We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I tried giving them the benefit of the doubt after an inicial good impression. Believe the reviews…read more Customer service is very forced and feels bare minimum if that at all. When getting quoted for a job they did not come look at the car and the new part I wanted to install so I either thought they were confident they know what they're doing/talking about, but no. They assumed it was a part different than discussed and didn't realize it would require more work than replacing the original part. They then asked for more time mid job and an increase in the job's cost (from what I originally agrred and signed for. I returned at a later date to ask how much it would be to finish and they said since the bumper has to come off, it would take around 2 hours of labor, so the cost would be $300. The original tech had told me he had everything routed for me to finish wiring "without" taking the bumper off. So either it takes them a ridiculous amount of time to take a bumper off I could do in much less than an hour, or they're lying about things and can't keep their stories straight. No wonder I've walked in while they argued on the phone with someone.

Just had a great experience with Cain at O'Reilly. He took the time to show me options for a…read morebattery purchase, explained the differences and then took the time to install the battery IN THE RAIN! Every retailer needs someone like this. Thanks Cain!

Dropped of my car at 11 for an oil change & tire rotation. Over 3 hours late & it's still not done…read more It does not take that long. Learn to call you customer & let them know you are running late so they can drop of their car an hour later. Lear to appreciate other people's time....

People are nice and very helpful. They have are respectful and knowledgeable. Great hours.read more

Reece in Lacey helped my Granddaughter by installing new wiper blades on her truck. He was…read moreextremely courteous.

Such a great AutoZone! I came in to buy a new cabin air filter for my car and bought the K&N…read morereusable air filter and man oh man does it really pump out solid clean air. I was lucky enough to get the last one but if you ever need a new cabin air filter it the k&n one as it is not only reusable but it also boosts your air flow up 25% which is huge! It was a bit on the pricey side at about $50 after tax but when you think about it, you never have to replace it as opposed to replacing other brands. It's an investment piece and worth ever penny! Thank you to this AutoZone crew for helping me find what I needed (and didn't need) lol you guys are amazing!!

I needed a part ASAP so I called AutoZone. Ian not only grabbed the part I needed, but he held it…read moreuntil I could get there. Ian got me back on the road quickly. Ian is an asset to AutoZone. THANKS IAN!!

Ross in particular is a very knowledgable and polite counterman. I've only been there half a dozen…read moretimes yet they greet me by name. Try that at O'Rielys. These are the last of the old time countermen who have probably forgotten more than most Napa employees know. Napa used to be good but all the old timers were forced into retirement by the corporation and they took their books with them, so now if the computer doesn't show the part, well then it doesn't exist. Motion doesn't have AITA pricing like Napa but they will give you an account with a discount at least equal to that. i've switched over to Motion and have no complaints.

Been to this location a few times, and a couple of the guys who work there are complete jerks. They…read moretreated me like I was an idiot, wouldn't provide me with even a small crumb of automotive service interval information, and soiled any future relationship I will ever have with Motion Auto. Save yourself the aggravation and go to Napa, AutoZone or O'Reilly. Or at least go to a different Motion location, because this one is a complete and utter joke.

Very kind and knowledgeable staff. I bought two light bulbs for my headlights and he installed them…read morefor me! Great service.

A few years back I bought 8 spark plugs and a set of wires at this store. While installing the new…read moreplugs I discovered 4 of them were someones old used plugs. I sent my son to this store with the old plugs and receipt and they accused him of trying to scam them, lol. Needless to say I've not done business with them for many years. nor have my friends, fellow mechanics or farm community members where we live!

When one of our headlight bulbs went out, we stopped by for a replacement. Amanda walked us…read moreoutside, pulled out the bad lamp, and even located and INSTALLED THE PART FOR US!!! THANKS AMANDA! We found our new place for our auto needs.

Came to get an engine and cabin filter and they offered to install it, free of charge. Extremely…read morehelpful and friendly. Highly recommend!

If there more stars I would give more stars!! In early 2025,…read moremy 2014 Ram 2500 Powerwagon had a bad tick and it turned out to be a bad lifter that wore the camshaft... long story short, I needed a new 6.4l hemi for my truck. I got quotes for it from about 11 different mechanics. I went with 5 MILE AUTO CENTER because of the communication and the transparency of what was included and how much each item would cost. The work was done in the promised timeframe and they kept me informed on the progress and answered questions every time I had them. Then when I came in after done work and made my final payment I was informed that not everything they quoted was needed and they were able to do the work for less than what they thought and agreed on. THEY WERE TOTALLY HONEST AND ACTUALLY CHARGED ME OVER $500.- LESS !!!! I could not believe it! I have not met anyone like that!! Then later on after about 2 weeks, the fan was still much louder than I was used to (turned out my old fan clutch was actually broken and that is why it was so quiet) he replaced it and put in a new one, all under warranty, did not charge me a dime! In addition they topped off my transmission fluid which was low, for no charge at all. My experience with 5 MILE AUTOMOTIVE CENTER could not have been more pleasant! A huge shout out to the 5 MAC and everyone who works there, I d recommend them for any work you need done on your car! They are HONEST, CARING and TRUSTWORTHY, and of course, my truck runs like a champ now!! Will take all my vehicles there if I ever need anything.

I'm not great a dealing with cars or mechanics. I don't understand them and so feel vulnerable when…read moredealing with people who do. It comes down to trust and the experience I had at 5 Mile Auto, took a weight off my shoulders. Every employee I met there was professional and always willing to answer questions. All around great experience during a frustrating time dealing with a damaged car. Would highly recommend.

These are a group of honest guys they didn't even considering seeking me up. I dropped my truck…read morewhich had a gaping hole in the muffler. I said I didn't want it much louder (I have a v10 f250) but I wanted to get a few increased horses if I could with no exhaust out of the back, just a simple downturn. (Photo attached) Truck sounds great looks great along with great prices and a timely manner of service. I love staying local and these guys are just that. Thank you. Highly recommend.

Service was done quickly and at a very reasonable price. The owner gave good service as requested,…read moreand I just have nothing but good to say about this business.

This location is the best O'Reillys out there. John, the assistant manager, is so fricking helpful…read moreand all around a very nice guy. It made my day. -Marco

I specifically work only with O'Reilly Auto Parts, and have since they were Schuck's, unless there…read moreis a serious urgency and they don't have parts available. Having said that, I frequent various stores around Deer Park and Spokane, and they are all fantastic. Each store has individuals with specific strengths, and being the "friends and family mechanic" I work on a very large variety of vehicles, so I cant always be 100% knowledgable on the issue at hand. I can ALWAYS count on O'Reilly Auto for basic knowledge support as "weekend mechanic" as well as typically having the parts I need, in stock and available. Also, that frequently have great "Ship to Home" deals on their website with free and very very fast shipping for projects that can wait a day or two. Couple quick Shout-Outs, Everyone in the Deer Park store is great, Greg & Kyle (GM guys), Tristan (Ford guy) and Dan from the Francis store have all gone above and beyond helping me in person and on the phone (trust me I have a lot of questions) and they've always been more than happy to hear me out and help the best way they can. I am 100% an O'Reilly guy for life because every time I have a problem I cant solve, they are there to help.