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    AutoTrek

    3.7 (3 reviews)
    Open 9:00 am - 5:00 pm

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    8 years ago

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    8 years ago

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    7 years ago

    HORRIBLE PLACE! Very unprofessional, rude and no one knows what's going on with anything. You'll get a run around from everyone.

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    Audi Flatirons

    Audi Flatirons

    3.0
    (132 reviews)

    I recently got a 2022 RSQ8 that was delivered from an out of state dealer and I wasn't able to…read morefully inspect the car before I bought it. Only 17k miles but needed a decent amount of work. I brought it in and they took Care of every problem I addressed plus multiple others i wasnt aware of. Mostly minor work like rattles and wipers, some major like the water pump vac line and 3 oil leaks. They went above and beyond for me they treated me as if I purchased the car from them. I didn't spend a dollar for over 8k worth of work and my car feels brand new. I 100% trust them with my car and I don't say that often.

    Audi Flatirons is a poorly-run and deceptive dealership with dishonest and manipulative staff in…read moreall business divisions. We had not leased a vehicle before so we did not fully understand the leasing process/lifecycle. When we sat down with the finance manager in 2023 to sign lease documents, she tricked us into getting the least amount of contract miles, despite my request for 15,000/year. She promised us that it would cost us less to have 7,500/year and when we return the vehicle, Audi Flatirons would wipe all excess mileage at no cost if we bought another Audi. I was really nervous about that option because I knew we would go over the limit, but she assured me that the overage would be wiped at no cost. We have purchased or leased 3 Audis so planned to get another after the lease. Of course we went over mileage (just as I had told her we would and why I wanted 15,000 mi/year) and Audi flatirons refused to wipe the mileage overage. They claimed the finance manager lied to us in 2023 and they refused to take accountability for their staff and honor the promised (deception) made. They did, however, tell us that we could purchase the overage at $0.20/mile instead of the standard $0.25. The different finance person AND sales rep told us that in April, 2026 and we have it in text and writing from them. When it came time to return the lease, we felt so disrespected, deceived, and scammed that we refused to get another car from Audi Flatirons. At which point, they told us we could not purchase miles at the discounted $0.20/mi...despite showing the Sales Manager, Amanda Montes the documented proof that we were AGAIN lied to by her staff. She refused and said they could not/would not honor that promise (lie) as that wasn't policy and was completely "out of their hands". I called Audi Financial and they IMMEDIATELY offered me the $0.20/mi price without issue and I paid it on the spot. They said that the Audi Manager, Amanda Montes and her staff were being dishonest to us. We HIGHLY discourage anyone from buying or leasing from Audi Flatirons. This dealership is a scam, full of staff that lie and trick their customers in order to make more money. We have had great experiences with other Audi dealerships in CO, so I encourage you to take your hard earned money to one of them instead.

    O’Meara Volkswagen

    O’Meara Volkswagen

    1.7
    (168 reviews)

    My VW broke down leaving DIA, I'm hours away from home. This was the closest VW dealer to tow to…read more David M. in service was a savior! He stayed there late for me and ensured I was able to get a loaner car to get me home safe. He followed up the next day to keep me informed of the repair schedule. Although it is a VW issue, not an O'Meara issue, David took ownership of the situation and went above and beyond to help me out.

    After bringing my vehicle in for service, it was returned to me with an active oil leak that had…read morenot been disclosed, or addressed prior to release. After leaving the dealership, I discovered a video from the service tech saying that I have a pretty big oil leak--an issue that should have been caught and communicated while the vehicle was still in your possession, especially given that I was there specifically for an oil change. When I reached out regarding this, following the video I was sent, I received the following response from Service Advisor Issac explaining: "We use 2 systems here, 1 to check in cars and invoice repairs and the other to track cars throughout the shop and send recommendations for repairs. When the estimate came to me all it had was the pollen filter on it which I forwarded to you. Then Tim got involved and we closed out the repair, and you paid for the oil change and left. The tech forgot to send an additional recommendation for the oil leak diagnosis, and I didn't see it until you mentioned it and I reviewed the video." This clearly confirms that the oil leak was identified (or should have been identified) during service but was not properly communicated or acted on before the vehicle was returned to me. It is unacceptable that a vehicle would be released in this condition due to an internal process failure or oversight. Releasing a vehicle with an active oil leak raises serious safety and mechanical concerns. Oil leaks can lead to engine damage, reduced lubrication, and potential failure if not addressed. Had something occurred as a result of this negligence, I would like to understand who would have been held responsible. My vehicle was returned to me in a compromised condition without my knowledge, which is both unsafe and unacceptable. I also want to emphasize my long-standing relationship with O'Meara. I have personally purchased two vehicles from your dealership and have consistently chosen O'Meara for service because of the positive experiences I've had in the past. Additionally, I was a friend of Steve Stern (now at Emich), which further influenced my decision to continue doing business with your organization. Over the years, I have referred countless friends, family members, and colleagues to O'Meara with confidence. Because of this history, this situation is especially disappointing. The handling of my vehicle, combined with the lack of accountability, has completely eroded my trust. As it stands, I will no longer be purchasing future vehicles from O'Meara, nor will I be returning for any service. I will also no longer feel comfortable recommending your dealership to others. This could have been handled very differently, and it's unfortunate that it has resulted in the loss of a loyal customer and the referrals that came with it.

    AutoTrek - car_dealers - Updated August 2026

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