My car and I have had a rough year - apparently it thought it was auditioning for a demolition…read morederby. After two minor accidents in less than six months, plus an unrelated power window issue that started before the second accident, I can't say enough good things about James and everyone at Mr. Cool's Collision. From the very first interaction, the whole team made a stressful situation feel manageable. They were warm, responsive, and genuinely easy to work with, and both repairs were finished ahead of schedule. Each time I picked up my car, it looked fantastic - clean, restored, and like nothing had ever happened. What really set them apart, though, was what happened months later. About eight months after my second repair, I was still dealing with the power window problem. Since it had nothing to do with collision work, James could have easily brushed it off and sent me elsewhere. Instead, he took the time to track down the issue and made sure my windows were working again. That kind of follow-through is rare, and it meant a lot. After a bad experience at a chain auto repair shop, this level of honesty, care, and accountability was an enormous relief. If you're a woman who's ever felt dismissed or has been taken advantage of when it comes to repairs, you probably know exactly how much that matters. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Mr. Cool's Collision.

We had a great experience with Mr. Cool's Collision Center after my daughter's first wreck. Peter…read morewas excellent from start to finish. He explained the entire repair process, kept us updated along the way, and when additional parts were needed, he called for our approval before moving forward. Her car was repaired quickly, and we were very pleased with the service. I would definitely use Mr. Cool's again and highly recommend them!

This business is very appropriately named. Mack & his crew done an outstanding detail job on my…read morecar! When I arrived, the owner asked if I had anyone picking me up. When I said I was just going to wait, he expressed concern, because it was going to take about 4 hours to do a complete detail job. He even offered for one of the employees to drop me off somewhere. I chose to wait & was very comfortable doing so. Periodically, Mack would pop in to give me an update on the progress. When my car was finished, the first word I said was "WOW!!! Their attention to detail was astounding! The inside glass was so clean that it almost made me dizzy...kind of like when you get a new pair of glasses. Not only was everyone courteous & professional, but my car hasn't looked this good since the day I bought it. Thank you Mack & crew! You've earned a loyal customer.

Won't be using them again and I would not recommend this service, Ryan did the job, nice kid but…read morevery new and took forever, not his fault but defiantly needs training. Sprayed my tinted windows and the chemical he use damage the film. I asked for detail cleaning on the inside and outside the Jeep and the engine and the car wasn't waxed or shampoo the carpet or seats and the engine wasn't clean. Wherever the system they use is not efficient.

A++++, five stars, AMAZING job. I needed my windshield replaced on my 2018 Tesla 3, they were…read moreamazing, the communication was spot on and I had no worries with them having my car. Everything was on the up and up, not one worry on my end. I received the car back, washed and the windshield replaced and the camera calibrated to factory specs. I hope to never use them again, but if I have to, they will be my first choice for body shop and glass replacement for my Tesla.

Dalton Collision-Powell was an amazing company to work with!! Angela and Jeff kept me updated…read moredaily on my cars progress, which was awesome. Angela was so very kind when I dropped my car off and when I picked it up. Jeff was also great to work with. Also, Amanda, the lady who detailed my car after the repair work was done did an amazing job... the inside of my car has been neglected, and when I picked it up, it was spotless! Thank you to all of you - Angela, Jeff, and Amanda

Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

GNJ did a wonderful job with this wrap! I was very impressed with the quality and workmanshipread more

We stopped in to see them to get a price for striping and putting headlight film on my car. We…read moreshowed them the product prior to buying. About a month later we had the product and brought my car in to have it done. While there I asked what they would recommend to get some stickers off the car handles and they said they would do it. After handing out for hours, it was determined that it was going to take longer than they originally thought so we left the car. During that day there I had asked for an exact amount since they charge a surcharge percentage if you use a card and they refused to give me an amount. When I was told it was done I headed that way to pick it up and then they gave me a total that was twice the amount quoted PLUS they were charging me for removing the stickers AND for washing the car prior to putting the stripes on. When I got there I was shocked. That's actually an understatement. The stripes are taped in some areas, not adhered in others. The headlight film (which I provided enough to do headlights and tail lights) has been over heated and was bubbles. The paint around my windshield was peeling off in chunks. I spoke to who was supposedly the owner and he looked at it and seemed shocked as well. Told me it would get fixed. So I left it again. About two weeks later I had to pick it up because I needed it for a trip to go get my chemo which I get in Florida. It still wasn't fixed. The owner said he wasn't able to get the paint people to fix it during that time. He sat down with my husband and I and said that the windshield would have to be removed to paint it and would I consider having it wrapped instead. He showed me different colors of wrap and even some graphics and said they could do whatever I wanted and to look at examples and get back to him. So we looked at different examples and sent him a bunch of photos to give him examples of what I liked. He pretty much ghosted my husband and I with only an occasional answer. Then all of a sudden he wiped back offering to wrap it at half off. Which was not what was said originally. So at that point I said I wanted my paint fixed and again I was ghosted. Then he comes back with saying that the year and make of my car had issues with the paint around the windshield so they won't do anything at all. So now I'm left with a horrible stripe job, bubbled head lights and peeling paint which I tell everyone where it was done. My car paint was perfect when I dropped it off. It wasn't peeling or bubbles until they steam washed it. I was amazed that this was how this company treated me. It's far from over at this point.

They did a great job on my SUV. $250 for inside and out may be a little pricey, but they will take…read morecare of your car! I highly recommend.

Just got my car fully detailed and waxed and look how shiny my car looks. I will definitely be…read moreback for another detail!!

Service , and the courtesy of the employees , easy to find , they give honest quotes with…read morereasonable prices

Bobby and his team are great as is the outstanding quality of repair. Can't tell there was an…read moreaccident on that side of the car. They are old school in all the best ways. Fix the metal first and then the paint will look amazing. They are also on our car insurance recommended list and will work with you. And they are cheerful, honest folks - thank you Holsomback for having our family's back!

I had forgotten how easy it can be…read more There are lots of smiles around this place from staff and customers as well. Jaguar headliners are notoriously difficult but here the job went in and came out on time, at the quoted price with no drama and excuses. Professional work done with a smile. That is hard to equal. It is appreciated . I highly recommend these fine folk and the work they do.

Great service... Quality work. Second time we use these guys and we are very pleased with the…read moretinting work done on our high-end vehicles. Highly recommend!