Ernest is the man. 10/10. Prompt and professional. Would definitely recommend to anyone.read more

Bad day? Low employee morale? Something traumatic happened to counter help? Idk, but can't say I'd…read morefeel 'safe' returning to this location. Dead eyes, non verbal,willing to harm you vibes.

Customer service is all about how you treat those who give you their business. When someone has a…read morecustomer or issue, you should be excited to help them, never rude or indifferent. Their business is what gives you a paycheck. This situation: i purchased a part for my vehicle, and before i could replace it, the vehicle was totalled! Clearly a difficult situation for the owner of the vehicle. Upon returning the no longer needed part, i was given a disdainful look and then the cold shoulder. The employer couldnt even pretend to care about the customer in front of them. Most humans might say, "oh no, i hope everyone is ok." Or, "im so sorry to hear that." Instead, i felt like a thief who was trying to return a broken part, and even upon trying to make small talk and thank them for their help, they only scowled and ignored me, not saying 1 word. It was just totally disrespectful. I understand that procedures are in place to prevent theft or dishonesty but when someone speaks to you, at least be decent enough to respond. That is the most basic requirement of any customer service job. Im sorry that u had to scan a reciept and put a small box back on the shelf. I can see that i made your job extremely difficult. I hope you learn to enjoy helping people more in you future. I cant see how any customers would go back to that sortof service.

I know nothing about cars but was having trouble today with my battery. I went in for some…read moreassistance and Brandon was so helpful in testing my battery and helping me select a new one. I asked if they could price match walmart and he even did that for me and installed it. They are all so friendly and helpful and have a nice selection of items. I was happy with the service and even though the prices are a little more the convenience and good service was worth it.

The staff are very helpful and friendly. Parts are of decent quality. Returns are handled without…read morehassle.

NOT OPEN 24 HOURS I…read morecalled (423) 875-3456 on Dec 30, 2017 and a voicemail identified the store as Chattanooga Mobility & Lifts with Office Hours M-F 9-5 only.

Really friendly service and good prices. We rented a transport chair for my grandmother. They…read morerent by the week or month...$32.50 for the week. They were knowledgeable about medicare coverage and the specs on chairs. Good selection of other products for elderly or less mobile people. We were in and out in 20 minutes.

My experience at this store was beyond ludicrous. I came in asking about a tire that had been…read moreordered a few days prior after receiving an email stating that it was delayed. I went there to check whether the tire had been delivered, and it had been delivered two days prior. The employees at the service desk admitted that no one checked the item into their system until I had arrived. I was already frustrated because this tire was supposed to be installed that morning as well, but the service was canceled because they claimed it had not arrived yet. After several minutes of these employees shuffling to do their job as they should have two days prior, they don't notify me that it had been checked in and was available for pickup now. Instead of calling my name or coming to the register/station that I was at, one of these older or more mature employees decided to bang on the table with his hand as if customers were animals you need to snap/clap at. This was the customer service I received AFTER trying to call the service center regarding this issue for three or four days with absolutely no one picking it up. As soon as I stepped inside, there were six employees huddled together as if there was a mandatory meeting going on. They were simply standing there and doing nothing until I came in, and they were most likely doing the same thing for the few days I attempted to call them. I encourage any customers considering using their services to rethink that decision.

I get my oil changed here and have never had an issue. I get the high mileage option and if I'm…read morejust doing the oil change, not any extra items, it costs me under $40. I've also come and had purchased windshield wipers and they have installed them for me, as well as changing my headlights. The staff are always friendly and helpful. This particular location is at the bottom of Signal Mountain, so the back part area where the Auto Center is, is very pretty. Trees, grass, the background of the mountains. My dog loves it too. Again, I've never had an issue and my car runs really well, even having over 150,000 miles.

Everything about the place is the best, parts and service. Can't go wrong with I've use them for…read moreyears. I recommend

I have used this company for many years so when it came time for me to buy a truck camper shell I…read moredidn't hesitate to get mine here. I picked the ARE Revo and so far am very happy. Tommy was the salesman and Danny installed it once it arrived. These guys are pros and always do a great job. The lights were wired perfectly and the shell was placed on my new truck so everything was straight and aligned right. If you want it done right this is the place.

Best auto service I've ever received! Nick is very knowledgeable, respectful, helpful and…read moreincredibly affordable. I would be carless and broke if it weren't for Nick! Thank you for everything!

From the owner: -20 Years Experience Imports and Domestics -No overpriced…read moreor unnecessary repairs -Tune ups, oil change, spark plugs, brake jobs, and more -HVAC repair, transmission and engine work, powertrain rebuilds and more No Job is too big for Nick!

Okay! First things first. Itza chain. Autozone is a chain…read more Yes, one of many stores; cooperate; cooky-cutter; complete with uniformed minions following a rote-styled approach to customer service. But what great service they offer at this location! They consistently find parts for my late father's 30-year old, foreign-made pickup truck, aka 'Rattler'. It might be a strange gasket, an odd bolt, a pair of compatible wiper blades.......or even oil for a building's door closers! I understand that most Yelpers have a bias toward indy-owned/operated venues, and that's not a bad thing. Private ownership and individualism is highly touted in our country, and in the face of increasing local and national regulatory requirements, coupled with the 'new' economic climates that seem to have become the norm, successful start-up venues are increasingly rare. So supporting same is very important for Truth, Justice, and the American Way. Yet, I must sing the phrases of this particular 'zone nestled in the heart of Hixson! The staff has never failed to be helpful, pleasant, and courteous, and have never been condescending toward my ignorance, or my sometimes 'laughably' small purchases. The store is clean, well-lighted, and well-staffed. "Hurrah-huzzah!" for the entrepreneur; but let's not forget to offer 'Kudos!' to the big guys when they get it right, as well.

Had a great experience at this store! I was at the store in ooltewah and I was met with a rude…read moreemployee. I left and went to the 58 store and was greeted and tended to immediately! Was in and out in 5 minutes and got exactly what I needed! Associate Jordan was especially helpful! 10/10 would definitely recommend over other auto zones!

I've purchased several sets of tires from them over the years, aways with great service. Picked up…read moreyet another nail from a neighborhood roofing job yesterday. The guys at the Hixson store worked me in today on a busy Friday afternoon, extremely polite and friendly. Quickly did the repair, and they also rotated and balanced my tires as it was due as well. Per their excellent warranty, was no charge. Highly recommended!

The staff are fantastic at this location. They keep you informed on the status of your vehicle the…read moreentire time.