10/10 - Everything about this experience was great! Would absolutely recommend! Everyone was so…read morekind, and helpful and didn't give me any BS. It was the best experience buying a car.

Hands down, without a doubt, the best car buying experience ever! Just found my elderly mom the…read moreperfect car for her. Dani and the entire office went above and beyond to make the experience extremely easy. Highly recommend & Dani, thank you from the bottom of our hearts. You were an angel!

I would like to start by saying I know bringing my vehicle to Audi is a luxury experience and I…read morehave always been happy to pay for that. I have bought my last two Audis at this location and always brought my cars here for service over the last 8 years I have been affiliated. As of yesterday I no longer believe the cost is worth the experience. I have always valued the availability of the loaner vehicles making it possible for me to complete errands and everyday tasks while my car is getting work done and have enjoyed my experiences with my last two service agents Blayne and Michelle. I appreciate the value in getting my work done all under the same roof having all my records saved in the same place for ease on myself and the service agents so that things may be done adequately and proficiently. My last service agent, Michelle has since moved away so I was assigned to a new one, Robert Shipley. I have worked the last 11 years in customer service and marketing in the area which has always made it easier for me to bring my car here as it was close and Audi Flatirons has always aligned with my values. Today I brought my car in for an oil change and immediately was told by the service agent that I would need an 80k service and spark plugs replacement - a service that I have had previously done not even a full year ago. Even having explained this he did not believe me until looking at my file, why this was not done previous to my arrival I would like to know. He continued to talk down to me without knowing my background or my knowledge of my own vehicle (maybe perhaps because I am a female in my late 20s who couldn't possibly know anything about cars???) before leaving I approved work to be done for oil change and brake fluid (that I was told I needed before anyone had even looked at my vehicle mind you) both of which I know I can get done anywhere else and at a lower cost but again I have always had excellent experiences previously. I feel it is also important to disclose that I am supposed to have "Audi Care" which I'm told is supposed to save me money on regular routine maintenance yet I have yet to see that happen or perhaps they have not done their due diligence in checking those things beforehand. Several hours later a receive a phone call from Rob telling me I have decisions to make for my car. He tells me I need new tires and new brake pads quoting me 3500$ for all the work listed above. I then tell him I will need to call him back and he tells me he needs to know now or they will skip my vehicle. Red flag number 2 now for those counting. When he calls back because he apparently could not wait for me to do so I tell him I am still going with the original approved work and nothing more. He then proceeds to try and scare me into getting the work done stating safety and that he is giving me a better deal than I can get elsewhere so so much for making a decision on my own vehicle right? I am now scheduled taking my Q3 to have the additional work done for under half the cost within the next couple days and if I had known how this experience would go I would have done it all elsewhere from the start. I have also since learned I just need to have my rear pads and rotors replaced and a tire rotation will be fine for now but will need a set of new ones within the next couple months. So while he may have some things right it is not nearly as dire as he had made it seem. If anyone does end up reading this and made it this far I recommend "All Audi and VW" as an alternative place to get your work done. Years ago I had brought my first 2003 Audi A4 here previous to buying my newer ones (2016 A3 & 2020 Q3) from Flatirons's and that car had lived to run over 250k miles. It may not have all the same luxuries that Flatirons's offers but it is family owned and operated by kind people who have a love and understanding of Audi and Volkswagen vehicles and offer reasonable prices. I also would recommend "Apikol Performance Automotive" Troy has extensive knowledge on vehicles and takes specific interest in Audi. I have also included a photo of my dash from my 2003 Audi A4 to further show my care and value of Audi vehicles

AVOID THIS DEALERSHIP FOR OUT OF STATE PURCHASES…read more I bought a used car PAID for a registration service for NY State sent all documents, Insurance card etc. Now they tell me I must finish at DMV office. What did I pay for ?!? I have purchased other cars out of state and never had to go to DMV. Title & Registration always came in mail. Very disapointed

We came back from West Virginia to buy a second car from Mark McCoy. Ask for him by name. He is a…read moredelight to work with. He is professional , knowledgeable and made our car buying experience enjoyable and pleasant.

