I purchased a brand new 2024 Honda Civic hatchback from this location and have had a couple issues…read morewith it since purchase. The first issue was a water leak when it rained. I took it there several times before they were able to discover the issue. The service representative I dealt with was Justin Brown. He absolutely agreed with me that there was a leak and was as determined as I was to find the issue and get it fixed. Turns out it was an issue that all Honda Civic hatchbacks had and Honda came out with a resolution. I had my car back for regular service and did not deal with Justin but another representative and the experience was not the same. I was sorely disappointed and called to speak with the Service Manager about my disappointing experience. The manager said that in the future I could deal directly with Justin Brown. Recently I had an issue with my air conditioning system not blowing really cold air. I called and spoke with Justin about the issue. He arranged an appointment for me to come in when it was convenient for me. Justin had the system checked and it was determined that the ac compressor was the issue. It was a $3,000.00 repair and it was no longer under warranty. Justin told me he would contact Honda about it and see if they would be willing to cover the cost, due to the car being a 2024 model and only having 49k on it. He said "I would expect it to last longer than that." The next day Justin contacted me and said Honda would cover all but $100.00 of the cost. He stated that if they didn't charge me anything, they couldn't give me a warranty. I was pleased with the outcome and Justin's experience and understanding in dealing with this situation. A $100.00 to me for a 3k repair was as though I was paying a deductible on an insurance policy. I also received a 4 year / 48k mile warranty on the new compressor. Unfortunately Justin is only one person and he cannot be everyone's Service Representative, but consider yourself lucky if you do get him as yours. Justin is by far the best employee I have ever dealt with in any department of any car dealership. East Coast Honda is blessed to have him.

This dealership has encouraged me to sell my honda and buy toyota again this time. Second review I…read moream making about poor service and inconsistency here. They really try to add things to repair even when the recent report from them shows there is nothing wrong. When I confront them on this, there is conveniently no real way to figure out which report is correct. At this point, so many issues it seems intentional and I think the BBB needs to look into this dealership. I am selling my car soon and will be going back to Toyota. Also, go online to see potential deals because they will never show you or be aware of them. Tried to charge me 90+$ for an oil change and I said no there is an afternoon special where it's cheaper.

they service my Mini clubman, made modifications , they did a great job very professional, they…read morehave me automatically checking with me if everything is OK vehicle, did a oil change and some more tuning for my excellent service

If you're looking to increase the performance of your vehicle I would highly recommend this shop!…read moreThe mechanic JC that worked on my Corvette was outstanding very knowledgeable and professional! And Daniel the office manager was very helpful.

Had my Audi S5 towed here after it leaked transmission fluid and stopped running. They were…read morehonest friendly knowledgeable professional fast and affordable. I highly recommend them and will be using them for both my Audi's.

Brought our Land Rover here for a coolant leak that no one else could locate, not only did they…read morefirst me in last minute my truck was repaired ( properly this time) and I was informed of everything as it happened. The owner called and kept me updated . He also let me know of an upcoming oil change , he never pressured me to do it just let me know if I wanted to get it done he could do it then or schedule an appointment when it was due. The cost of my repair and full syn oil change was less than the stealership charges for the oil change. We will definitely be back when the truck needs any more work.

We had such an amazing experience with Beach Buick GMC, and we truly can't thank them enough for…read morehelping our family! We worked with Nick Rahner, and he was absolutely incredible from start to finish. We came in with a pretty complicated situation, a camper we wanted to trade, a broken-down truck that had been sitting for months after the engine blew, and a baby arriving in just ONE week. On top of that, my husband is a firefighter, so our schedules have been absolutely crazy. Nick was so patient, understanding, and genuinely worked with us to figure out a solution that made sense for our family. He helped us navigate trading both the camper and the broken-down truck and get into a reliable, working truck that fit within our price range. We never felt pressured, and it really felt like he cared about helping us find something that actually worked for us rather than just making a sale. Evan in finance was also awesome! He worked hard to get everything where we needed it to be financially and made the whole process as smooth as possible. We left feeling so relieved and grateful. With our baby girl arriving any day now, having a reliable second vehicle means so much to our family. And as if the experience couldn't get any better, they even sent us home with a free hat and tumbler! Huge thank you to Nick, Evan, and everyone at Beach Buick GMC for taking such great care of us. We genuinely appreciate everything you did to help our family during such a hectic and important time in our lives. If you're looking for a dealership that will actually work with you and treat you like a person, we highly recommend them!

