I've been dealing with the two counter guys, Jake and Pat, for a number of years. I've always found…read morethem to be knowledgeable and helpful.

I have used this company on two occasions and on both occasions was treated horribly by the guy at…read morethe front desk. He is cocky and condescending and accused me of lying and not knowing what I was doing when I had to drive 45 minutes to return a part. I wasn't even given a full refund, not sure what I gain by lying in that situation. He also told me my parts were ready to be picked up, and when I arrived they were not ready. He acted like it was no big deal and I could come back later to get them, again, it's is a 45 minute drive to get there and I told him that. I will never be returning to this place of business and would not recommend them to my worst enemy. To the owner, if you read these, I would suggest checking your receptionist before he continues to bleed business from you by having ZERO customer service skills.

I have been coming to Diversified Creations since around 2011. Brad has always taken great care of…read moremy trucks and I have never had a single issue with any of the work done. They are a great family run business!!

We went here a few years ago to get a Truxedo Low Pro Tannow cover put on our Dodge Ram. The…read moreinstall went fine and we didn't have any issues until recently. We went with this brand because we were told it had a lifetime guarantee. The latch wore out and the cover would not stay down. I brought the truck in and asked if we could get it fixed under warranty. Photos were taken and we were told they would file a warranty replacement. Brad told me he would call me. A week goes by with no call. I was told that they were waiting on parts. Two weeks go by. I call. Same story. Three weeks go by. I stop in. I explain I need this replaced so I can move my son home from college. He says he will follow up with the company and call me back. Did I get a call back? No. I called a few days later. A woman answered the call and said she would have Brad call back. Did he call back? No. A month and half goes by. Brad tells me he followed up and they are shipping the items. They will be here Wednesday the following week. I call the following Friday. He states that he doesn't have the parts. He would check. He would call back. Does he call me back? No. At this point it has been over a month and a half. I call Truxedo and ask if Brad from Diversified Creations made a warranty request. Truxedo tells me that there is no warranty request. She calls him and he says he is 'working with his supplier' for the warranty request and Truxedo told Brad they will work with me directly instead. Truxedo tells me that you don't go through suppliers for a warranty replacement - that's isn't how warranty replacements work. Obviously, nobody submitted the warranty replacement. Brad repeatedly told me he would get me the parts and they were on order but never even made the warranty request with Truxedo. Truxedo verified this. If you are too busy, or don't want to bother with the warranty replacement, just tell me so I don't waste my time. Don't give me the run around for almost two months and then make me find out through Truxedo that you never sent in a warranty replacement with them for my issue, even though you told me you did and the parts were coming in. You never bothered to call me back any of the times I called. I do not recommend working with this business.

Just want to give a shout out to Brad he is so helpful and knowledgeable!! Great service.read more

Stay away from this advance auto parts. Tried to return a parts and they won't not take the return…read more Employees are rude lack customer service. Wanted to talk with a manager and won't come from the back office. Stay away from this location. They should close this advance auto parts.

Employees just sit behind the counter and stare at their phones. If you need help,go someplace elseread more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They were kind in selling and installing a battery in the past…read more I bought some Freon and a worker there helped me recharge my air conditioning. I called asking about help with car seats and the man talked as quickly as he could and said that nobody could help if it is busy. He said it was busy on the Saturday I called.

Poor customer service. Went in for diagnostics and battery…read morecheck. Had to wait while employees hashed out who would do it because their shift ended in three minutes. Then they both decided to come out to get it done "quicker". I then get insulted on my choice of car. I don't particularly like my car, it just gets me where I need to go. What I don't like is rude, over opinionated, unprofessional customer service. The banter aside I was given some correct advice for the issues I described.

Amazing staff,down to earth understanding and caring,goes above and beyond for their customers…read more Definitely going back there if needed next time we're down there.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I bought my very first boat from Wilson Marine in 2019. The personnel there are very friendly and…read morevery helpful, any additional services that they provide our outstanding. I highly recommend them

Always very helpful, and great at helping to find hard to locate/describe vehicle items…read more I have always used them due to consistency across the country, along with nationwide warranty coverage for batteries or major parts.

My wife's Kia failed to start. After 8 years of ownership the original loyal battery finally had…read moreits last hurrah, i mean charge. The battery was laid to rest today and a smaller more powerful version was cheerfully replaced and installed by Dan, please refer to the attached photo. This store CONSISTENTLY provides great service for our local customers and for anyone else that matters especially me. You cannot go wrong.