Really incredible, fast service by Nicholle. She installed a new battery and ran a system test in…read moreunder 15 minutes and was so kind when I shared that I knew nothing about batteries or cars in general. Thanks so much, will definitely be back for car related needs in the future.

Always helpful, knowledgeable, and friendly. I been using their assistants since they openedread more

Ken & Nick went above and beyond helping us with some stubborn tires on our Porsche. They took…read moretheir time mounting and balancing them and made sure everything was done correctly - their attention to detail, patience, and professionalism really stood out. We truly appreciate the extra effort they put in to get the job done right. Excellent service from both of them - we highly recommend Ken & Nick!

First experience i took my wife's van into the redlands shop for work was advised by service…read moremanager that tires were legally bald. I decided to have them replaced. My wife picks up the van and was driving for two weeks and I looked at the tires and they were the old ones. They charged me to replace and for tires but never installed them. After some back and forth the made it right. Fast forward a few years I decided to trust pep boys again and go to the yucaipa store for my son's vintage car. We had work done on the sending unit on our gas tank. We got the car back and went to gas up and gas is pouring out from under the car. Took it back immediately and dealt with Kenneth the store manager and he was very argumentative about the whole situation. I was concerned because this is the second time pep boys sent me home with an unsafe car. After arguing with us the did repair the leak. The newest experience is when my son's spare is leaking. We took it in and they gave him a hard time about it. He was mad and reminded them of the previous issues we have had and how Kenneth was responsible for letting unsafe work leave his shop. We had to go back the next morning and we talked with Kenneth. After some arguing he took our tire in back to see what's up, he calls us into the service area. Shows us a leak at the bead and says it is our fault the tire is leaking. I stated it was shoddy repair work and the tech did not clean the rim and seal the bead properly. He had an attitude said he could fix it but won't because we got pissed off. Gets in my face makes threats about if I were to touch him he waste me or something like that. Proceeds to cuss at me. Overall not a good experience I would not recommend pep boys

Went in to charge my battery and Julie the store manager was nice and helped me out. I just moved…read moreto town and am delighted to have nice service near me.

Lousy customer service. Stood at the counter for 20 minutes, no one came. This place makes it own…read morehours, see it close real early . Not dependable, Eastside Banning Hoods

I recently visited Meineke for an oil change and had a great experience. The employees were…read morefriendly, professional, and very helpful from the moment I arrived. They explained the service clearly and answered all of my questions without trying to upsell unnecessary repairs. One thing that really stood out was the low wait time. The service was completed quickly, and I was back on the road sooner than expected. The pricing was also very affordable compared to other places I've visited, making it an excellent value for the quality of service provided. If you're looking for a reliable place for an oil change with helpful staff, fast service, and fair prices, I would definitely recommend Meineke.

I was quoted $1,250 for a power steering pump replacement here. They tried to charge me $750 for…read morethe part alone--a part I found on Amazon for $75. The remaining $500 was for labor and fluid. The representative had the vibe of a "snake oil salesman" from the start.The worst part was seeing a senior citizen paying a $2,800 bill while I was there; listening to the explanation of his "repairs," it was clear he was being taken advantage of. I ended up finding a local mechanic who installed my Amazon part and provided fluid for only $230 in labor. Do yourself a favor: shop around and stay away from this Meineke.

I've visited this Firestone a few times, and every experience has been positive. The entire team…read morehas always been friendly, professional, and reassuring whenever I've had issues with my car. As a woman, it can be difficult to find mechanics you feel comfortable trusting, but this location has been amazing. They always take the time to explain the pricing and walk me through exactly what they'll be doing to my car. I recently came in with a flat tire, and Camryn was so kind and welcoming from the moment I walked in. She explained everything step by step, answered all of my questions, and made a stressful situation feel manageable and stress free. This shop genuinely cares about their customers and make sure you understand what's going on with your vehicle. I highly recommend this Firestone to anyone looking for trustworthy, knowledgeable, and caring services.

Great service and they took good care of my nieces car. Highly recommend this shop for all car needsread more

Fernando is very experienced and knowledgeable. I took…read moreadvantage of the promotion buy 4 tires get a huge discount ( came out to about $50.00 per tire installed balanced sensor kit valve stems taxes waste disposal fee ) Jessie is a good manager too

I was in here last week. Had a damaged tire replaced in Palm Desert before setting out for Los…read moreAngeles. WTF - My air pressure alert came on 20 minutes later once on the freeway. Stopped in here to ask them to help me figure what was going on. What is going on? A great guy checked all my tires (wish I knew his name), inflated the other three properly and re-calibrated my computer to make my stress would go away so all was good all the way to L.A. and back. No charge. Service like that cannot be measured.

Gotta give 2 stars...nice guy running the shop but.... brought car in for new front brake pads…read moreinstallation. Work done, car started squeaking from front brakes and made popping sound when in reverse and stopping. Owner said I hate Brembo pads they do that...uh no! I took car to different mechanic and he repaired my brakes...said pads installed incorrectly...guess what, no more squaks or popping sound...thanks JPT for costing me extra $$$... don't bring your Mercedes-Benz to this place.

This shop went above and beyond for me ! came to my house 3 times to assess, order, and fix my…read moreTruck! Kenny was so quick with the job, I was happy to pay him!!! Thank you so much!

This place is great. I was having g issues on the road in my diesel. I got my car towed on monday…read moreafternoon. They jumped on it even though I dropped it off a day early. Great communication. Didn't try and upsell a bunch of junk I didn't need. Got me in and out. I rarely take my truck to the dealer. Here I would. Adrien is great to work with in service

Came in for a quick service repair. Customer service in parts department was extremely…read moreprofessional, knowledgeable and helpful. Gave a great recommendation for some additional parts I was considering at a different shop, that alone shows he was not about just making a sale. My experience was genuine. I will be returning for service when due.