I recently got a 2022 RSQ8 that was delivered from an out of state dealer and I wasn't able to…read morefully inspect the car before I bought it. Only 17k miles but needed a decent amount of work. I brought it in and they took Care of every problem I addressed plus multiple others i wasnt aware of. Mostly minor work like rattles and wipers, some major like the water pump vac line and 3 oil leaks. They went above and beyond for me they treated me as if I purchased the car from them. I didn't spend a dollar for over 8k worth of work and my car feels brand new. I 100% trust them with my car and I don't say that often.

tried to charge me $450 to change my back tail light(burnt bulb) I took it to louisville tire and…read morethey did it for $75....

We came back from West Virginia to buy a second car from Mark McCoy. Ask for him by name. He is a…read moredelight to work with. He is professional , knowledgeable and made our car buying experience enjoyable and pleasant.

I recently bought a car here, about a month ago. 1. I had an…read moreappointment with my salesman to go in and look at and test drive the car I wanted to buy . my appointment was verified through there system. so I go and he had the day off. weird right? but all in all not a big deal. 2. I bought a 2020 Altima and after a week or two the whole front bumper cover was coming off . now in fairness some bolts could've vibrated off leaving only plastic clips holding it on and a speed bump or maybe a pothole or even dip while I was driving might have broken some clips. Now enterprise brags about their inspections on their vehicles. I feel that this should have been discovered during an inspection. this was serious and could've been worse , I went and bought the bolts and clips and re-attached the plastic bumper cover. I figured that some of this could've been partly to circumstances that they couldn't control. 3. I started having problems with the battery don't forget that I've only had this car for a couple weeks. after several days of emailing my salesperson he got back to me and offered to get me a new battery from Firestone, also important to know I've now started missing work because the 2020 Nissan I just bought won't start. So I take the battery out and go to Firestone . I was told all I needed was the vin and the battery of course that wasn't the case. come to find out I need someone else who has a credit card and I'm told that he is always super busy and that it could take 4 to 6 hours before a return call. yes I know my emergency isn't necessarily yours I get it but I tell you I never once have felt like this was any kind of a partnership, the whole experience with enterprise made me feel like I should be honored by their willingness to sell lowly me their car. none of these things alone would have prompted me to warn you about this kinda crappy experience. maybe not even all of them together. What I do take exception to is the slow and unconcerned responses to my emails for help with these issues and the missing of work . a few asides. I email because I'm a bit hard of hearing. Also they give a 1 year 12 thousand mile warranty and I bought a 48 thousand mile warranty, and I know batteries are a wear item.

I've been coming here for a decade...and bought most of my Land Rovers here. Always great service…read moreduring sales and service. They have a great waiting area with refreshments, strong WiFi and comfortable seating. Not much else to say except that is a great dealership overall. They have also increased their inventory with new ownership.

bait and switch dealer!…read more made me drive 40 minutes just to be told they couldn't do the deal! stay away!

Don't buy from this dealership…read more On November 24, a friend referred me here, so I drove 100 miles south to check out a vehicle. I met with Colin, who was nice and pleasant, and after test-driving a few cars, I ended up purchasing a 2022 Lincoln. The very next morning, when I went to leave, my driver's seat was completely disconnected from the base frame. I immediately sent a picture to Colin, who told me they would take care of it. The next day he said his manager would "make this right." Two days later, I finally heard from Colin's manager, Kelly, who also promised he'd talk to the DP and get this resolved. And then--nothing. Colin and Kelly both ghosted me, and as of Dec 8 I'm still stuck with a broken seat in a vehicle I just bought. I've been in the car business for 12 years, and I have never seen service like this. I've never purchased a defective vehicle and then been ignored by both the salesman and the manager. I will never return to this dealership again, and I strongly recommend others stay far away.

Extremely Disappointed - Buyers Beware…read more We purchased a 2025 Lincoln Navigator Black Label from Sill-TerHar in Broomfield, CO, and the experience was nothing short of DISAPPOINTING. The vehicle was delivered with TWO large black scratches on the rear tailgate!! Damages the dealership was fully aware of before the sale and mentioned they noticed them. Instead of taking responsibility and ensuring the vehicle matched "brand-new" condition, they refused to cover the cost of the paint repair!!!!!!!! Our salesman, Kyle, only added to the frustration. His communication was POOR, updates were INCONSISTENT, and we felt our concerns were brushed aside rather than addressed. For a luxury purchase of this magnitude, we expected transparency, professionalism, and follow-through. We got NONE of those things. In the end, we had to have a problem fixed that NEVER should have been ours to deal with. This is not the level of service or integrity a luxury dealership should provide. I would STRONGLY caution anyone considering buying from Sill-TerHar!! Look elsewhere for a dealership that stands behind their vehicles and treats customers with respect.

We purchased a vehicle from CarMax and our salesman was awesome…read more The integrity of the service department is where we had issues. We ran into a TPS issue the day after we took the car home. We took it back a couple occasions. It would be reset for a day or 2 and we would wait to get scheduled again for the problem. Eventually, we were told that they couldn't get it fixed and we needed to take the Car to Volkswagen for the repair. We were told we needed to pay for this out of pocket. Needless to say we never took it due to the time it takes and being without a vehicle. A year has gone by and come to find out there isn't even sensors in the tires. When purchasing your vehicle make sure that service area does what is promised. How they could not have known there wasn't sensors is beyond me and frustrating to say the least.

THANKS FOR ROBBING ME CARMAX. I would leave no stars if I could. I went in there almost in tears…read morebecause my engine blew and I had to pay 4 grand to fix it even though it was covered under my "maxcare" warranty. Nobody even let me finish speaking. The old lady (I believe her name is Donna) in the service department was the most rude out of anyone. I absolutely regret buying my car here and would never recommend this terrible place to anyone. They could improve by NOT being a separate entity from their warranties that THEY SELL and by not hiring rude impatient people in customer service roles. THANKS FOR ROBBING ME CARMAX.

Hands down best Diesel mechanics out there! Seriously had the best experience with this mechanic…read moreat the fairest price. I have an F250 6.0 Powerstroke. It is very apparent that this shop is an expert with these trucks. Sonny went way above and beyond for me and had this truck doing it's work in two and a half hours. I am no doubt a permanent customer!!

Top-notch, professional service. Sonny and his crew took great care of me and my diesel 2013 F250…read moreon two separate occasions. Throughout both jobs, I was constantly apprised of the progress; the work was completed promptly and with quality assurance. I won't go anywhere else next time I have an issue with my Ford. I highly recommend S&R Powerstroke!

Got my first car from here in June 2025 and I got a nearly brand new vehicle with a warranty that…read moregets me where I need to go with confidence, Being a new owner of a vehicle is nerve wracking and these guys set me up for success thanks to everyone here and Isaiah sales man

Despite committing with a deposit and scheduling an appointment to finalize the sale the next day,…read moreEchoPark cancelled the sale and sold to another customer even though customer put down a deposit after I did. New to these type of autopark dealerships and poor first experience.