I've used Pete's Alignment over the years and I have always been very happy with thier workmanship,…read more pricing and customer service. From brakes to front end alignment and more, these gentlemen have easily earned a top five star rating in everything they do. I very highly recommend them to everyone.

I called AC from Carmichael motor co and he recommended that I go to Pete's for an alignment , I…read morecalled and they had an availability for next day, they said it would be an hour and very accurately was an hour, they also let me pay cash and debit. Very good service and accommodation,

I have been a loyal Jim Phibbs, now Car Fix, customer for decades. Sometimes changes are just…read morechanges. That is not the case here. I am absolutely pleased feeling more a like a guest enjoying some great coffee in comfortable surroundings while my car is being worked on than a customer now. When my car was presented back to me, it was with the ac at a nice temp and as spotless as when I drove in. You can feel comfortable they mean it when they say their work warrantied. They stand behind it. And that all is appreciated.

My daughter received absolute top notch service from Brian & James. They took care of her air…read moreconditioner repairs at or below the estimated quote and done the same day. Work was spot on! In addition, they patiently walked her through some other maintenance issues that will need attention but were not urgent. She's a local college student and certainly not auto savvy - so to have these folks with such honesty and integrity in our corner for all her automotive needs is peace of mind for both of us. Thank you for talking care of her!

I brought my 2010 Honda Civic here in hopes to get it fixed quickly knowing that it was the vacuum…read morehose that needed to be fixed due to a leak. They took my car apart and told me about 4 different things that needed to be fixed that had nothing to do with what is wrong with it. They priced it at $497, and when we told them we didn't have that much to spend because we already knew what was wrong and what it should cost us they told us it would still be 3 hours before our car was ready because they had to "put it back together" and the dude working on it was on a lunch break... so without even getting any service done they took 4 hours and charged us $119 just to tell us what the alleged "problem" was... they have no idea what they are doing and they are very rude and lazy.

Please be aware the previous owners sold out. New owners are a few state chain operation that works…read moreon commission and upselling. Learned the hard way. Had car towed there was told the car ran good was ready for pickup. Tried starting car after paying 800.00, didn't start after they installed a STARTER SOLENOID. Was told the high price was because of disposal fees and labor.Its people like this that ruin the excellent reputation built over years for simple greed. Ask some of the folks in halls.I know I was taken because I have put these car parts on in thirty minutes or less when I was younger and also the mark up on the Solenoid was 110.00 plus disposal fees. When they said you need a STARTER we can analysis it, that's when I had the car towed. This is a older vehicle,which was maintained by the previous owners perfectly. Being a older vehicle you would maybe think it would be easier for them. Also, these are in no way shape or form certified mechanics like the sign still says on the building,in my neighbors opinion. Money goes to quick now. If needed don't go here. It's also under a new name.

I was extremely happy with these guys. I initially had brought my truck in on a Monday for a clutch…read morereplacement on a 2004 Tacoma. I called them on Wednesday for an update and they said they wouldn't be able to get to it until the following Monday because 2 of their mechanics had been out with the flu. The office personnel were apologetic about it. No, problem, these things happen. They said they had already gotten the parts, so I elected to bring it back that following Monday, since I had some things a had to do with my truck over the weekend. I dropped my truck off the following Monday before work and was able to pick it by the end of the week. I can't remember the last time my stick shifted so smoothly, or the pedal felt so easy to depress. Thanks guys!

The BEST experience at an auto repair shop I have ever had, by far. Got done with my car quick, and…read moreexplained what they did and what was wrong in detail AND in detail I could understand. They are the last of the great mom and pop shops out there. Incredible human beings, more than fair pricing. They're not going to try and steal money or make problems that aren't there. Just good, honest people. Will go here for everything I need car related. Would go here for Sunday dinner if they'd let me! Can't sing their praises enough. PS- They are also cat people and have rescued several cats. Incredibly good people deep down to their souls!

I thought M&M was saving me money when they told me I had a year of wear left on my brakes before…read morethey needed replacement. I brought my car in after a year and they told me I now had to replace the pads AND the rotors. Frustrated, I asked how to really know when brakes need replacing before rotors must be replaced. His answer: You can't.

Quick service and very friendly customer service. They are very honest and upfront about what is…read moreneeded for the car and fair prices.

I recently purchased a 2007 Jeep Grand Cherokee and noticed that the service records were all from…read morethe dealership. Not wanting to pay dealership prices, I found these people and took my car in for a minor issue. Also ask them to change the oil and check the fluid levels and basically just check the car over. I was very pleased with the service and the level of expertise. They look my car over gave me a very honest assessment of what was going on and what needed to be addressed both sooner and later. They did a great job of playing out what the vehicle needed in both the short-term and the long term. One thing I appreciate it very much was the fact they did not try and pressure me into any sort of repair at all and we're very honest about what was needed on the vehicle and what needed to be addressed immediately versus what needed to be deferred or could be deferred on down the road. they're waiting area is very very nice with things like water and coffee available free of charge. It's also very bright and nicely decorated. Something I appreciate it because I decided to wait for my vehicle to be serviced on the premises. Staff is really really nice and like I said they're extremely knowledgeable about what's going on and we'll be straight up with you. And for the price, you get excellent service and and honest assessment of what's going on. They are not the cheapest in town, but they're not the most expensive either. I think the value is there and really worth the money. One thing I need to note is that they have a policy of not allowing people to bring their own parts. Some people I noticed in the reviews are upset about this, I for one and not one of them. I understand that they want to know where the parts are source for, if they have a warranty or not, and I'm okay with that. I would highly recommend these people!

