subaru. She helped make a stressful process very easy…read moreand exciting. I appreciated her laid-back personable but professional nature. She taught me about all the incredible features in my new ride and was very attentive and quick to respond. I'm a Subaru person for life now! Thanks Emily!