Never ever heard of this shop until today Mr. James Conner Gorman, and yes like what you said in…read moreyour little facebook comment I did spell your name right, this guy proceeds to tell me how he purposely price gouges people if they are "difficult". Making money is one thing but ripping people off just isn't right. Now (in his words not mine) Mr. "lawyer" is done with his rant and I will be proceeding this though State Attorney General's Office. Everyone have a great day, except you Mr. Gorman. Spend your money wisely.

This is how a business should be run! They were courteous and efficient. My car came back looking…read morebrand new, with all the callibrations that are very complex on a recent Subaru, working just as they are supposed to. A special shout out to Haley, who was so helpful and cheerful! Thank you Automan!

A word to the wise. Don't be talked into an after market catalytic converter After two replacements…read moreand $1K the "check engine light" still came on. Josh told me there must be something else wrong with the car and did not offer a refund. The Subaru Dealer verified the problem was the converter and now I will incur an additional cost to get it fixed. Josh's work was fine but he just sold me a substandard part and failed to honor the warranty.

Friendly and informative staff, quick service, and reasonable prices! My 2012 Subaru runs like a…read morenew car again.

Recently had damage to our vehicle and State Farm recommended olde Jonesborough body shop. From…read morethe moment we arrived for the inspection estimate we knew this was the place. Everyone was friendly, helpful and knowledgeable. Now that we picked up our car we are beyond grateful they went above and beyond on our car. Even if it's not an insurance claim I would recommend this place

Great experience at this auto body shop. I had asked an owner of another body shop in the area…read morewhere he would take his car and without hesitation he recommended Olde Jonesborough. Glad he did, the people there were fantastic. The manager Nikki was so pleasant, thorough, helpful, knowledgeable, and rightfully proud of their work. I was also impressed that she applies LEAN process management at her shop and the team's focus on this clearly makes a quality difference. Funny, when I picked up the car i barely recognized it as they had thoroughly cleaned the vehicle--much cleaner than it has been in years! Highly recommend this shop for great service, high quality work, and fair pricing.

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

I basically told them what was wrong with my vehicle and the only thing they did pull the wheels…read moreoff and DIAGNOSE what I told them. I was charged $114 to tell me what I already knew and give me aquote on the repair. I was not told of a 1hour labor charge just to inspect and give me a price. I WILL NEVER bother to darken their door again. What a ripoff!!

I was passing through from out of state a couple of weeks ago and my tire pressure light came on…read more Todd came out and checked all my tires, found they were all low, and made it right. I was back on the road in about five minutes. What a refreshing experience! Thank you Todd and Gray Tire and Automotive. May your kindness come back to you tenfold!

Beat place to get your car worked on. They do it all. It's hard to find honest mechanics that you…read morecan trust. These guys are the real deal. Ask for Tod

Had my S10 there for an alignment and I'm very satisfied with the job they did for me. Had a few of…read morethe shims slip and the camber went out a few weeks later. Ken was more than happy to get my truck back in as soon as possible to realign the front end, didn't charge for the redo. Being a mechanic myself and having had the same thing happen to a customers vehicle Im glad they were able to get it done again very nice people and great service would recommend them to anyone and will take my vehicles there for everything else I can't do...thanks guys

I needed 4 tires for my old Dodge pickup. Brendon found me 10 ply tires at a reasonable price. I…read moredropped off the truck and it was done that day. With the old tires, I could drive 40-45 mph as the steering wheel was shaking so badly. With the new tires I can drive 65 mph no shaking. I like to spend my dollars locally if I can. Good service, good prices. Highly recommended!

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.