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    Lafayette, CO

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    AutoTrek

    3.7 (3 reviews)
    Closed • 9:00 am - 6:00 pm

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    8 years ago

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    8 years ago

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    7 years ago

    HORRIBLE PLACE! Very unprofessional, rude and no one knows what's going on with anything. You'll get a run around from everyone.

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    Audi Flatirons - Audi Flatiron photo gallery

    Audi Flatirons

    (132 reviews)

    I recently got a 2022 RSQ8 that was delivered from an out of state dealer and I wasn't able to…read morefully inspect the car before I bought it. Only 17k miles but needed a decent amount of work. I brought it in and they took Care of every problem I addressed plus multiple others i wasnt aware of. Mostly minor work like rattles and wipers, some major like the water pump vac line and 3 oil leaks. They went above and beyond for me they treated me as if I purchased the car from them. I didn't spend a dollar for over 8k worth of work and my car feels brand new. I 100% trust them with my car and I don't say that often.

    Audi Flatirons is a poorly-run and deceptive dealership with dishonest and manipulative staff in…read moreall business divisions. We had not leased a vehicle before so we did not fully understand the leasing process/lifecycle. When we sat down with the finance manager in 2023 to sign lease documents, she tricked us into getting the least amount of contract miles, despite my request for 15,000/year. She promised us that it would cost us less to have 7,500/year and when we return the vehicle, Audi Flatirons would wipe all excess mileage at no cost if we bought another Audi. I was really nervous about that option because I knew we would go over the limit, but she assured me that the overage would be wiped at no cost. We have purchased or leased 3 Audis so planned to get another after the lease. Of course we went over mileage (just as I had told her we would and why I wanted 15,000 mi/year) and Audi flatirons refused to wipe the mileage overage. They claimed the finance manager lied to us in 2023 and they refused to take accountability for their staff and honor the promised (deception) made. They did, however, tell us that we could purchase the overage at $0.20/mile instead of the standard $0.25. The different finance person AND sales rep told us that in April, 2026 and we have it in text and writing from them. When it came time to return the lease, we felt so disrespected, deceived, and scammed that we refused to get another car from Audi Flatirons. At which point, they told us we could not purchase miles at the discounted $0.20/mi...despite showing the Sales Manager, Amanda Montes the documented proof that we were AGAIN lied to by her staff. She refused and said they could not/would not honor that promise (lie) as that wasn't policy and was completely "out of their hands". I called Audi Financial and they IMMEDIATELY offered me the $0.20/mi price without issue and I paid it on the spot. They said that the Audi Manager, Amanda Montes and her staff were being dishonest to us. We HIGHLY discourage anyone from buying or leasing from Audi Flatirons. This dealership is a scam, full of staff that lie and trick their customers in order to make more money. We have had great experiences with other Audi dealerships in CO, so I encourage you to take your hard earned money to one of them instead.

    Sill-TerHar Motors

    Sill-TerHar Motors

    (236 reviews)

    This shop is wonderful!! I had my car at an Aamco previously because my warranty company said they…read morewere a preferred vendor, after having my car for 7 days Aamco had done nothing and just fed me a bunch of lies so I took it to Sill-Terhar in broomfield. They were great at communicating, honest, explained each step and provided me with a loaner car. They will have my car in total for 5 days, but it took them much less time to fix it than the other company took to even look at it. Sill-Terhar is a little more pricey but in the end you get what you pay for! HIGHLY RECOMMEND Sill-TerHar!!

