I recommended this shop to my daughter for her AC replacement. They did a great job with a 2-year…read morewarranty. Still recommend if you want a trustworthy for my auto.

Great customer service and thorough work! My only complaint is that my parts cost about $27 and…read morelabor was $333. Yikes. They replaced a battery terminal and two tail lights. Still a great experience and I like how they list suggestions for future repairs and appointments with the prices on their receipt

I dropped my car off wednesday night. Fluid was leaking and I could not determine where it was…read morecoming from. Rec'd call Thursday afternoon the engine had so much oil on it they could not tell either. They needed to steam clean the engine and then could go from there. $90 to steam clean it. Did not hear back until Monday. They steamed cleaned it and cannot find a leak come get the car. $259.00 later I was told drive it for a week and see what happens, the man at the counter kept going on and on about all the oil on the engine. (I had the oil changed and the oil filter was put on incorrectly causing oil to spill all over). 45 minutes later still leaking fluid. Called shop after inspection the engine it was not steam cleaned and if it was it was a terrible job. I was told again that it had so much oil and it was cleaned, when I pressed the issue I was told it was pretty much just done to get the oil off and not a full cleaning. Again told to just watch it and see what happens, it might be residue in the oill pan. Well let me tell you I can see the fluid dripping and do not understand why they cannot. I do not believe they did anything to my car and kept it for 5 day, the man at the counter is curt and treated me like I had no idea what I was talking about. Customer service is not the strong point here I will not be back. Pretty sure they do not care.

I needed my first oil change and found this shop off of the Amsoil website. They have other…read morelocations but this is the only one that carries Amsoil oil. This is my oil of preference as it's one of the top of the line oils. I advise calling ahead of time to make an appointment. I made mine a couple of weeks in advance as that's the next available appointment if I wanted to wait for my car to be done. I showed up a little after my scheduled appointment and was met by Tom. He was great to deal with -- amazing customer service! Since his oil change guy called in sick that day, he was the only one in the shop. Another customer showed up that had an appointment the same time as me. Tom did both cars in a little less than an hour. Wow! I'm impressed! The cost of a full synthetic oil change is $20 cheaper at this shop than what the Subaru dealer charges and also cheaper than what Jiffy Lube charges. Not to mention, they use Amsoil oil. Because of the high quality of Amsoil oil, with full-synthetic oil, I don't need another oil change for 10,000 miles. Although this shop is a 30-mile drive away, I will be coming here from now on for regular maintenance and any car needs. I highly recommend them!

Worked for me! Cold evening and late night, but got the thing working and I got to hang out in the…read morewarmth with my dog. 5 stars!

My review in a nutshell: do yourself a great favor and go find a business that won't take 12 hours…read moreto clean a regular car (that wasn't that dirty to begin with), and won't attempt to charge obscure fees. If they are this incompetent at just cleaning cars, imagine what may happen if you trust them to actually fix your car. The building is a literal shack on the side of the street with a gravel "parking lot" full of broken down and abandoned looking vehicles. No sign...banner...or anything indicating it's an actual business. I dropped my car off here for the overpriced and overrated car wash they call a "complete" detailing service at 10:40 AM...they did not bring my car back until 10:00 PM and had the nerve to ask me how it looks as if I can see much of anything when it's pitch black at night. Pulling it into my parking garage though...I saw that my windshield still had wiper streaks on it. Skylar, the presumed owner, gave me an original estimate of 7:00 PM which was still a ridiculous amount of time, but I agreed as I really wanted my car detailed. But I should've known once he begged me not to purchase the Groupon as they would take 40% of the revenue then tried charging me almost $30 more than the Groupon's listed price when I dropped my car off that this was a business I should've avoided. $6 card fees in 2021? Don't take credit/debit cards if you can't afford the transaction fees...or literally keep it simple like a proper business and fold them into your prices. Arguing with a paying customer over $6 is extremely off-putting, my friend who I was on the phone with at the time was embarrassed for me and was shocked at Skylar's attitude and insistence. Never, ever again. Unsure how this business is even still open (probably from the pure profit on those "card" fees), but if I could give them 0 stars I would.

