They would not give me an oil change because I had tape on my key. I had broken my key a while…read moreback and had used tape to fix it . Walmart employers told me that it is policy to not fix any car that's keys have been broken and taped. They wanted me to buy a new key so that they could work on my car. When I had gone in before with the glue working, they did work on my car. What is the difference? My key was also broken then . It was not until the glue gave up the ghost and I had taped it with duct tape, that the company would not service.my car.

I'm not usually the naysayer when it comes to reviews. I'm a fierce optimist who tends to lean…read moretoward positive reviews. However, my own recent visit here kind of left me feeling "Meh." I stopped in because my radio had gone out along with my ability to charge my phone. I'd had a handful of people suggest getting my fuses checked as everything else electrical seemed fine. While I can obviously accept there are limits to how much "service" a retail outlet can offer, it seems weird to me that a place that replaces batteries, checks engine lights, replaces windshield wipers and offers more hands-on services makes a point of saying they can't assist with testing a fuse. Instead, this wheelchair using driver had to climb out of my wheelchair, lean over, and try to manipulate the ridiculously fine tester that they'd sold me. Fortunately, someone drove by and offered a bit of assistance as my hands just aren't made for that kind of fine motor skill work. To their credit, I will say they at least looked and could tell which fuse kit/tester I needed. So, hey, that's a plus. I don't know. I'd always heard high praise for AutoZone's helpfulness. Personally, it felt like more of a "can't do" than a "can do." Awful? Nope. The employee was friendly and did at least, I think, sell me the correct kit (hard to tell as the problem was not solved). Again, I'd say this was more of a "meh" experience than a bad one, however, I can easily say I won't be back.

Today I went to the AutoZone at 6055 E 82nd St in…read moreIndianapolis to buy replacement tail lights for my 2019 Chevrolet Equinox. After buying them, I attempted to install them in your parking lot, but was unsuccessful, even after a fairly thorough online search. I then asked a manager named Danny, a young Hispanic woman, if she could help. She was very kind and professional, and spent about 15 or 20 minutes trying to do it, including looking at an instructional video online. She did not find the tool that she needed to get the panel open, but she went far above and beyond the call of duty, and was very friendly the whole time. I greatly appreciated that excellent service, and I will continue to make AutoZone my first choice whenever I need anything auto related.

Mike, the manager, was a total life saver!! I needed an electric mirror switch for my car and he…read moretested it had it pulled and ready in the timeliest manner... and was exceptionally nice, professional and as helpful as anyone could ever be! VERY FAIR on his pricing, I'll add!! I drove all the way from Carmel to get parts from Fortville Salvage BECAUSE of this exact kind of service and trust I'd heard about them. If you need car parts, do yourself a favor and call these guys FIRST!! Trust me!! "THANKS, MIKE!!!... You saved me alot of hassle and headaches!"! ;-) David H.~

In the midst of a delicate situation within the store Manager Jezreel took care of my auto needs…read morepersonally and handled the situation calmly and very professionally and made sure that All was safe and secure. Definitely will be doing business here for now on.

I went to this store on Pendleton pike just to get a bolt for a battery. First, I was given the…read morewrong one so went back next day to return to find out it had to be ordered. said would be in next day so I waited til next day just in case. the sales lady started looking up under papers and drawers to locate the bolts.. no bolts. mind you these two bolts totaled $2.12 so I was told to come back next day. i finally got the bolts after several attempts but I WILL never go back. DO NOT GO YO THIS STORE.

Camron was amazing ! He put in my battery and was very knowledgeable and kind! You guys are lucky…read moreto have him as an employee‼‼

Super helpful and considerate staff that went above and beyond helping me pick out the right…read moreproduct I needed and replacing my car key battery in store.

Stopped by to pick up some fluids for my car. I ran into Nathan & Donavan who were both eager to…read morehelp me. Not only did they answer my questions, they went above and beyond to suggest different things I should do to my car to avoid having trouble in the future. It was very much appreciated.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I chose Brothers Auto Parts because they offered me the most competitive price for my totaled…read moreautomobile. I called around two or three other salvage yards and still found their offer to be the best. Typically the offer cash for your trade in, but in the day I arrived they were short on cash so they immediately printed me a check, which I actually preferred. Also, when I needed to check my car for items left behind they ushered me to where my car was stored and helped me search for my items.

We ordered a complete dashboard for a customer car. They sent the wrong dashboard out to is twice…read more Then refused to sell us the correct one. They just pushed our business away.

This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.

Last week I brought my car in because of three warning lights. One they said they couldn't fix…read more(back-up camera), the second (tire pressure) they passed on, and the third (brake pad sensor) should be replaced. They also told me that all lug nuts should be replaced 5/wheel, 20 total. I agreed to replace the brake sensor and lugs. They told me the lug nuts would be over $300 (that's $15/nut), but I m a senior and can't do the work. Today I brought the car in to get the work done. I told the service guy twice that I had to have the car at the end of the day and he agreed. I never heard anything from him. Finally I called but couldn't get through and left a message. He never called back and I have no car. That's what I call shabby treatment. What makes it sting is that I'm paying premium prices for the experience. Stay away