I'm not 100% sure about all the employees and their knowledge on cars, but Gerardo; one of the managers is extremely helpful. This isn't the closest auto zone to me but probably the best because of him. Not only is he really friendly but very smart as well. He always helps my brother and I've noticed how great he is when he helps my dad...(that is why I am writing this review) ... ANY PROBLEM ASK FOR GERARDO .. read more

I live in Gardena And I used to go the Autozone on 190th and Normandie. When I went to see Rudy they told me he went to a new store . So I found him here at this location. I give my business where ever he goes . It's hard to find good people and with excellent customer service . He is very helpful and knows his products . Thank you for your help Rudy W. . read more

Theodius aka Dion the manager provided me with more than 5 star service!! This gentleman helped me take out my battery and install the new one. Once we realized it wasn't the battery the problem he immediately started calling mechanics he knew on hand to help me out. I don't get this type of customer service at most restaurants going above and beyond customer expectations! Thank you fellas at auto zone! Happy Holidays! read more

I visited this store on Saturday morning because the store on South Street in Long Beach did not open at 8:00 am as indicated on the sign. The Autozone staff approached me asking if I needed help with my battery and explained the different options for me. Abraham assisted me with me with my battery exchange and was very helpful. I want to sincerely thank Autozone (Alondra) staff and Abraham for their help and customer service. read more

Very good service. Enrique was very helpful. And answer all my questions. I'll b coming back.

My backlight was out so I to stop here and get my light change when I first got in the store everyone was so happy and the employee abe he was very nice to me but your employee Prateek was outstanding he took his time and help me with my backlight it was very hard to get out but he kept trying until he got it out I told him thank you and I told him I was going to write a post about him and to make sure everyone above him gives him a gold start because he deserves it read more

I walked in to buy an oil change package as well as headlights for 2 different vehicles. EDGAR was the red shirt associate. HIS CUSTOMER SERVICE WAS HORRIBLE. He did not want to help me out at all. I asked him to please give me an oil change special other then STP specials and since there are no ad's in store I asked him to look up oil change specials in the system and he said that the system does not do that. I explained to him that yes it does the other auto zones have done it for me before. He then asked MELISSA the ASSISTANT manager does the system do this and she only pulled up and STP oil change special again not what I asked for. She then walked away. I then asked EDGAR AGAIN TO PLEASE KEEP LOOKING because I'm on my lunch break and I do not have time to go to another auto zone he said this is what we have and that's it. And he as well didn't even take the time to walk over and grab the head lights I needed that I asked him for, He just said out loud the part number and that was it. VERY POOR CUSTOMER SERVICE. And when I asked MELISSA the assistant manager for the district managers and store managers phone number all she did was point to the front door window. PRETTY MUCH SAYING GO WRITE DOWN YOURSELF instead of trying to fix the service I just received. I understand she was with a customer but if she would have offered to help I would have waited. This store is in much need of customer service training. I'm not sure what auto zone is doing but I believe they just lost a long term customer. O'Reilly autoparts will receive my business from now on they seem to have employee's that are more knowledgeable and caring about customers needs and have a smile on there face. And last note when I walked in I didn't even get a greeting. But when a gray shirt walked in she got a huge greeting. AMAZING... read more

all the auto zones are pretty much alike but out of the ones i have been too this one has the most knowledgeable associates and really friendly too. read more

I want to start with 90 percent of the people that work here are great I buy in commercial for the company I work for and the people in the back rule, Betsi, Raul, and Melissa are great and always on top of things. The store manager Ibrahim or like I like to call him the big boss is 100 with people always helpful and grateful that you are shopping at his store. When I have to buy for my own personal car and if it's after hours I try to deal with Abe homeboy is funny and helpful always has a smile on. Jerry on the other hand is useless and not knowledgeable at all try's to make jokes to me but ends up making him self look like a joke and last but not less the airheads that works their she most deff don't know shit that's the main reason I give this store 4 stars she put me on hold for over 20 mins on night I drove to the store and the store was empty and she was just standing doing nothing. Ps I miss the homie Mike he always made my day. read more

Very helpful. Quick business, assistant manager helped walk me thru steps. Great customer service much appreciated

Horrible called asking for antifreeze zerex-g05, yes we have it, went there sorry we don't have it, I did ask why you said that you have it if you really don't even know your stock, sorry that's all they said!!! I drove 1.5 miles to Napa and problem resolved, what a waste of time, they just want to sale whatever they got. Shame on buss!!! read more

came here to get a battery, guy behind the counter helped me, as expected, got my battery, car runs fine, great customer service