The staff really have their technical expertise to help you pick the right parts! Prices are…read morereasonable as well

Couldn't agree more with other reviewers.... the customer service is absolutely horrendous ... so…read moremuch for "supporting our troops"

This auto parts store is locally owned and staffed with people very knowledgeable about cars. They…read moreusually have the parts I need in stock, or will have it by first thing the next morning. They also have a machine shop in which they will turn your rotors or flatten your head. They also will test your battery or alternator for free. Often they assist clients in the parking lot to install wiper blades, etc. Sometimes their prices are a couple of dollars higher than some of the chain stores, but you know that your money is not being siphoned away from Mendocino County by a national chain store. Also, the quality of the parts are a cut above those at the chain stores and therefore worth the extra money. SHOP LOCAL!

From the owner: Specializing in: - Automotive Alternators & Generators…read more- Automobile Electrical Equipment - Automobile Parts & Supplies - Used & Rebuilt Auto Parts - Auto Repair & Service - Automobile Electric Service - Brake Repair - Engines-Diesel-Fuel Injection Parts & Service - Spark Plugs - Battery Storage - Diesel Engines - Auto Transmission Parts - Battery Supplies - Alternators & Generators-Automotive Repairing - Auto Body Parts

Thank you Lou! For your excellent customer service and…read moreknowledge about trucks. Not only did he help me get my stuck tailgate open, which was quite a chore! He explained what he was doing in a clear and concise way that made sense to me. He also made sure to assist all the other customers who came in and did so with a calm and welcoming manner. The store was very tidy and all items were nicely displayed. I highly recommend The Pick Em Up Truck Store in Ukiah for all your pick up truck needs! A++++

I've been in a few times needing repair on my shell, they have always been very helpful with…read moreordering what I needed and installing it. Prices are competitive.

Worst customer service imaginable…read more I stopped by Ukiah's Napa Auto. I'm used to Willits Napa, so I was expecting a similar experience of smiles and greetings from the front counter, inquiries, and general helpfulness. Ukiah apparently is NOT the same as Willits. I stood in line for 10 minutes (I was 2nd) with zero acknowledgment from anyone, no biggie generally. However, there were 3 people working front counter with one in the back. A very new looking, high school-aged looking boy was struggling to find the diameters of pipe fittings. An older gentleman was watching the high school kid struggle with basic fractions and offering zero help. A lady was on the corner register watching the older man watching the kid. Both adults did everything they could to not make eye contact with the customers in the store. I stood for another 10 minutes until the kid's customer left. The kid blankly looked at the accumulated customers at all the counters and asked who was next. Apparently, this was a one register operation, and the other 3 folks working were there to waste oxygen. They treated the situation like they were the only Auto Parts store in town. Don't waste your time. I could have driven to Willits, and back in the time it would have taken to get help here. One word for Napa Ukiah. Rediculous

This store is just phoning it in these days. There are far better auto parts stores in Ukiah and…read morewhile they're convenient to my work, the slip shod service and generally poor attitude of the guys behind the counter are reason enough for me to go elsewhere.

Reliable mechanics & fair pricing. I've been going here for 4 year + & have never had an issue with…read morework performed.

Probably wouldn't recommend coming to get your oil changed here. Granted, I came last minute on a…read moreday trip when my oil light came on. I arrived at 6:28 pm and they close at 7:00. Drove up to the Auto Care oil change bay (#3). Saw another car being worked on and an employee. After a few minutes, another employee came to put up a chain blocking the entrance, ignoring me in my car. I asked him out the window, "Are you guys closed?" His response: "Everybody always comes and pull up here, but all it really does is block the entrance and cause congestion for people who have appointments." I've never really expected much from oil changers in general, but there were probably 10 better ways that employee could have told me that I needed to go inside and make an appointment. It also would have been helpful if there'd been a sign stating that the entrance/lane was oil change by appointment only. I'll stick with Jiffy Lube like I've been doing. No thanks, Ukiah Walmart - you could have done way better.

Worst service in a long time. I waited 4 months for a head gasket repair on my 93 Dodge ram 250…read more They ignored my phone calls after 2 months, and when they finally got my head gasket ordered, they failed to tell me it didn't come with new head bolts, and so they installed it with the old bolts!!! Then, it wouldn't start, so they tried starting fluid instead of ordering a new fuel lift pump. They said, "must have been sitting too long". Yeah? No kidding? So I ordered and delivered the fuel pump. It works! Still has oil in the radiator that I have to deal with. Low rpms and smoke in the exhaust now. Still charged me $2000 to get it back, not fixed. Super disappointed in the communication.

Used them for a uhaul trailer rental after a previous location failed to have the rental trailer I…read morereserved. The workers were extremely helpful and got us back on the road as fast as was possible. Very helpful, made the whole process easy.

Great service, Bruce was extremely helpful and ensured we met our deadline to leave. Our…read moremechanic,Justin,did a quick job identifying and fixing the problem. Everyone was super helpful and friendly!

Bruce is a GOD. Bought several bikes over the 28 years we lived in Hopland. Wonderful owners as wellread more

I have always had the best luck with this team. I live in Cotati about 65 miles away and for my…read moretruck needs this is the only place I go. Very knowledgeable about aftermarket parts and performance needs. Always well priced and appreciate the people. Will continue to bring my business to them.

WTF is wrong with these people??? Horrible service, incompetent and rude people. They cannot (or…read morewill not) diagnose problems correctly, they don't get back you with quotes for work, and they charge you for things other shops in town don't like just looking at your truck. Out of the 4 projects that I tried to work with them on, they sent one quote to me. It was THREE TIMES what the other shops quoted. Screw these guys.

What a savior Bob is, I had part of my exhaust pipe break. I called him and he fit me right in,…read moretook care in and he fixed within 15 minutes. Very positive experience. Such great stories he tells as well!!! Thank you very much

Beelers was great! Fun ! Good prices he even fired up his rat rod for me he's awesome he even…read morewelded my door striking plate and spray primed the medal on my 24 year old truck because my driver door hinges where bad and split the medal ! On striker plate I also found out it was bad since then I replace it and installed two hinges. He put new muffler sounds great! Iam a happy camper.