Good service friendly staff don't try to rob you or add pressure to do other work. They performed…read moreoil changes, front end work and annual inspections for me.

Very disappointed with the charge for less than 5 minutes labor to replace a left tag light bulb In…read moremy car; which's labor $30, the light bulb $5.08.

Every time I go here, I arrive around 6:45 am on a Saturday morning. I'm usually first or second…read morein line. I love that I am in and out within 30 minutes. The staff are kind, knowledgeable, professional, and very polite. Linwood, Davieon, and Mayland were the staff present during my last oil change. It was my third or fourth visit and this one was the best. They were able to answer all of my questions and I didn't have to remind them to reset my oil light.

More often than not, I go to this location for the oil change and tire rotation. Compared with most…read morecompetitors, they do what they say they will do. That is to get you in and out of there quickly! I've grown accustomed to seeing Diaz when I'm there. He was a high school student working there on weekends when I started visiting. Always hospitable and a provider of good information. He will be moving on to the next phase of life, so it will be interesting to see if others reach the same service level marker!

Once again they exceeded my expectations. The repair came in early and with a discount (coupon)…read morethey offered me. After a nightmare at PEARSON Hyundai and WEST BROAD Hyundai. (One mounted directional tires backwards. When I returned saying the car pulled worse than before they also admitted not doing the alignment I had paid for because of time. Had I not returned they would not have told me. They let me drive out having paid for work they did not do! The other overfilled the oil at a change by double and neglected to fill the radiator at a flush!!!!) If I hadn't checked the fluid levels who knows what damage would have occurred to my car.) NO SUCH PROBLEM AT GATEWAY. It is nice to go somewhere you can trust and the polite helpful staff are truly appreciated. Many of my colleagues have Hyundai models and I tell all of them: Gateway is the BEST!!! Even if they are 15 minutes south of Richmond on 95, it is worth the extra few minutes drive. They do it right the first time, no excuses and don't mind answering questions. I couldn't say enough great things about them. THANK YOU VERY MUCH.

I purchased a Certified Pre-Owned 2022 Hyundai Sonata Limited from CMA's Colonial Hyundai. Shortly…read moreafter purchase, the vehicle was found to have oil leaks, which the dealership's service department repaired after the sale by replacing turbo oil components and gaskets. I was also informed only after delivery that the vehicle had non-OEM parts and missing fasteners, which were not disclosed at the time of purchase. Despite my concerns about certification standards and disclosure, the dealership has not offered a resolution that returns me to a neutral financial position. When I raised concerns and asked for the transaction to be unwound, I felt I was treated as though I had done something wrong for simply requesting accountability on a certified vehicle, rather than as a customer with legitimate concerns. This experience has been disappointing, particularly given the expectations associated with a Certified Pre-Owned vehicle. I recommend that future buyers ask detailed questions and carefully review inspection and disclosure documentation before purchasing.

The sales and business people were wonderful. Very attentive, efficient, and friendly. Mia, Jimmy,…read moreand Aaron explained everything to me very well and answered all my questions!

Jerry is AMAZING bought a car really quick and easy process. Jerry made the car experience really…read moregreat and no pressure to buy.

3-16-26 around 3:37 I went inside to get wipers for my Toyota. They shorter light skinned guy their…read moreacted like he had an issue installing them on my car as he slammed the wipers down on my windshield after installing each. I already wasn't having a good day. It took everything in me to not explode.

Mal costumer service. Los empleados no responden para poder devolver algo te tratan como ladrones…read morela pero tienda de Virguinia sin duda

Conveniently located to I-95…read more I've been on the road and have gotten really tired of of seeing the change oil light. They weren't far from our overnight stay so I drove over. Very friendly and well staffed on that Saturday morning. They took care of my car and were genuinely friendly. Wish I lived closer because they would become my go-to place for an oil change. Best wishes for success....

Scam pricing. They'll charge you an exorbitant amount for the nonsense diagnostics at $80 even when…read moreyou know exactly what's wrong with it. Stay away from this unprofessional predatory business. They are also insanely overpriced for their quote.

Just get with the times Jiffy Lube. Express Oil changes where you stay in your car is where its at…read more Not to mention we have a pandemic on our hands and the last thing you need to do is risk your employees health or your customers. Most of the employees were not wearing a mask, and those who were, had it on improperly. This store obviously are not taking the pandemic seriously. The crew were nice but I seen more horseplay and cigarette smoking than anything. They really could use some customer service training. Service was slow, what was told to be a 15 minute job turned out to be over an hour. The place is just unorganized and really needs a good manager on location. I wouldn't recommend this location, try elsewhere. Happy Yelping.

I used to come to Jiffy Lube all the time several years ago. But for some reason I stopped and have…read morejust been getting oil changes done at car dealership of the vehicle I own. I came here because they are known for their speed of service. I was low on time and my oil percentage was at 0%! I pulled up and was immediately greeted. BUT once I was told the oil change was going to be $85, I immediately left. I waited a day and made an oil change appointment at the local car dealership for $40 cheaper. Sorry Jiffy Lube, get real with the prices.

