Wow! These guys are spot on. My husband sent me in here with a tire from our F350. An associate held the door for me and another met me at the counter to see what I needed. Brady introduced himself to me and came out to collect the tire and take it back to see if it was reparable. I ran to the restroom to wash my hands from loading said tire. Brady said he didn't find an Obvious leak so they would dismount it and see if they could see anything on the inside, and to give them about an hour. I had some emails to return so was in the parking lot and not 10 min later he was loading the tire back in my little truck! Told me it was a bad valve stem and I was good to go. No charge!! What??? Yes we did purchase the tires here however I was expecting to pay something. Great customer service, pleasant employees, and kudos to the company for great training and happy employees! read more

I can't say enough good things about this store. I had a blowout over the weekend so I had my truck towed here. I came in today and they took care of me and kept me updated on the process from beginning to end. I'm a happy customer. read more

Discount Tire - No coffee! Come on DT, Fauci flattened the curve in only 3 weeks. People spent a crap ton of money on rubber, we'd like some coffee. - Tires Near Me - Cleveland, Tennessee

I have been going here for several years. Their staff is polite and professional. Their tour recommendations worked out well for my Toyota RAV4. read more

These guys are a class act!!! They go above and beyond with everything they do! They are always friendly and get the job done in a fast and efficient way. Caden is definitely the best in the business and a true example of a customer focused professional. Make sure you bring your car here for any needs you have and these guys will take great care of you. read more

Incredible customer service. From my initial phone call with Aiden regarding appointment availability, to the checkin and service management process with Alex. Tire repair with a smile - and it was complimentary. read more

Great service from the desk to the technicians. Always a pleasure coming in and treated respectfully and professionally.

Being physically disabled makes everything more difficult. But everyone at this location was more than accommodating, friendly and went out of their way to help me. They got me in and out with brand new tires in a reasonable time and at a reasonable price. I would recommend them to anyone! Thanks guys you're the best read more

Amazing place to do business with these guys are on their game when it comes to customer service. Next to no wait time and top notch customer service. What more can you ask for I highly recommend this store to anybody that wants quality care and service. read more

Fuck this place!!! Got my tires rotated they busted my center cap. No big deal shit happens. They said give us a few weeks we will order one. At 6 weeks I go in to check on it. Some kid says he will run it by the manager and call me. 2 weeks later I go back and speak to Cayden he wanted to blow me off but I wasn't leaving without an answer. 3 weeks after that I go in to check on it Cayden says he can't get ahold of them and asked If I have tried to find one. No I thought y'all were looking. It took 3 days from finding one to delivery. I spoke with Cayden,Cory, Ethan,and Braxton. 3 months they blew me off. It took me 3 days. I have nearly 10 vehicles that they work on. I will NEVER go back to Discount Tire Direct! Fuck this place! read more

Tires are expensive. I can't complain about that it is what it is. It is an amazing customer service experience though. Of course I wad there for a while and I observed several interactions....each interaction was professional yet very friendly and personable. There was one very rude customer for no reason (and I watched the entire interaction) but the young man handled it so well. I highly recommend this place. read more

This place is busy.. Everyone is working together and getting the customers out fairly quickly. We needed 2 new tires for our dually and called and they had them in stocks and checked us in on the phone. We have a 40 ft. Gooseneck trailer that we are able to unhook right next the business. They said they would have us in by 3pm and they were on time. I like it when the deliver on there time lines. Awesome job to all the team members. Thank you read more

They have the best people and the best deals. The guys here are honest and caring. I would recommend this place to anyone. I'm tired of getting taken for a fool, this place won't do that. We have come here several times and was never disappointed. They even put tires on our old old heavy RV. We were working and making good money. We are now retired n on a small fixed income and in whatever circumstance we had been in, they never took advantage n treated us very well. Thank You Discount Tire! read more

Got a hole in my michelin tire friday. Didn't have in stock so took 4 days to get another one. Got the certificate on the tire so i'm getting a new one but had to rebuy a $65 certicate for the new one even though the hole in the tire was not my fault. BUYER BEWARE. read more

They did what needed to be done....they fast and efficient and knew what they were doing. No problems and I had my tires fast and easy. I am totally content with them. read more

Came in at closing time and Toby jumped right on my need the guys stayed over to put the new trailer tire on the rim. Great customer service. read more

Quoted low prices but I also wanted new wheels on my truck. As I was getting a quote I learned they had no ability to even do a front end alignment on a car. Unreal, your a tire store. Ended my visit and checkout out reliable ClevelAnd Tire just up N Lee. They had all I needed and wheels I wanted read more

Phenomenal work, they added me in right before they're closing hours. Additionally, being tight for sudden Tire expense, they worked with me for front tires for my truck: one new, one used, as it was a bit of a work-around to figure what they had in inventory vs. what I needed for a tire size. In the end it was a great experience, and looking forward to returning for more purchases. read more

Associate decided to assist customer who arrived after I did. There are too many tire places in Cleveland for this nonsense.

