Thank johan and han have been really helpful 5 stars give me good service.Definitely good…read moreprice.Hook me up, come see him

Man got the deal of a lifetime with Yohaan, make sure yall ask for him. He will get you right for…read moresure! Good guy, been dealing with him for years. Ready to break these in

Very competent technicans, nice people taking care of the customers. Good product supportread more

As others have mentioned, avoid this place! They don't care about the customer AT ALL…read more I had an older Explorer they worked on.. products were decent but the customer service was horrible and prices exorbitant. I've had several vehicles customized since then, (Lexus, Audi, F-250) and have gladly driven to JC from Kingsport rather than settling for Dashboard.

This was the single most pleasant buying experience I've had in my 68 years. Mike is truly what all…read moreof the previous reviewers have said about him and more. In fact, his 5 star reviews were the reason I chose Sound Connection to upgrade my cars radio. Upon meeting Mike, he presented himself as a very warm and caring business owner. That carried through the entire installation process where Mike thoroughly explained everything in detail. I'm thankful for his attention to detail. He sent photos to my phone showing each component and where he placed them. I can honestly say that the finished installation was as good or better than a factory install. I highly recommend Mike to anyone wanting a highly skilled, extremely professional technician who will treat you with the utmost respect and deliver results that will exceed your expectations. Thank you, Mike.

Absolutely THE most professional automotive audio shop in…read morethe region. I showed up as "That Guy" who had bought audio equipment online. It came without the promised install kit. On my second attempt to make it fit, I humbly looked for help. Mike was too kind. He said many of his customers come via the same route as me. When I got to his shop, I saw his selection of quality equipment, I knew I should have bought my equipment from Mike as well. BEFORE you buy online, go price Mike. The installation looked like factory. A little expensive, but they are real pros.

Although the address is N. Roan, the building is actually behind the other two buildings. It is a…read moredetached shed with a sign on the front, so you can find it, you just have to drive to the rear of the actual address. There are a few parking spaces next to the building and the lot is paved. I walked into the door to the waiting area and waited while the owner finished a phone call. I told him I wanted an estimate on tinting the door windows darker. He said he was rather busy so it would be a couple weeks until he could get to me. I was fine with that so we checked my vehicle. He said I already had the darkest tint allowed on my windows but suggested tinting the windshield would help reduce sunlight into the cabin quite a bit. I was given a decent price and he said the phone call was a cancellation for the next morning so me could squeeze me in if I could get there. I returned the next morning, and he went to work right away. The windshield tinting took only about 30 minutes and looks great. I appreciate the honesty of not selling me something I didn't need, and for making a suggestion that really helped reduce interior heat. I will definitely return for my next tinting needs.

The guy has a sign up for a deal on tint 99$ however I got charged 213$ plus a surprise separate…read moretax charge that was not told to me before hand. The work was good but the deceitful tactic used to get more money out of me, and hold my key until I paid was not a good look for this company. I would not recommend this company.

Very knowledgeable and friendly. Definitely customer focused and answers all questions. Went the…read moreextra mile to ensure my radio was installed correctly

Cameron installed CarPlay on two different vehicles for me. He was easy to deal with. Ordered the…read moreequipment. Scheduled the install. The pricing was fair and the equipment worked excellent. He gave instructions on how to use the car play. I highly recommend Smith Audio!

Had cue screen replaced in my Caddilac XTS did an excellent job very nice guy saved me s lot of…read moremoney. I would recommend to anyone needing repairs on these cues because they are junk straight from the showroom at least they can be repaired rather inexpensivley.

The instrument cluster in my 2015 Ford Escape went out- I called the Ford dealership and they said…read moreit would be $850 total to fix it, plus it would take a while bc they'd have to order the part. Mr. Patton had the part on-hand and it cost me $171, done in 3 hours! He's super nice, efficient, and perfectly priced! Would recommend to EVERYONE!

These guys are awesome. I took an Isuzu Trooper to them and already had the stereo. They just…read moreinstalled it plus a back-up camera. They did a great job, it sounds really good and they gave me a lesson on how to get the best sound out of it. I could not ask for a better experience. These guys know what they are doing. I will go back with any of my auto stereo needs. I drove an hour to get to them and it was definitely worth it.

Scott did a terrific job repairing the factory DVD player in our 2014 Toyota Sienna. It had…read moreswallowed several disks and stopped working. The only solution Toyota provided was a new OEM DVD player for $600+. Scott did it for $220, and it only took him 90 minutes to do the work. This repair was done several summers ago and the player is still working great!

Very helpful and knowledgeable They are efficient, thorough, and great to deal with! I would…read morehighly recommend them

Jason is great! Has always treated me well. Never fails to do the job right the first time.read more

Holy smokes. What a shop. Found these guys after having a bad experience somewhere else installing…read morethe head unit and I'm so glad we did . we had Gosnell install the rest of the system and I'm blown away. Some of the best customer Service I have ever received anywhere. The prices were great and the quality of work on the instal was as good as it gets . We had it installed in my wife's jeep and they took the time to tear the dash apart and mount the amp behind the head-unit so it wouldn't be damaged if we get water in the jeep. He even let me take the box prior to paying so I could rip off the carpet and rubber coat it to match how the floors will be. Seriously couldn't of asked for a better experience. It sounds insane for just one 12" sub. They even mounted a sub control knob in the console. The shops I have used in the past just Velcro it to the dash or something. Super pleased with this install. I will be taking them my truck to do soon. If you are looking for stereo or music equipment this is the place to shop!