Showed up within a half hour. Had my keys out in less than a minute. Very friendly. Carter is a…read moresuper nice man. I will use again if I ever need.

We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!

I called brett late Sunday evening around 8 and he worked with me to pick up the part before the…read moreparts store closed and came to my location in Gatlinburg on the parkway. He was polite, responsive and done his best to get me back on the road (even though I thoroughly explained what part was broken and of no fault to brett received the wrong part). Brett improvised and used what was not the right part to get me back goin. #1 is I made it home some 4hrs away and that's all I could ask of him on such short notice. Try him out seems like a young guy just starting out and trying to do rite and make a living. His price was fair and didnt feel ripped off at all. Even gave him a tip to boot.. lol

On vacation in Gatlinburg, Brett was able to come out on a Sunday night and look at our vehicle…read morethat had a broken shift cable. The next day he was able to complete the repair so we were able to depart for home.

Great service! I've been going to Eagle One for 6 years. Most importantly, they are honest. I…read moredefinitely recommend them.

We were from Ohio when we had car trouble. I called them and they got us in the next morning. The…read morecar couldn't be fixed. They let me leave the car there until I could arrange to get it back to Ohio. They were great to work with. They only charged for the diagnostic testing they did. Everyone was great. Very friendly and to work us in when they were so busy was fantastic. If I ever have car trouble again when in Pigeon Forge this is the place I would go. Honest people. Vera West

Super friendly! Went out of their way to help me out. I would have had to walk a mile in the heat…read moreand back again from my hotel; just to give the key to the tow truck driver. But they offered to swing by my hotel and save me the heat stroke. The driver was great, Darrell, if my memory serves me. I think they've been in business for 40 - 50 years. If you ever have car trouble in Knoxville and need a tow, these guys are the guys to call. They were open on a Sunday & the price to tow was very affordable!

After using Fountain City towing to tow my vehicle they damaged it getting it off the roll back…read more Tore my front-end off and damaged my caliper. Remaining bolts broke. He doesn't understand what would have been different if he would have used a tow truck with dollies under the rear. Tow didn't break my truck. Driving it on 2 loose lug nuts did. Wouldn't have had to drive it if it was upon a tow truck Accepts no liability even though the suv was on his rollback being driven by his employee. Pay the extra 25 dollars and use Clinton Hwy. Should have used dollies and a tow truck. Lesson learned.

I feel confident when I drop my vehicle off at Fred's that the exact work requested is completed to…read moresatisfaction. Furthermore, they are not likely to recommend unnecessary work to drive the final price up, which is a practice that seems all too common place today. Fred's Alignment does more than just alignments; I typically have my Toyota 4 Runner's break pads replaced and oil changed there. The price for these services is extremely price competitive. If you live in the Forth and Gill, Down Town, or East Knoxville areas, you owe it to yourself and your vehicle to take it there for service or repair.

Had tools and air compressor stolen out of work vehicle. Owner wont return calls. Front desk lady…read morevery rude. Had to take van back a 2nd day to get redone, wasn't fixed correctly the forst time. Thieves work there!!! Don't recommend!!!!

I live in Illinois and our daughter attends UTK. She had an encounter with an exploding truck tire…read moreon the interstate which took out her headlight. I called Griffey's and, after a short conversation- knew they were the right shop for the repair. Caring, accommodating reasonably priced, efficient and knowledgeable only scratch the surface of the service provided. Well done sir!

Someone without insurance rear ended me and prior to knowing that, I had the damage quoted about…read morethree times what Griffey's did! I am from out of state and this shop was recommended to me! Easy drop off and pick up, with key slot access! He repaired my tail light as well as popping the dent out of my bumper without having to buy a new one, and you can not tell there was any damage to the car! 5 stars easily!

We were passing thru on the 81 at night and our truck broke down. Pitch black, freezing temps, we…read morepulled to the side of the road. Unable to fix the truck - we called Casper's. A wonderful guy named Dale came to our rescue. He was so helpful, called a local shop (Master Tech Tire & Auto) at 11pm, arranged to drop off the truck and had the mechanic call us to order the part so he could fix it in the morning. Dale dropped us at our hotel and helped carry our luggage in. Wow! Ellis at Master Tech was so helpful, kept in contact with us, picked us up at the hotel and had us back on the road by 11am. Amazing service all around. Can't thank you all enough for the hospitality and wonderful caring service.

Honest and dependable. Got my vehicle in right away. Can't say thank you loud enough!!read more

I have been a loyal Jim Phibbs, now Car Fix, customer for decades. Sometimes changes are just…read morechanges. That is not the case here. I am absolutely pleased feeling more a like a guest enjoying some great coffee in comfortable surroundings while my car is being worked on than a customer now. When my car was presented back to me, it was with the ac at a nice temp and as spotless as when I drove in. You can feel comfortable they mean it when they say their work warrantied. They stand behind it. And that all is appreciated.

My daughter received absolute top notch service from Brian & James. They took care of her air…read moreconditioner repairs at or below the estimated quote and done the same day. Work was spot on! In addition, they patiently walked her through some other maintenance issues that will need attention but were not urgent. She's a local college student and certainly not auto savvy - so to have these folks with such honesty and integrity in our corner for all her automotive needs is peace of mind for both of us. Thank you for talking care of her!