My husband and I have been taking our vehicles to Roy Hendrick's since we moved to Richmond close…read moreto 18 years ago. They are family owned and operated, honest, and fair. If they can't fix it, they'll give you a referral to a reputable shop who can. Definitely recommend. I can't comment on pricing, since we've always gone there, but it seems like a good value and fair. Have never been disappointed.

I've been a long time customer and have never been disappointed. They are on time, quick, polite,…read moreprofessional, and reasonably priced. You can't go wrong going here. I highly recommend Roy Hendricks .

There is a reason they have so many positive reviews! They thoroughly looked over my 2014 car and…read moretold what I needed, what I could do without and what I absolutely did not need. They explained things in a way that made sense without sounding condescending. Highly recommend if you're looking for a place that will tell you what you need and do not need.

they tried to charge me almost a grand for a part that costs a little over $100, and that's before…read morecost of labor or anything. would not recommend.

For regular maintenance on my Honda Accord and Acura MDX, they are great. I found their prices to…read morebe reasonable, and the service was quick. However, my only issue is that they were unable to diagnose a problem with my MDX and did not inform me of this inability before I picked it up. After the pickup, I discovered two unresolved issues. When I called back, I was advised to take the vehicle to an Acura dealer. I thought Honda and Acura was their specialty!Unfortunately, there's only one dealer in town, and it's on the other side of the city. Had I known they couldn't resolve everything, I would have gone directly to the dealer instead. Lesson learned!

Great service. Ted is very personable . They have reasonable labor rates. They're family owned and…read morecare. Wish they were bbb rated though. The receive very high reviews.

Greg is awesome. This place has the vibes of a family owned shop and the integrity of one too. I've…read morebrought my car to him multiple times, unaware of the real issue, and he has never overcharged me. He's honest and explains everything to me in a way I can understand. This shop won't just do a repair because you ask, they want to make sure it makes sense and you're not spending unnecessary money. This is the only place I recommend or take my car too now.

DO NOT TAKE YOUR CAR HERE -- they will waste your time and NOT FIX YOUR ISSUE. I paid almost $1500…read morefor my car repairs and it still wasn't fixed. I decided to not take it back to them because it would only be worst. DO NOT TAE YOUR CAR HERE Kept my car for too long, consistently said it would be ready and then when I called they would give a different date (they never called me with an update) I left my car for a week with them, when I returned the car still wasn't ready and took an additional week, even though they said it would be ready upon my return. My car sounds worst than when I dropped it off, it now makes more noise like the screws are loose on my engine. My service engine light came back on after the supposed repair, that's what they were supposedly fixing, as well as my tire pressure light came back on the very next day. They are the WORST -- please let this review be a WARNING -- DO NOT TAKE YOUR CAR HERE *if you're reading this message after the fact, I go get your car now, if you can. Such a waste of time and money

called in to ask about getting my catalytic converter welded back together on my 95 Chevy s10 real…read moreeasy procedure, really easy as I did it myself, these thieves tried to quote me 1100 dollars. this place can go out of business I would t bat an eye. Highway robbery. buddy welded it up for free with a harbor freight welder: these guys can kick rocks.

My car got a rejected inspection on Friday 13th for holes in the exhaust and I was referred to…read moreLarry. I called him and he told me he wouldn't be able to see me until Monday-so allllll wknd driving with the scarlet letter on my baby! But!!! I was first in line this AM and Larry got me in and out in less than 30mins for $65 AND he let me go to the ATM and come back to pay! My car is So quiet! I thought she was supposed to roar the way she did ‍ (it's a little sporty car) But Larry got me together, it's a good day!

This is the only place I will take my car…read more Straight forward Honest mechanic with a clean shop. They don't bust your balls with diagnostic fees and they are extremely helpful even over the phone. A+ I though good mechanics were non existent!

My daughter car broke down at exit 89 on I95 in Virginia late evening. I came up over 200 miles…read moreaway to assess her problems. Talked to a few locals in the area and all spoke highly of Spicer's Shop. Put car on the rollback and left it. They called me with what they discovered and the cost. Told me when it would be ready for pickup and it was ready which he did extra on changing the oil and replacing tail lamp. The daughter is happy to drive the vehicle like new again .

Diagnosed my vehicle, repaired fast, great quality and pricing! Excellent shop with great…read moremechanics!

Performed a rapid repair. Other mechanics could not find the problem. They did a great repair and…read moresaved me about $4,000. They were great to work with. Chuck Stewart

2nd time coming here for car inspection! They do get busy, but they always manage to get me in on a…read morepretty short notice. I'm super happy with how fast they work through inspections! Paid the standard $20 and waddled myself out in about 30 minutes :D

They did a great job with servicing my car. They were very truthful about what I needed and only…read morewhat I needed. Did not try to perform extra services or have extra items installed I ordered to get more. Very happy with the costs and overall experience.