    Don't buy from this dealership…read more On November 24, a friend referred me here, so I drove 100 miles south to check out a vehicle. I met with Colin, who was nice and pleasant, and after test-driving a few cars, I ended up purchasing a 2022 Lincoln. The very next morning, when I went to leave, my driver's seat was completely disconnected from the base frame. I immediately sent a picture to Colin, who told me they would take care of it. The next day he said his manager would "make this right." Two days later, I finally heard from Colin's manager, Kelly, who also promised he'd talk to the DP and get this resolved. And then--nothing. Colin and Kelly both ghosted me, and as of Dec 8 I'm still stuck with a broken seat in a vehicle I just bought. I've been in the car business for 12 years, and I have never seen service like this. I've never purchased a defective vehicle and then been ignored by both the salesman and the manager. I will never return to this dealership again, and I strongly recommend others stay far away.

    CarMax

    CarMax

    (158 reviews)

    We purchased a vehicle from CarMax and our salesman was awesome…read more The integrity of the service department is where we had issues. We ran into a TPS issue the day after we took the car home. We took it back a couple occasions. It would be reset for a day or 2 and we would wait to get scheduled again for the problem. Eventually, we were told that they couldn't get it fixed and we needed to take the Car to Volkswagen for the repair. We were told we needed to pay for this out of pocket. Needless to say we never took it due to the time it takes and being without a vehicle. A year has gone by and come to find out there isn't even sensors in the tires. When purchasing your vehicle make sure that service area does what is promised. How they could not have known there wasn't sensors is beyond me and frustrating to say the least.

    I told Debbie that this experience has made me not want to use Carmax in the future and that it has…read moreactually made me regret buying this car. I have bought several cars from Marla's and it's has never been easy but never this difficult. Maybe if I would've found a car with less issues I wouldn't have had to go through the system. I also told her that my experience with Carmax cars is that you buy them and then it's like an Easter egg hunt to find out what's wrong with them before the customer has to actually pay to fix what's wrong with it. In my mind they should be fixing it before they're selling it. I've also was told several times at serval points that a manager was supposed to call me. I did have one call me yesterday from "no caller ID", I did answer, but he did not answer back. So then he ended the call on me. Then he never tried to reach out to me again. Anytime a manager has supposed to have called me, they do not. They waited till the very last minute to tell me that my car was not gonna be finished for the day and that they could not get me a loaner car. Mind you I've had this appointment scheduled for them to have the services completed on my car for a while and they've had my car from 8 AM to 5 PM.

    S&R Powerstroke

    S&R Powerstroke

    (10 reviews)

    I can't begin to say how wonderful Sonny and the team have been. About four years ago, I acquired a…read morelemon 2012 F250 XL 6.7 Diesel that has had a check engine light on for practically my entire ownership of the vehicle. Despite recurring and constant issues, Sonny has always been overwhelmingly kind, worked with me on setting realistic expectations, to being overwhelmingly flexible in working with my tight schedule. Sonny has been our go-to mechanic in my family for four years now, and we've never had a vehicle break down or have serious issues. I have a 25 year old F-150 that S&R has kept on the road and runs like a new truck. Beyond just being amazing, kind, and hard-working mechanics, they have gone above and beyond in making all kinds of suggestions in educating me on my vehicles and how to keep them on the road. This isn't some dealership that will leave your car sitting in the lot for 2 weeks while parts come in. These are guys that truly care about this being as painless as a process as possible. Give them a call and they will fit you in, and many times, you'll have your vehicle back same-day if not in just a few days. My trucks mean a lot to me, and I truly mean it when I say I wouldn't trust anyone else in the world as much as the good folks from S&R to take care of them. Thank you all, I hope more people have the chance to find you guys so they don't have to keep dealing with the hassle of dealerships and get to do business with real people. I wish I could do more for all of the good you've done, but starting with a review might be the best first step. Thank you Sonny! Thank you to the S&R Powerstroke Team!

    Hands down best Diesel mechanics out there! Seriously had the best experience with this mechanic…read moreat the fairest price. I have an F250 6.0 Powerstroke. It is very apparent that this shop is an expert with these trucks. Sonny went way above and beyond for me and had this truck doing it's work in two and a half hours. I am no doubt a permanent customer!!

    AutoTrek - car_dealers - Updated October 2026

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