Great service! The man that helped me was knowledgeable about my car and was kind enough to put me…read morewindshield wipers on for me. Not sure if it's considered pricey as I don't shop auto stores often but it was a pleasant experience nonetheless.

They don't deserve one star! Purchased a battery in 2022 and in December 2023 battery kept…read moredischarging, brought the vehicle back to the store and after testing it, they said the battery was good. Same issue again week of February 2024, brought it back and they gave me the same answer, but this time they said "take it to a mechanic". Brought it to my dealership after conducting a Battery Load Test, the battery failed. Brought the paperwork to Advance, with all the proof, vin #, date and failed description, they said they couldn't replace the battery because their device was prompting them to 'good' battery. Unbelievable ! I will take my business elsewhere. The service personnel said they lose money if they made an exchange on a good battery. Bunch of "BULL" but I'm glad to know where customers stand with them.

Karen goes WAY out of her way to make sure you are a satisfied customer. She is incredibly…read moreknowledgeable and has made this Autozone my go to place whenever I need help. Keep it up Karen, Thank you!

Why 5 stars? Besides that little jingle that enters your head while entering the store... You…read moreknow what it is.. Oh Oh Oh O'Reilly! Auto...Parts! this particular store is very nice, and I go out of my way to go here rather than other big named stores in the area. I had a battery replaced here about 2 yrs ago when my parents were in town. Welp...my dad used his phone number for the registration on the battery. I told the Manager there the situation that I was currently going through, verified my Dad's old phone number and boom, replaced the battery without even asking anything else. I asked if I had to do any paperwork, etc and he said "Nope! You're good I'll take care of the rest, have a great day." Any other store would have given the warranty run-around and I am certain I would have had to pay for a new battery even this one technically was still under warranty. I've been here several times over the years for random Auto-Parts needs and everyone at this location is great. Thanks O'Reilly!

Great experience! Stopped in for some new wiper blades. They were able to tell us what size we need…read moreand recommend some that were on sale. They also installed them for us. All in under 15 minutes. Very friendly staff! Will be back for sure!

The advertisement states that free electrical testing includes the battery, alternator, and…read morestarter. However, when I arrived, the employee informed me that they only perform battery testing and do not test the alternator or starter. Advertising a free electrical test while only providing battery testing is misleading and does not match what was advertised.

I use Service Masters for all of my auto maintenance and recently needed water pump replacement for…read moremy 2014 Toyota Corolla LE. Everything was explained with pictures showing the leak... a light had previously come on showing problems. Was able to get service within days at a reasonable price. Eric is always able to get me in and work is done efficiently. They are honest and reliable.

I picked Service Masters Auto Repair from a list of local auto repair services for an oil…read morechange...I only come down for five to six weeks at a time so this was my first time needing any service done to my car. I was told that my oil was very dark, and they advised me to get an oil/motor flush if I intended to keep my car for any length of time, and that it had to be done before changing the oil, I told them to take care of it. It cost an additional $135 for this service.... Later that evening, something did not sit well with me this due to the fact that no mechanic had ever suggested this service for any vehicle that I ever previously owned. I checked the Internet and found that every authority on Google, YouTube, and Reddit, advised that this was NOT a necessary service for my vehicle. It also mentioned that on older car (mine is a 2015) that any deposit on seals could be removed with the cleaners used possibly creating leaks... My mistake was that I did not call my mechanic of 35 plus years at home, when they advised me to get the additional work done. When I called him this morning he told me that this was "snake oil", that service centers try to add this on to charge you for an additional service. I went back today and talked to Jacob, at Service masters, and told him that I felt that I was taking advantage of. He said that they feel that it is an added service that benefits your car and that they " stand behind their products and will continue to recommend them"... I learned a available lesson, to check on all add on service work before you have them done at a service center that you've never used before...

Great service. I need tires and was greeted quickly.Thanks for the prompt service. I appreciate…read moregreat customer service!

This place will lie to you and tell you that you need thousands in repair. After they tried this I…read morebrought my car to another shop and I was back on the road in 3hrs and $120. THIS SHOP IS A SCAM DONT COME HERE. They leave your vehicle dirty and worse off than when you got there.

I have been going there for 25 years and was unaware of new management. There used to be a crowd in…read moretwo lines but today I was by myself. The employees were polite and friendly. I did not get out. I had my oil cleaned with a bottle of cleaner plus changed my oil. Brandon may be in charge there. Unsure. I went to take five two months ago, was there alone and after waiting 30 minutes, I had to leave for a meeting. I never went back.

Took my car in for an oil change, 2 days later I'm leaking oil, I took it back there and come to…read morefind out there is a crack in my oil pan that wasn't there before they messed with it and are saying that there's no way they could have possibly done it, how do you explain that? Then told me it was a $300 repair which it was actually a $600 repair. Unbelievable horrible customer service and I will not be back, if it was worth my time I would sue over this. Unbelievable that they broke the part and say that there's no way they could have and refuse to fix it.

Best dealership experience I've ever had. Kam sold me my new car. He was not pushy and was very…read moreattentive. I love my new car! The service department is fantastic. I am usually able to just go right in. The customer service is excellent.

warning!‼ if I could give this place negative stats, they would have earned them! I took my car to…read morethe place I bought it from and had been doing my work at for the past year. Over the course of five weeks they did Not fix my car, charged me thousands of dollars, still were unable to fix it. After this I got a second opinion, I found out they did not even fix things I had been already charged for by them! Then when I went back with my bill from the second opinion and the bill I had been charged for back in april, they said they would look into it. Then when I emailed and called, they just said the manager was out or with a customer. I have yet to get a call back or an email. Beware of this place and how they do busines.

Dennis and his team worked in a timely fashion and where honest and treated me with respect…read more I'll always return and recommend Ice Cold Air to anybody great service great price thanks again

I want to share our experience with Ice Cold Air Discount Auto Repair so other people can make an…read moreinformed decision. We brought our 2008 Hyundai Santa Fe to this shop to have three tires installed and the vehicle inspected. After the work was completed, my boyfriend immediately noticed a loud noise coming from the wheel area and told the mechanic he was worried the wheel might fall off. The mechanic assured him twice that the car was completely safe to drive and that we had nothing to worry about. Shortly after leaving the shop, the driver-side wheel actually detached while the vehicle was in motion, creating an extremely dangerous situation and causing an accident. We then had the vehicle inspected by an independent mechanic, who confirmed that the issue was caused by improperly installed lug nuts (either over-tightened or loose). When we returned to the shop after the accident, an employee admitted that under normal safety procedures they would never allow a customer to leave without signing a document stating the vehicle was unsafe to drive. This directly contradicted what we were told when the car was released to us. Because of this negligence we incurred significant expenses including: * repair costs * towing three times * rental car costs * increased insurance premiums * and nine months without reliable use of our vehicle, forcing us to rely on rideshare transportation. We attempted to resolve this matter directly with the company and sent a formal demand letter, but have received no response. This situation was extremely stressful and dangerous, and it could have been much worse if the wheel had detached on a highway or caused a more serious accident. I hope the company takes safety procedures more seriously in the future so no one else experiences something like this.