My husband and I purchased a new vehicle from Buick & GMC, Myrtle Beach. We were very nervous, as…read morethis was our first purchase of a new vehicle together. Mr. Matt and Bryant were beyond amazing and made the entire process so smooth! I would definitely recommend these guys; they will make it all worth it!

Went here on Tuesday July 7th 2026 to stop by and check the place out. Needed this because I had a…read morelittle fender bender and unfortunately got into an accident over the weekend. But I'm here and okay. Also we are from NY, and moved to the area a year ago and haven't used body shops yet. Location is key because this shop is near bjs. Also chose this one because they are in business long, and are certified in all different mechanics. Anyways walked in here with my dad, and both the female and male who was the owner, were very nice and answered my dads questions. The reason why we didn't ultimately bring the car here is because of an insurance issue, as progressive didn't list them after we filed our claim and wanted an estimate which involved a vehicle inspection in which we did for the claim. Despite their website saying that they accept most insurances. But doesn't rule them out completely, maybe well use them for non insurance work if needed or for something else!

I have been a customer of Paramount Auto since moving to Myrtle Beach 3 years ago. From the moment…read moreI arrive, the staff is friendly, professional, and honest about the work that needs to be done. They take the time to explain the repairs and provide a fair estimate. The quality of the work is always outstanding. It's refreshing to find a repair shop that values customer service, integrity, and attention to detail. I highly recommend Paramount Auto to anyone looking for reliable and trustworthy auto repair services. Thank you for always making the entire process stress-free and efficient!

Very knowledgeable and thorough. Checked possible overheating. Have done business here before…read more Excellent.

Will charge $100 for anything, saying a diagnostic needs to be done. Never put towards the…read moreevaluated work they do. I was charged 1 or 2 that I felt were unnecessary. Also, ended up breaking off a piece attached to my hood but wouldn't admit to it. It had a little damage but not enough for that. Friend told me of a problem he had there too. Would not go there.

You want to talk about customer service? This is hands down the best, most efficient service…read moredepartment I've ever dealt with. I want to preface this by saying that I did not buy my bmw from them, so they had nothing to gain from the service I needed (as it was an issue on BMW's end) and still I was treated the same as if I was buying/had bought from them. Bryan and his team were very attentive; made sure to remind me that I still had to get back with them to make a service appt (remember, free of charge), which really stood out to me. They've certainly gained my loyalty and I will certainly be going to them again. Thank you to everyone involved! Simone and Garren, thank you as well.

I purchased a used BMW from them and 2 weeks later it was in the shop for a sound in the right…read morefront end of the vehicle. Of course, they didn't find where the sound was coming from, but they did find that the vehicle had a leaking radiator. So that was fixed but they also found that the weld between the radiator and the bumper was cracked. They said that they would have to replace the part that was welded which was going to cost over $1500. I took it to a welder and had it repaired. They do not have a welded, so they rather replace parts. Which I think is ridiculous! After that being said. After those 2 weeks I had to take the vehicle was back in the shop for another sound on the left side. Which they found and took care of it. It was a small piece of wood stuck in the brake. I left the vehicle there again for another week so they can try to find the same sound that I was previously hearing. They finally found the sound!! The hydraulics shocks needed to be replaced. I would NOT recommend this dealership to purchase a used vehicle from. They do not inspect the vehicles thoroughly before reselling them. As I was told by the sales manager they check to see if the vehicle is safe to drive. They check fluids and change windshield wipers if needed! What a joke!! They don't seem to care if the vehicle isn't sound to resell! I will Never do business with them again! Buyers be a were!!!

The whole sales crew Viktor the manager and Jim Atkins the salesman were great and also the finance…read moreperson Vito...I have to say Nissan outdid itself on the new 2026 Rogue..At 80 yrs old Ive owned many vehicles and this is the sharpest one ive ever owned..The color Dark Armor is gorgeous plus the black grill and tire rims...I would put this against any high end SUV in that class...Except for more extras that I would probably never use this car is exceptional

I Bought a 2026 New Nissan Rogue. This car did not come with a spare tire or donut tire. My 1st…read moreflat tire thwy wanted to charge me nearly double what Walmart charged me to replace a tire. I now 2nd flat tire. Their road side assistance was useless. It just wanted to tow my car to the same dealership. They were paid cash up front for this car. Their cuatomer service is horrible. Thwy don't even give a any free oil changes until you buy 3 of thwm. I should have stuck with Chevrolet. At least they know how to take care of customers. Never Ever Again!!!