Damaged the bottom of my splash shield and came in around 7:30pm tonight seeking help on how to fix it the worker was so kind and helped me jack up my car and fix the problem, super cool guy and I'm very grateful to be able to be back on the road and not have my splash shield dragging any more 10/10 service good person I appreciated him!! :) read more

Went in this morning to have my battery checked and replaced if needed. They weren't busy so I figured it would be easy. A big guy, can't remember the name but he came and checked it and said it was bad. I asked if he could put in a new one. He said he couldn't but could lend me the tools. Said no thanks. Went to the auto zone on Guadalupe and Dobson, older gentlemen put in the batter without hesitation. Won't be recommending this auto zone to anyone. Thanks for nothing read more

I needed two filters (canon - under hood) for my Honda. I have one size or part number I want to thank "Freddie" for his guidance and assistance. Great customer service. read more

Frankly and Jon were the best they were very knowable and helped me out big time ! I would highly recommend !

My battery died at work and managed to get it to start. Drove straight here and in less than 15 min I was in and out with a new battery installed!! Hudson helped me out and installed the battery (even though it was 105 outside!) I'd for sure be stranded somewhere if it weren't for this autozone :) read more

Don't waste your time here. I came in today and asked if I was to purchase a new battery through them and if they would replace the battery. The guy working up front wearing a gray shirt said they would only provide us the tools and I would have to do it, so I asked again to reconfirm, and he said only certain cars but didn't even bother to ask what vechile I had. I would never come back to this place; they don't do what they advertise to do. Poor customer service. read more

Customer service is wonderful! Just cause you can do it yourself, doesn't mean you have to! The haboob tonight threw my phone into the engine bay mid bulb changing. I went in and the very kind individual named Omar was very helpful in assisting me in changing my bulbs AS WELL AS getting my phone out for me! I truly appreciate your help! read more

Shawn was very kind and helpful!! He helped us change our headlights and license plate lights and was very knowledgeable in teaching us how!! Thank you!! read more

i had a great experience with clayton on gilbert rd and chandler. We had a problem with our car and our battery. Clayton was a expert helping us diagnosing our issue with our car running rough. i was so impressed with clayton assisting us with putting in a new battery and running diagnosis on the other issues with my cAr. Thanks clayton for being so awesome customers are so lucky to have you at your store. read more

Had a headlight out and just went here to get a replacement and see if we could change to LED on our Suburban. Went inside to two employees sitting on their phones. Asked the guy to come out and look at our light to see if LED was possible. He came out, looked at the car and said he was understaffed today and referred us up the street to a competitor. Parking lot empty. Store empty. Two employees on their phones. Any time a guy refers you to a competitor you don't stay. read more

Thank goddess this auto zone actually listen to me Rob T was so amazing with helping me find out what's going on with my car. 3 Car batteries later it turns out I need a new alternator. Rob even gave me a chair for my daughter and I to sit and wait so he could take out the battery and test everything. I had taken my car to another auto zone but they wouldn't even check my car read more

I've practically been living here for the last couple weeks and I don't know what I would do without them. They were so helpful and understanding. Especially Terry. What an awesome guy he is! He fixed the back wiper housing on my new (to me) car and there is no way I could've done this without him. I wish they took $ tips! I am definitely going to this AutoZone for all of my vehicle needs! read more

I had an excellent experience here. My truck did not start the first time around leaving a parking lot so I came in to ask for a battery test. They fulfilled my request immediately no questions asked. After showing me why my battery had in fact died, I was offered service to replace it. After purchasing a new battery Hudson came out and replaced my battery within a few minutes. Every exchange was pleasant and I would trust these guys with any car needs. Visit this location with any and all car needs. read more

Terry, the manager, is so helpful! When I didn't know what headlight to get for my car or how to replace it, he came outside, figured it out, AND changed it for me. Great experience. Great man. Don't shop anywhere else! read more

Went there because I was having issues with my battery. Apparently I had the wrong nut size which was causing the connection to be loose. They found me the correct sized nut and replaced it free of charge. Super helpful and friendly! read more

I've been to this Autozone many times over the years. I should have done a reviewer earlier. Better late than never. Every time I go to this store the staff is always very helpful. Even when it's busy they do a good job of getting to everyone pretty quickly. Today Chris M got stuck with me. I brought in an couple year old refurbished alternator, that may have been defective, which he swapped out for a brand new one, not refurbished. I was preparing myself on dropping a couple hundred bucks for an alternator and I got out of there just paying for a battery and drive belt. He tested the alternator for me too to make sure the new one was good. read more

My grandson has a 20 year old Rav4 with a broken battery clamp. Mike W. fixed it for free. We (and my grandson) will be customers from now on. The part was less than $3.00 and Mike installed it for no charge. You don't usually find people like that these days. read more

