Tony helped me out yesterday. Needed a few things and he went out of the way. He also took the time…read moreto save me a trip when he overheard what I needed. I was quickly helped when I called prior to heading here to find if they stocked what I needed and when the part wasn't here, they ordered it in and did not require my payment even though I paid anyways. The shelves were stocked and I saw them take ad much time with other customers as I who needed it. I recommend this place in Howell for your auto needs

Just want to give a shout out to Brad he is so helpful and knowledgeable!! Great service.read more

Parts is parts, ok gearheads you probably know about this place. I know car dealers in the area…read moreknow about them. Glendale supplies parts to local dealers. Prices are a tad bit high, compared to the chains. If you're looking for a chamois or some car wash or some wipers, go to the chains. If you need some "unique" parts for you current model or late model vehicle, this is the place. Service needs to improve. They seem to be too attentive. I asked the clerk a question, I thought he was going to have a sigh attach,.aaaahhhhhhh. Then he got out from behind the counter and helped me.

I have always found the staff here to be incredibly knowledgeable and helpful. They even offered to…read morehelp me put a replacement headlight bulb in my car, which was very awkward to do. I've been there many times for little things such as replacement bulbs and wiper blades, and every time, I've been happy with my purchase and their service. I never felt anyone was trying whatsoever to up sell products.

I was referred to Bob's by a friend who said the business does a great job and doesn't price gouge…read more I called and set up an appointment to drop my car off. I figured doing that my car would be there all day. I arrived at 8:10. It's tricky getting in their lot. You can't get in off of Grand River. You have to go in near Dollar Tree. Anyway, got there and they immediately got my car checked in. Within an hour they called me and explained what needed to be done and gave me a quote. I needed new brake pads and rotors. I can't say whether the price was fair or not, but I needed it done so I went with it. Time is money so I didn't want to get a bunch of quotes. An hour and a half later they called and said my car was done. 2.5 hours was all it took and I was pleased with that. I went in to pick up my car and the check out process was easy. Brakes are working great. All of the staff I interacted with were great. I appreciate the fast and friendly service!

I have had my auto in there 2 times since September for the check engine light the first time they…read morehad it cost me around $624. It drove well and boom the check engine light came on again called them the gentleman was very nice bright it in another $247. It's December have not even drove this car 100 miles boom check engine light on again now I'm pissed off called them told them this is my 3rd time bringing my car in for the same problem I get well it could be a coil a switch we just can't say until you get the car in here well this answer does not work for me I feel now your just fixing the car where it will get me by for a month then boom bring it back and it's not the part that cost it's the labor plus there closed on the weekends this does not work for me you don't have an office job 9-5 people that do work m-f 9-5 expect mechanics to be open on the weekends guess it's time to find someone else to service my car

Needed an oil change. I arrived at opening time, got right in. I requested synthetic so they used 5…read morequarts of Mobil One. They changed the oil filter and checked the air filter. Checked and filled fluids and didn't try to sell me anything I didn't need. 30 minutes from start to finish. I just got a feeling of competence and professionalism. Not cheap but you get what you pay for.

Good place, would be 5 star but Noel hasn't gone to any customer service classes in the last 2…read moreyears. His performance has been subpar every time I've had any interaction with him. thank goodness he's not the team leader.

We had our car break down in the area when driving home on a Saturday night. We were able to drop…read moreoff the car at Howell Auto Center that night, unannounced to them, and there weren't any issues. They were able to take a look at the car on Tuesday morning and allowed us to take some time deciding next steps. They were polite in all of their communications and we were really grateful for their flexibility. We paid $300 for the diagnostic fee, but they had to do quite a bit of work to get to the problem. Ultimately we scraped the car, but they allowed us to keep the car on their lot until we could come back down on Friday. Overall very grateful for their help!

I have had my vehicle in for a power steering leak and told them I thought it was the valve from…read morethe power steering reservoir. They called me and said that the leak was from the rack and pinion and the cost would be $1400.00 I picked up my vehicle on a Thursday afternoon and by the time I drove to work 16 miles from my home I had no power steering again! Drop off car again! I spoke to Nate and said to him that they have me driving an unsafe vehicle. Not only was the power steering out, the fluid was all leaking out on to the manifold and was smoking like crazy. That could have led to a fire. I was laughed at . After my third time in with the same issue and a 1400 unnecessary repair. I asked again about the valve and guess what . It was the valve all along. Nothing I said when I took it in was written down or even listened to. I got half my money back but have lost all trust in them!! Rude employees, mechanic's that don't actually look at the original complaint or listen to what the customer has to say about their own vehicles.

These guys are awesome. Had these guys put a longer 7 pin connector on my camper and also fix the…read morewiring in the box. They told me to come in and I did and they had it fixed within an hour all the same day. I also had some wheel bearing work at a different time on my camper and had the camper back in two days. Very fast, very professional. I would definitely recommend bringing your camper here for repairs and upgrades.

This place is so amazing. The staff are friendly and very helpful. Their pricing is posted on the…read morewall and I have found them to be very fair and honest. They did maintenance on my RV and were very informative on the best maintenance practices for the future. Several months later I had an accident and needed repair work and they went above and beyond to get my RV in for evaluation, worked very closely with the insurance and have done a beautiful job. I highly recommend this place and will only take my RV there.

I recently bought an Audi SUV and instantly missed being part of the Jeep family -- so Scott went…read moreabove and beyond to help me get back into the perfect ride this Black Friday. He worked tirelessly to track down the exact Grand Cherokee L I wanted, with the color and trim combo I'd been talking about forever. The entire process was seamless from start to finish. While I was at work, they even delivered the vehicle right to my house so I didn't have to make an extra trip to the dealership. It truly couldn't have been easier. Loving the new GCL, and it feels great to be back in a Jeep again. If you're looking for someone who listens, communicates, and makes the whole experience stress-free, Scott is your guy (Nick too!). Highly recommend.

Communication being honest and taking responsibility for there mistakes…read more I have been waiting for the main manager to contact me with nothing regarding damages they caused to my vehicle They scratched my car up while having it and have it several times which they should have fixed it but originally said nope not fixing Now they say they will not compensate me for the damages they caused There tech not intentionally smashed my wi shield they put new in now saying they did t even have too But of course it leaked all over making a mess took it back took then 1 week 2 days to fix All I am asking for is the cost of repair to be paid to me as it's my car you damaged Dint keep telling me go will call and not Now two weeks waiting such crap Do not use this place Will update once resolved

DO NOT GIVE THEM ANY OF YOUR BUSINESS!!! They couched and…read morescraped my wheels and mismatched the staggered tire fit so the car was not drivable. They refuse to take any responsibility or refund my money or to fix the tires that were put on the wrong wheels. I had to pay another shop to fix their mistakes so now I'm with scarred up wheels and I paid twice for it. I asked Bill Baker the manager to let me speak to the owner and he refused.

We need more people/businesses like this!! This place is awesome. They (Bill) told me what was…read morewrong and it was simple and they fixed the problem for free.... who does this nowadays? They have my business from now on for sure! Thank you so much!!!