I had a great experience with Crash Champions in Renton. My car bumper took a while to ship, but…read moreonce they got it the whole process was quick. When my wife and I showed up to pick up our car we were confused because it looked brand new! I thanked Mia, she was great at communicating and their manager was very helpful as well. Thank you guys for treating my CX5 like it was a Ferrari.

Don't come here!! Very unprofessional customer service!I brought my car here to get repairs done…read moreand right after I noticed scratches & paint chipping off.I went back to this place to get it inspected & was only told it was due to wear & tear!!Are you damn serious in about a month already & it's showing wear and tear without going through a car wash and I have barely driven my car afterwards. I will never come here again nor will I recommend this place! I regret so much bringing my car here instead of taking it to the Newcastle location.

Seriously cannot say more about Cody at West family auto. He totally helped me out when I was in a…read moresuper tough predicament, got me on my way and got my car rolling again and did a great job. Thank you again Cody, I appreciate all you did to help out, awesome place to do business! You rock, would totally recommend to anyone!!!

I had a good experience working with the guys down there, they were very friendly and…read moreaccommodating, but I was mislead about the inspection of the car. I was informed the car had been inspected thoroughly and that there were no major issues with the car. While getting my transmission fluid flushed I was informed my head gaskets were leaking both coolant and engine oil. It has yet to have a major effect on my car, but it will cost me a lot of time and money to get it fixed. Even though I was informed they had done an inspection themselves I should have taken it for a pre purchase inspection myself. Lesson learned from a first time car buyer.

These guys are the best! I've used them a couple times now and both times Sean was honest,…read moreexpedient and fair. I thought i had an issue with my saab a few months ago, called Sean and he sent someone immediately. When he arrived he opened the hood and fixed the problem in 2 secs. When i asked how much he said i was a good customer so no charge! Ive never experienced anything like that before. I will always use these guys for my auto repair needs.

So glad I found these guys! I had made a service appointment in Bellevue at my dealership, but…read morethe night before my appointment, while driving down the freeway, my coolant hose burst and so driving it anywhere was out of the question. I found AutoTech2U on Yelp but without any reviews I had to cross my fingers. Mark came out shortly after I called Monday morning and was able to procure the parts needed and get my van back up and running. The cause for my initial appointment at the dealership was due to my check engine light being on, Mark was able to diagnose that it was on due to a simple issue with the gas cap which he fixed as well. I feel that their cost for a service visit was very fair as well as their hourly labor costs. I will definitely recommend this business to others and will keep their number handy for any future repair issues.

I found Hal's auto shop by a pure accident- my car's air conditioner went down during recent heat…read morewave and Hal's shop was the closest by. I was so pleased to find how knowledgeable and experienced Hal is, explanations of possible issues, outcomes, expenses and repairs options was given clearly and by the end of the same day my air conditioner was fixed and running. In a couple of weeks after my car suddenly stopped on the middle of the road and it took for me one phone call to Hal to get the car in for an emergency repair. Hal was kind enough to do his best to fix my car as soon as possible and he did! Again: possible issues and estimated cost of repairs was clearly spoken , Hal also advised where we can get needed parts faster and cheaper , and was absolutely understandable to my situation and fixed my car, working OUTSIDE of his working hours. I cannot even express my appreciation for getting my car back and running, Hal saved us from a hustle and expenses of renting a car . Overall- Hal is such a pleasant person to work with, based on our experience - we Highly recommend his service to everyone in need.

Al is the best. He's honest, forthright. Wouldn't take my vehicles anywhere else. He's a gem among…read moremechanics. ​​

Helpful, friendly, and got the project done in the estimated time give. Thanks so much!!read more

Roger worked hard to rebuild a part and help with an affordable solution for my 30 yr old car. It's…read moregood to go a few more years.