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    AutoZone Auto Parts

    2.9 (10 reviews)
    Open 7:30 am - 9:00 pm

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    NAPA Auto Parts - Ukiah Auto Parts

    NAPA Auto Parts - Ukiah Auto Parts

    (6 reviews)

    Worst customer service imaginable…read more I stopped by Ukiah's Napa Auto. I'm used to Willits Napa, so I was expecting a similar experience of smiles and greetings from the front counter, inquiries, and general helpfulness. Ukiah apparently is NOT the same as Willits. I stood in line for 10 minutes (I was 2nd) with zero acknowledgment from anyone, no biggie generally. However, there were 3 people working front counter with one in the back. A very new looking, high school-aged looking boy was struggling to find the diameters of pipe fittings. An older gentleman was watching the high school kid struggle with basic fractions and offering zero help. A lady was on the corner register watching the older man watching the kid. Both adults did everything they could to not make eye contact with the customers in the store. I stood for another 10 minutes until the kid's customer left. The kid blankly looked at the accumulated customers at all the counters and asked who was next. Apparently, this was a one register operation, and the other 3 folks working were there to waste oxygen. They treated the situation like they were the only Auto Parts store in town. Don't waste your time. I could have driven to Willits, and back in the time it would have taken to get help here. One word for Napa Ukiah. Rediculous

    This store is just phoning it in these days. There are far better auto parts stores in Ukiah and…read morewhile they're convenient to my work, the slip shod service and generally poor attitude of the guys behind the counter are reason enough for me to go elsewhere.

    AutoZone Auto Parts - autopartssupplies - Updated May 2026

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