Horrible customer service, bought a battery at AutoZone & they gave us the wrong one! When we went to return it they accused us of using this battery & refused to return it! They didn't even try to come up with a solution to the problem they created! We went to the next AutoZone & they returned it no questions asked. This store might be close to our house but we will never be back again! read more

Tony B. went extra mile helping me with a wheels' cover selection. Even more, he installed them. The guy is knowledgeable, nice & professional. He knows his business very well. Thank you very much Tony for your great service!! Now I know the auto repair store to go to :-) read more

My Check Engine light came on. I called a local Autozone to see about an appointment to get a diagnostic done on it. The lady on the phone, Christine, was beyond helpful, cheerful and polite. When I arrived the manger happened to be free to help me. He did the diagnostic check and fully explained what it showed, offered options about what the problem might be, and also personally checked the most easily-corrected items. I might have been the highest profit customer they had all day by the way I was treated instead of a free service person. Well worth returning for every auto parts need I might have. read more

Super nice staff, very helpful. I had my check engine light come on and one of the guys came out no problem and addressed the situation

These guys and gals are great. When you have a choice, customer service and knowledge is the key. Great job AZ

Got there right before closed and the two guys very helpful answerd all my questions. Very pleased cool employees. Keep up the good ethics

Call this morning to check to see if they had the batteries for my truck and my van. They said both were in stock and yes they installed them. I took my truck in first. Brought it and got it installed and out the door in less than 15 minutes (part of it was my fault). Went home jumped the van got it over there and purchase, installed and out the door within ten minutes. Both guys were super helpful and I would recommend them one to anyone. Henry read more

I am a younger lady and don't know much about how putting lights in my car .... my back light was out and also my Licenses plate was out. Terry landsdowne went out of his way too help me. I love this autozone amazing workers there. If I would of went anywhere else they wouldn't of done what terry did thank you again. read more

I am proud to say that there are people that do care about ur car and try their best to help you. Kris is the guy who works at night helped me change my car alternator loaned me all the tools i needed to fix the problem. Hands down for the 5 diamond service we lack in Arizona. read more

Stopped in with a battery issue and the guys went above and beyond to diagnose the problem. James and Bryant went the extra mile to get our Service truck back in the road quick. read more

Went in due to a dead battery. Zachary G was extremely patient with me as I looked for and eventually found the right information for the warranty. He quickly installed the battery without an issue. read more

Stopped in to have my battery checked, it was dead. Free replacement based on warranty. However, my battery cables were badly corroded and upon installing the new battery, the ground cable broke due to corrosion (purchased new sealed battery, even though it was more expensive, now no more corrosion!) Store Manager Ryan G inspected the cables and recommended replacing the cables, but since my truck was not able to run and I was leaving town the next day on a 10 hour 1 way drive to take my son to college, he used his experience and spent close to 2 hours of his time cutting out a piece of the cable, attaching a splice to the cut off end of the cable to be able to attach to the new battery. Ryan saved my trip because my other vehicle was not reliable for this trip. Thank you Ryan! You are a ROCK STAR!!! read more

Ok. so seriously my car and I have a love hate relationship and I was driving to an even in Gilbert and my coolant is reading beyond normal, so I freak out and go and look for the nearest Autozone. Nice in giving me what I need and nice in helping a girl in distress. read more

I was bummed that my alternator went out after only 2 years. Took it back to Autozone and they gave me a new one! NO CHARGE! i had no idea it was under warranty. So grateful for their warranty policies! Thank you Autozone!! read more

Had one of those great experiences that was like a tv commercial. The battery on my old truck had went dead and needed jumped. My friend who had bought and installed the battery told me after getting it jumped to head up to AutoZone and have the battery checked. He even said they would still be open with it being 7:30pm on a Saturday night. Couldn't believe it! I met Zachary, our hero as I entered. He checked the battery then told me I needed a new one and then quickly found out I still had warranty left on it. I asked him if he could install for me and in a timely manner with the friendliest's of attitude had my new one put in and the truck was back and running within minutes. He told me the service was free! Again couldn't believe it. I let Zachary know how great my next off was going to be because of his service. This location is the ONLY autoparts store I've used in Gilbert. They will continue to get my buisness. Thanks again AutoZone and Zachary for showing how far GREAT service will impact someone's day! read more

I went in to Autozone to get a new battery. I had been told I needed a new battery, and figured Autozone is a good/cheap option to get it replaced. They "tested" my battery and told me that I did not need a new battery, just a new terminal. They replaced the terminal, and 3 days later, my battery died when I was trying to get to work. I don't know why they thought I didn't need a new battery, or how they could've missed it if they "tested" it. The dealership I had to get it towed to tested the battery once and it failed immediately. It is safe to say I will never be returning to autozone and I highly suggest training the repair men on how to notice when a battery needs to be replaced or not so no one else is trying to get to work, and has to call out for something they were told was fine. read more