These guys are very helpful and transparent. Dealership quality without the price tag.read more

WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!! Went in for a check engine light, was told it would…read morebe about an hour, so I decided to wait. SIX HOURS LATER, yes sitting in their waiting room the whole time, asked if it was ready. The lady said yes, we ran a check engine light test and a smoke test, those both came back clear, So here are the recommendations of what MIGHT get the light to turn off. The grand total of what they think MIGHT be the problem is over $4,000. In the meantime the total for the tests that showed absolutely nothing was over $350. Definitely taking advantage of customers that do not know the reason their light was on. Customer Service never once checked in to let me know the tests were still being performed, never mentioned the smoke test was going to take over 4 hours (which should have only taken less than 2 hours), never once mentioned she was sorry this was taking so long, never once said thank you for your patience. Wow just wow!!

After our last service with them where they changed the oil I experienced a warning light. The…read morelight was actually from another issue not related to their work however I routinely checked the oil as a precaution and found it almost 3 quarts low. I filled the car with oil and waited another 500 miles to see if I had a service issue or a car issue. The oil remained fine. When I went in to talk through my concerns with the owner I never once received an apology. Instead it was a litany of how that couldn't have happened. We'll be using another garage from now on. I understand mistakes happen but when your business model is to refuse responsibility for them it's a disaster waiting to happen.

My friends and I were traveling in this area when her car's check engine light started flashing and…read moreher car started shaking. We went to an AutoZone who recommended them but there were no guarantees it would get done that day since it was a Sunday and they were the only place open. They are located at the end of a neighborhood and were servicing 4-5 customers before us, but they were able to get to it that day. Turns out, it was a rats nest in my friends car and they were chewing on various connectors that were causing misfires. While it was such a random occurrence and a bad situation, this mechanic was very friendly and quoted extremely fair prices to resolve her issues. The prices were much fairer than anything I've seen in my own mechanic, and they work very quickly. They were able to clear out the nest that same day and are just waiting to get some parts when the dealership opens today. Overall, great service!!

I was vacationing in Gatlingburg and Monday April 27,2026 late in the afternoon, I was in the Cove…read moreand my car's engine light came on and my dashboard was showing traction off and reduced power. I made it out of the Cove and stopped in Townsend trying to decide what I needed to do. I finally decided to try to make it back to Gatlingburg which I did. On Tuesday morning I got up and drove to Pigeon Forge and had a diagnostic done at O'Reilly which showed it was Coil F which means Coil 6. I then decided to get a second reading so went to Auto Zone and they got the same reading. A guy there then recommended and gave me a card for Carr's. In the mean time I had called my local mechanic from 3 hrs away and sent him the readings from both places which was identical. It said it sounded like he was probably mis firing which the guy at Auto Zone had also said. He advised me to try to get it fixed even though he was worried that some one would take advantage of me since I was a woman alone and from out of town. I called Carr's to see if they couldn't could help me. They said yes, but they probably wouldn't be able to get it done That afternoon, it would probably be the next day. I took my car there arriving approx 2:00 pm April 28th. I was astounded by one of the wrecker guy that was at the front was mouthing about how sorry one of their competitor wreckers were and how slow they were. I didn't like that. It was so unprofessional. The girl at the front desk took my info and even took us to get a rental car. She was very nice. After getting the rental we headed for the mountains thinking it would be the next day before we head from them. We were at this point without phone service. When we got phone service it was 5:05pm and I saw we had received a voice mail at 3:11 pm that the car was ready. I was shocked. Needless to say they were closed until 8:00 am the next Morning April 28th. At 8:05 I called to make sure the car was ready and it was. I went to pick it up and even though I was shocked at the high cost I paid and we left. We trustingly thought everything would be fine. We went towards the mountains again and drove only 20 to 25 miles and the same diagnostics appeared again. I was so frustrated and got to thinking that wait a minute!! They charged me for three hours labor and it was only an hour and 15 minute between the time is left my car and the time they called me back. There was no way they worked on it 3 hours. Plus they had charged me $130 for a a coil that cost $109. I called to tell them my car was not fixed and it had the same diagnostic they claimed to have fixed. That they had stolen from me once but they would not get another chance to. They made no comment. My ticket they gave me showed they had put a number 6 coil on. I just took it easy and made it back home to my mechanic. He checked everything out and They had not put a #6 coil on. They had moved the #2 and put a Coil on the #4. He said what they did could have been done in 5 minutes. Why the even messed with the #2 & #4 we do not know. Please don't trust you vehicle or money to these crooks. They are unreliable. My car is now fixed correctly and running perfect at a cost of little more than a $100.