Revising my review after getting call back from dealership. Worked with Seth, Rob, and Dan on…read moreupgrade of my 2022 2500 to new 3500. They went to bat for me and worked hard to earn my business and result was great deal. Would recommend these folks.

Let's start off like this. If you don't want to suffer stay…read moreaway from Jeff Wyler. My whole encounter was all lies. Looked at a Jeep Wrangler was told it was a 2022 and they had a $1500.00 rebate. Offered me $800.00 for my 2003 civic. Called me told me that they wanted the Honda and to come back they would have another appraisal and give me more. Went back with the intention of getting the Jeep. When I arrived they told me they couldn't give me more for the civic. I said ok whatever. Then they told me that the $1500.00 rebate was only on 2022s and this is a 2023. Had made up my mind to take the Jeep wasn't worried about the rebate I WANT THE JEEP Handed them $20,000.00 cash. Filled out all the paperwork and a month later i got a email saying that I needed to return with the Jeep and sign a whole new contract. Totally changing the original contract. I told them NO Took the Jeep back today and got in my civic only to find out there was a problem with the clutch. The pedal is right on the floor. I've driven stick my intire life and I killed the motor like 4 times trying to back out of the parking space. I got out of my car in the middle of the parking lot walked inside and was told to talk to the service manager who informed me that they don't work on Hondas. Went to the sales manager who wanted to know what the problem was. I explained. He got in drove around the building pulled up and stated he got all the way to fourth gear. At that point I realized I was wasting my time and breath and got in my car and drove away STAY AWAY FROM jeff wyler Adding more info They told me to wait till the next day to get my car because they had to replace the battery and they didn't have one. Update More lies. The battery is dated 12/17 and it's not been replaced. It's the same one as when I left my car there. I've reiterate stay away from Jeff Wyler

I just bought a car at Jeff Wyler used cars 2 months ago and it's already broken down. The service…read morecenter said they can't even look at my car for a week. I'm a single mom with 3 kids. I paid almost $10,000 for this car as I was assured that it went through a 10 point inspection upon buying the car. Jeff Wyler is NOT worth your money on any of their cars.

The service department here is a joke, first time I went here it took over a week to get my back up…read morecamera replaced. Today I had an appointment for service to get a remote start installed on my truck, was told over the phone they had the part ready and would probably only take an hour. After about 20 minutes of standing there they tell me that they must've given the part to someone else and basically told me I'm shit out of luck today. You'd have better luck getting your car fixed by the crackhead on the corner than these clowns. 0 stars would not recommend

Company review: please share so others can be cautious. Jeff…read moreWyler Eastgate Jeep My Jeep patriot 75th year anniversary edition. A deer ran into my car, over the hood and damaged things under the hood 2 years ago. We have a LIFETIME warranty for powertrain. Numerous times it's broke down and been in the shop there. A few times they found nothing wrong and we still had to pay for the diagnostic time, even though they couldn't do so. We've had months at a time without my car. We've even taken it to 2 other places. We knew if they kept messing around and not fixing it the engine would finally blow. In May 2025 it went in once again, inoperable. Thankfully we have our lifetime warranty! Final result- could you see this coming? My engine is blown. Now the warranty company has decided that the lifetime warranty is not really lifetime. It's only until they are tired of paying for repairs. The decision was made that they will pay me what they believe my car is worth and cancel the contract. How nice of them. ************************************** Here is where Wyler comes in. They are charging me nearly 3 Thousand for repairs that did not repair my car. Oh and it gets better, the warranty company sent My check to Wyler who is holding it hostage until I pay them 3k!!!!! My car is sitting there with the engine out. They said the warranty company directed me to pay them first, then I can get the check. Jeff Wyler Jeep failed me by not properly diagnosing my jeep, and keep it months at a time many times. They failed, my engine blew, and they expect thousands from me, and no car in return. We would not be here if they would have handled this correctly. They made fatal mistakes, then charge me and I'm left without a car and my check held hostage. Currently I'm on hold with the warranty company, it's been 1 hr and 49 minutes. They make this insanity so that you give in and they win. Please share! All I want from them is to not charge me 3k for not fixing my car and failing me.

From the owner: Welcome to Jeff Wyler Eastgate Chevrolet Service, your trusted destination for top-quality…read moreautomotive care in Batavia, OH. Our General Motors certified technicians are dedicated to providing exceptional service for your vehicle, from routine maintenance to complex repairs. With state-of-the-art equipment and genuine OEM parts, we ensure your vehicle receives the highest level of care. Whether you need an oil change, brake inspection, or engine repair, trust our experienced team to keep your Chevrolet running smoothly. Conveniently located and committed to customer satisfaction, Jeff Wyler Eastgate Chevrolet Service is your trusted partner for all your automotive needs. Schedule your service today and experience the difference!

Coy is super helpful. He helped me get a piece of flashing back on my car. Instantly jumped out of…read morethe shop and helped me out.

Absolutely awful experience! They completed half the job then ordered parts which took weeks. Came…read moreback to be them put on after having to arrange the rental car once again! Only do them to not replace a part that had a scratch on it from where I was rear ended. I don't recommend this place its very unorganized and everyone is very short with you on the phone if You call with questions.

The guy who works here with dark hair and a beard was so great. We came in around 15 minutes before…read moreclose and he stayed even after close to ensure that we got the paint that we needed. A super helpful and informative guy. It's hard to find employees that work hard and are nice, he made our day!

Phenomenal customer service! They greet you by name if you made an appointment. They have a cozy…read morelounge he for you to wait/work, and they keep you updated every step of the way. They were extremely prompt to my appointment time and finished the job in under the amount of time they had initially estimated. Great customer service goes a long way to me these days and this place has got it!

Last week took my truck there for one single tire due to hitting debris on the road…read more They told me I needed over $3k in front and work and that the brakes were"practically metal to metal all the way around" I am Am ASE master technician and told them All I wanted was the one single rear tire replaced because the tires only had about 3700 miles on them They told me because it's a truck They have to replace them In pairs or all four only Which is a complete lie. I told them To not do anything to the truck When I went to pick It up they tried to charge me $275 for a " diagnostic check of the suspension" Crooks