I always cane to The South 72nd Valvoline Instant Oil Change in Yakima to get my oil changed but…read moreno more. My car started leaking oil. I suspected my last oil change. I thought maybe they stripped the threads on my oil plug. I had a different mechanic look at it and the Valvoline Instant Oil Change place had put on the WRONG oil filter. The base where it screws onto the engine was smaller and oil was blowing out on my starter and exhaust. It should have been obvious to the guy in the pit that he didn't have the right filter. Not acceptable. It could have ruined my engine or burned my car down! Never again will I use ANY of their locations. I should have known I guess "If you want it done right, do it yourself"

quality is bad after changing my car coolant radiator burnt off and damaged my engine…read more Horrible customer service never helped you and instead of listening they hanged up

Came here to take off my bigger bullet muffler in the back and install two smaller ones right after…read moremy H pipe. Even though it was very little space and almost impossible, he worked something out for me but had to go out of the way to even taking down the exhuast a bit to weld it. Also I asked if he could bring in one of my tips because the other shop weld it uneven, he said he doesn't know if it would be possible and I quickly responded it's okay because I didn't want to be a nuisance. So I didn't think he did but I checked a few hours later and I don't know if I'm crazy but it looked a lot more even. Highly recommend, trustworthy, very mindful, good price and welds you could count on. P.S my exhuast sounds perfect now with the two 4 inch bullet mufflers right after the H pipe

The kindness and generosity shown by the husband and wife couple that owns this place was the best…read moreI have encountered in years! They fix my muffler quickly and the price was more than fair! I highly suggest if you have car exhaust issues that you go to CP Mufflers to have it fixed! Ladies you will get great service without having to worry about the mechanic trying to get over in you! Plus the environment is that of a old old school mechanic shop like you used to see on tv on the boomerang channel! I will now be only going to CP Mufflers for any exhaust issues

Mr. Floyd Whitlock made the vehicle buying process easy and straightforward. He's a genuinely nice…read moreperson and spared us the car salesman bs that is far too typical. We got a most excellent vehicle! Also, Brandon Jones, who handles the financing side of things was great. Both of these gentlemen went above and beyond. The service and autobody departments are second to none IMHO.

This is long but full of caution against doing business with this place. On a Monday, we went to…read morethe dealership to purchase a pre-owned Toyota Tacoma that was very nice! Fully loaded, clean Carfax, sunroof, lift kit, all the bells and whistles for the price point we wanted. We bought the truck, paid a $5000 down payment, and signed all the paperwork on Monday evening, but we were told the truck just needed new wheels and that they were being delivered and installed tomorrow (Tuesday) morning and then detailed and we could pick it up Tuesday. We said okay no worries and left. Tuesday afternoon we called after not hearing anything and they said it wouldn't be ready Tuesday because during the tire install, a specific, special bolt broke, so they had to order a new one and it would be delivered and installed Wednesday and we could pick it up Wednesday. On Wednesday, we called and they said it's almost ready, it just had to be aligned and detailed, but it would be 100% ready on Thursday. On Thursday we actually go up there and are told that there was an issue with the control arm, but it would absolutely 100% be ready to go home on Friday, no questions asked and they would deliver it to my husband at his workplace, and we left in a loaner. Friday comes and they call and say they 'cannot get the truck to align' and they discovered $9000 worth of repairs so they cannot sell the truck... At this point we were very frustrated but did appreciate that they didn't just give us the truck anyway, but they needed to make this right. We asked for a manager and were given to the General Sales Manager, Shaun. We told him they had 24 hours to produce at least 2+ other comparable trucks to choose from and we would not be putting another cent towards it, and we would be keeping the loaner they gave us until they had a viable option for us. We also made it clear that he's only open to Toyota or Nissan ONLY. He said no problem, and to come by at 11:00 the next (Saturday) morning to look at the other options. Shaun calls Saturday morning and says they have 3 options, one is a Chevy and we stopped him and said we told your receptionist only Toyota or Nissan last night, but he claims he 'didn't get the message from her' but luckily he has a Nissan Frontier with less mileage and a newer year (although no bells and whistles) that we can try out when we get there. We arrive and Shaun takes us to his office and asks for a rundown of all that's happened so far since he 'wasn't on the sale from the start'. We believe he should have done all the discovery prior to us arriving, but we go over the past week in detail. He then goes into this long, drawn-out spiel of the issues with the truck we originally purchased (we already knew these things) so we ask to just move on and see the Frontier. He says, 'Well I'm going to fall on the sword here, it's 100% my fault, but the Frontier was sold last night.' If he knew the Frontier was sold on Friday evening, why tell us on the way to the shop Saturday morning that we could come and look at it? At that point we were ready to walk away, but he said he could pull together a list from their entire group's inventory of possible options. He comes back 10 mins later with a spreadsheet of trucks - ALL are over his price point and the one that was sort of an option was a Nissan Titan WITH damage on the Carfax AND a diesel engine... We said that we were totally done and ready for a refund of the down payment, and then he started to say 'Well we don't typically have accounting here on the weekend...' but we insisted that we would be leaving with our money in hand, no matter what he had to do. We got 'lucky' per Shaun, and they did have a finance person working and we left with our refund and the absolute worst taste in our mouths. Take your business elsewhere.