So I got my tire replace about a month ago. Last week Friday the light came on and my car my a funny noise on the way there. So I went straight after work. They allegedly checked it and said the pressure was to low. I was seen really quickly this time and knew that it was pointless in making am appointment since they aren't really honored. I was really impressed in and out. Sunday in driving back from a work related trip and the noise is has gotten louder and car is shaking. I pull over inspect 2 times. On the second time I run my hands over the interior top of the tire and low and behold it's peeling off. No problem AAA get spare go home. I'm exhausted so I send my family members to get the tire changed because it's obviously defective. Instead of the associate changing the tire and apologizing for the inconvenience he first says I must have hit something. (False) Try again.... Then it has to be me the driver bc I'm always in the store and he can see my history. (False again). This is my second visit to this particular store and I will never go back. I've been a patron of this franchise for many years in the state of Texas and various locations. Customer service 101 never blame the customer..... read more

Have to get two tires for my Vue. I don't want anything but Michelin and this is a new tire size yo me, but the price seems pretty high. Good thing they offer 70,000 warranty, replacement, balancing, rotation, etc. And they're very considerate, helpful, patient, and courteous. They allowed hubs and I to split the cost in one transaction with two credit cards, one over the phone. Very helpful for their system to be set up that way. read more

Discount Tire - Tires Near Me - Cleveland, Tennessee

My daughter's tire had a leak. Had us in and out in 40 minutes and didn't charge us. Guys at counter were very polite and friendly. Highly recommend the Cleveland, TN store. read more

Friendly and respectful. Fully attentive to the customer at-hand. My husband and I have both had a great experience here, individually. Highly recommend to my friends and family! read more

Truly a customer oriented business. Beat a quote from a competitor with no questions asked. Promptly took care of an issue I had with a tire purchased from them a year ago. Drew and Corey treated me with respect and bent over backwards to make me a happy customer. I am now a Discount Tire customer for life! read more

The online appointment feature is great. I requested an appointment last night and they were actually waiting for me this morning ten minutes before my time... I pulled in and they met me at the car. They took care of my car quickly and efficiently. I will definitely use them again. read more

I got two new tires for a good deal and I only waited 30 mins!! I was very impressed by the nice staff and couldn't be happier to be a returning customer! I highly recommend this place!! read more

A worker greeted me almost immediately after I got out of my car to assist me as soon as possible. He then got me a great deal and offered very useful advice (which was much appreciated as I know almost nothing about tires). They were very busy, but the worker was able multitask and still get my appointment through as quickly as possible. I would definitely recommend for any new car owners and will definitely return! read more

Came in from a road trip lastnight to a hotel and realized there was a nail in one of my tires. I was worried it would cost an a lot to fix and headed to discount tire first this am. I got there and Connor helped me and was friendly and very personable. On top of get in me and out in 15 mins they found a second nail and fixed both for free. Thank you discount tire!!! read more

The staff here is amazing! Connor talked me through exactly what I needed. Then Michael personally looked at my tire, fixed it and sent me on my way. Quick! Efficient! And friendly! Couldn't be more happy. read more

i have never experienced such fantastic customer service. from start to finish by every employee I cane in contact with. for starters I had a flat on a trailer pulled into parking lot at 6:45am. manager got there shortly after. most of staff was there at 7am. they don't open till 8. at 7:25 am they were fixing my flat. tire was in repairable , they had tire in stock. bec of this fantastic service I made the decision to buy a spare rim and tire for my trailer. As I watched this manager and his staff , I was blown away bye there efficiency , he was scrubbing floors right with them. I was out the door before 7:40 and back to work. As long as I do business in Cleveland I will be doing it with them. God truly blessed me this morning with them and I am so grateful. Hats off to every team member there Thursday morning December 8th at 7 am. incredible job! read more

My visit today was a very pleasant and easy experience. I am a new transplant to Cleveland, and was delighted to find these guys to be as friendly, professional, and helpful as what I was used to back home. I just needed a free tire rotation today, but Scotty took as much time with me as if I were purchasing a whole new set! The wait time was very short (even though it was lunch hour), and the waiting area was clean and comfortable. I will definitely go back when it's time to replace. Thanks, guys! read more

Made an appt online when had an unexpected tire issue while traveling from FL to TN. They had me back on the road in under 30 mins. Super fast, friendly and very clean! read more

IM telling you I am beyond impressed!!!!!!! Very professional and the young men were very well mannered!!!!!! We got 4 new tires and it was a very good deal~! Thanks!~ read more

I have gotten 2 sets of tires through them and both times they did a great job. If you have a flat or get something in your tire they will repair it for free. Yes free. Not only did they repair the tire they also checked the air in the other 3, torqued the lug nuts on the other 3 and cleaned the other 3 tires as well. Who does that? They do. They aim to get and keep their customers. Well done!!! I will be going back. read more

Tommy did an amazing job coordinating our tire repair to get us to the airport on time. Great company and great staff. Thank you!

Great service and price! Salesmen are knowledgeable and polite. Highly recommend! Been there several times always same service... great bunch of guys read more

Beautiful shop! Very attentive staff. Saw that my front passenger tire was down to the wire so I decided to give these guys a go. Glad I did, of course before going I did a little homework and found the cheapest tire they offered on purpose. Lewii the associate that assisted me was very helpful after asking me a few questions he recommended going just a tier above in price for a longer road life.. Before I even got my credit card out another person had my keys and had my vehicle in the bay. As I finish this last line it looks like I am done.. Wow... Top notch service. They even shined the rest of my tires. Very worth the visit. Go see Lewii! read more

Just purchased a set of BF Goodrich (special order) raised white letter tires for a classic 73 firebird. Experience couldn't have been more pleasant, from ordering them to the installation,Jim Dunkle led me through the whole process. Could not be more pleased with my purchase Great business with outstanding customer service and appreciation. read more