My experience with Firestone has varied around the country…read more However, I've found the managers and crew at Chattanooga's Market Street location go out of their way to do what's best in the customer's interest. While not all customers may not understand or appreciate the company's policies and restrictions imposed on employees, this group has always treated us fairly and respectful. Give them a chance.

Firestone kept my vehicle overnight just to quote me 1300-1400$ brake and front rotor job after…read moretheir "special savings event" I called Toyota immediately after and they said they can handle it for 600$ whoever is there is used to people paying whatever they say because of the area of Chattanooga it's in. Scammers!!!! kept my vehicle overnight for no reason because they thought it would be an easy job for the next day and quoted me 13-1400 for that simple job. Off to Toyota we go for good!

My alternator failed while in stop and go traffic in Chattanooga. We were able to make it to this…read moreO'Reilly's before the battery died. Casey was very friendly and helped me find an in-stock compatible alternator that even had a higher amperage rating. I was able to change the alternator in their parking lot. Casey came out to see how the installation was going and even offered his tools if I needed them. A shining example of what excellent customer service looks like. Thanks for getting us back on the road Casey.

Popped in for a couple of things on my way back to Athens GA. They had everything I needed. The…read moreguys were super friendly and helpful.

Maxi is an honest mechanic that won't up charge or up sell you on anything that isn't needed!…read more Took my wives Honda Fit here after the engine light started flashing and entered limp mode. They were able to diagnose the problem, get me a solution and have it running like new in 3 hours! Randy was able to talk me through the entire process, he was professional kind and honest! Will definitely be taking all our vehicles here for future maintenance and service!

I had flowmaster 40's put on my Lincoln mk Lt. I wanted something subtle and Michael said " trust…read moreme you'll like it" they finished but did not call me and the end result sounded factory. As far as I'm concerned they ripped me off by $350. Fkng a holes.

I'll start by saying that I strongly dislike buying a vehicle because I not a fan of being sold…read moreanything. Too many car salespeople are fake chummy. That is such a turn off to me. Looking for a new truck brought me to Don Ledford because they had a midsize truck that was close to what I wanted. When I called to inquire they put me in touch with Lucas Norman. Luke was young and that worked in his favor for me, because he has yet to take on the typical car salesman vibe. Very polite and personable. He did a great job of explaining all the benefits of the truck I had my eye on but a used full size truck caught my attention and I decided it going to be my new vehicle It took a little negotiation to meet at a price we both were ok with, but overall the experience was pretty painless and I drove away happy with my new truck.

The service dept uses customers cars as their personal vehicles, taking them out for unauthorized…read morejoy rides. They took my corvette out and the general manager Chris claimed to have fixed the issue. Same issue occurred not long after and he had no response for why their service dept thinks they can go joy riding in vehicles that are not theirs. I will be filing a formal complaint to General Motors about the lack of professionalism at this establishment.

I went by today to get new headlights and the staff were very friendly and helpful! They went above…read moreand beyond to help me.

The store manager, the man with the ponytail, is extremely rude, arrogant, and utterly…read moredisrespectful to women. I suggest you find somewhere that actually has people working there that know how to speak to customers without degrading them or yelling at them. This manager is the most unprofessional manager I've ever had to encounter, he has no training whatsoever. If you want to be yelled at, talked down to, and have a horrible experience this is the place for you. If you actually want to encounter someone that is a half way decent person I would literally suggest anywhere else. It's shame people have no common sense or decency about themselves anymore. Do better.

Big ShoutOut to Matt with North and South. Copper Basin Fire & Rescue sold a firetruck who hired…read moreNorth and South to tow it. Matt was friendly and safely and efficiently loaded the truck

Purchased an old vintage school bus and needed a Landoll tow. Justin came out and everything was…read moresmooth as silk. Everyone was very helpful and professional adn i would definitely recommend

I drove my 2011 Prius over an object in the road, felt the underside crash with the road object,…read moreheard something dragging underneath. Some paneling was noted hanging onto the road. I came to Maxi on recommendation of Jim Tayler. They put my car up on the rack and 15 minutes later all was fixed. They handed me the keys and sais "You're good to go." I asked "how much" and was told, no charge, glad to be of service. Competent and friendly staff

I appreciate the free look under the hood but I guess you really get what you pay for. I'm frkn…read moreblown away you don't know if a Ford Explorer is supposed to have a part or not. You're supposed to know how to fix cars but bing ai has told me more about my car than you. Let ME tell YOU, IT IS MISSING A PART!! I gotta wonder, INCOMPETENT????? I don't want you anywhere near my car. I think you're lying or ignorant. You wouldn't stay in business if you blew off every customer like you did me. What about me makes you not want my business??????? You act like you don't want to, or don't know how to help me with this simple issue. Either way that's every reason to never bring my car to you again for any reason. My god if I put my mind to it I COULD DO THIS I BET! But I'm not a mechanic, I wanted you to do it.

Wow! What a relief to find a place that will treat you right as a custumer and keep your bottom…read moreline in consideration. A little over a year ago I moved to Chattanooga, TN after accepting a job offer. It wasn't long after moving here that I required routine car maintenance for my 2003 Honda Accord. For convenience's sake I took my car to an auto service place close by because I was new to the area and previously familiar with store. After three or four negative experiences with this company, I was fed up with basic services being overpriced, problems being misdiagnosed [or not diagnosed at all], and being peddled unnecessary services. Anyways, two weeks ago I noticed my brakes were squeaking and decided it was probably time to get those looked at. I refused to return to the previous auto shop so I called around and found Maxi Auto Service Center on Brainerd Rd. I checked first for their brake service prices and was greeted on the telephone by Ron. With great pleasure, I took my car in a week later and received excellent care from the shop and its management. They even were able to diagnose and fix the ignition problem that had been plaguing my car for months [the problem that the other auto shop referred me to the Honda dealership for]. They were quick and efficient. Ron obviously was the captain of the ship and for good reason. My car is as good as new and I am looking forward to continuing my business with them.

I showed up at the end of their work day asking for them to press out an old bearing and hub. I…read morealso asked for them to press in the new ones. I had asked another place to do it, but they (after several hours) said they were unable to complete the work due to lack of tooling. I was left with a last minute effort to get it done so I could work. They, without reluctance, performed the work in a timely manner and at a reasonable price. I have other projects that I will be calling on them for in the future. I'm impressed