I recently bought a car here, about a month ago. 1. I had an…read moreappointment with my salesman to go in and look at and test drive the car I wanted to buy . my appointment was verified through there system. so I go and he had the day off. weird right? but all in all not a big deal. 2. I bought a 2020 Altima and after a week or two the whole front bumper cover was coming off . now in fairness some bolts could've vibrated off leaving only plastic clips holding it on and a speed bump or maybe a pothole or even dip while I was driving might have broken some clips. Now enterprise brags about their inspections on their vehicles. I feel that this should have been discovered during an inspection. this was serious and could've been worse , I went and bought the bolts and clips and re-attached the plastic bumper cover. I figured that some of this could've been partly to circumstances that they couldn't control. 3. I started having problems with the battery don't forget that I've only had this car for a couple weeks. after several days of emailing my salesperson he got back to me and offered to get me a new battery from Firestone, also important to know I've now started missing work because the 2020 Nissan I just bought won't start. So I take the battery out and go to Firestone . I was told all I needed was the vin and the battery of course that wasn't the case. come to find out I need someone else who has a credit card and I'm told that he is always super busy and that it could take 4 to 6 hours before a return call. yes I know my emergency isn't necessarily yours I get it but I tell you I never once have felt like this was any kind of a partnership, the whole experience with enterprise made me feel like I should be honored by their willingness to sell lowly me their car. none of these things alone would have prompted me to warn you about this kinda crappy experience. maybe not even all of them together. What I do take exception to is the slow and unconcerned responses to my emails for help with these issues and the missing of work . a few asides. I email because I'm a bit hard of hearing. Also they give a 1 year 12 thousand mile warranty and I bought a 48 thousand mile warranty, and I know batteries are a wear item.

I've been coming here for a decade...and bought most of my Land Rovers here. Always great service…read moreduring sales and service. They have a great waiting area with refreshments, strong WiFi and comfortable seating. Not much else to say except that is a great dealership overall. They have also increased their inventory with new ownership.

No stars are too many. My 2017 Discovery arrived at the dealership on 02/24/2026 for a coolant…read moreleak. This review is being written on 5/13/2026. The car is still at the dealership. The most difficult part of dealing with this group is their automated system. They tell you they will call or text back. It does not happen. They say they are attempting to reach someone in service, every time they respond with, "nobody is answering". We live in Wyoming and chose to use the dealership based on the belief that dealership will do what is right for the customer. We chose a Land Rover based on the belief, the luxury brand will treat their customer right. Don't believe that. What was to be a simple fix that should have been covered by the extended warranty has turned into an absolute nightmare. We can't reach anyone and there are no answers from the dealership. My wife stopped in (212 miles away) in order to demand answers. She was told they did not know anything about what was going on with the vehicle. they stated the individual dealing with the vehicle was no longer under the employment of the dealership and they would have to research the situation. She finally got. in contact with the service department which told her there is no record of contacting the warranty company. There is also an outstanding bill for work performed. $8000...Do not do any business with this dealership. They are not quality representatives of the Land Rover Brand. Additional edit. I received a text from the dealership ( stating the vehicle will be ready for pick up and repaired. 05/18 I receive a text that there is an additional $3500 of repairs needed to make the vehicle ready for the trip home. A new radiator. Carlos Navarro states, "you know I am the one trying to fix the issue Ryan and your warranty company created, right?" At what point is it ok to push blame on the customer? I can understand this from a small dealership that sells used cars, they just don't care. This is a Land Rover dealership. There is no concern for the customer. There has not been any attempt to make their mistake, mismanagement or disregard for the customer right. Flatirons Land Rover does not care about their service or their customers. Avoid at all cost!

Don't buy from this dealership…read more On November 24, a friend referred me here, so I drove 100 miles south to check out a vehicle. I met with Colin, who was nice and pleasant, and after test-driving a few cars, I ended up purchasing a 2022 Lincoln. The very next morning, when I went to leave, my driver's seat was completely disconnected from the base frame. I immediately sent a picture to Colin, who told me they would take care of it. The next day he said his manager would "make this right." Two days later, I finally heard from Colin's manager, Kelly, who also promised he'd talk to the DP and get this resolved. And then--nothing. Colin and Kelly both ghosted me, and as of Dec 8 I'm still stuck with a broken seat in a vehicle I just bought. I've been in the car business for 12 years, and I have never seen service like this. I've never purchased a defective vehicle and then been ignored by both the salesman and the manager. I will never return to this dealership again, and I strongly recommend others stay far away.

I brought my vehicle to Sil-Terhar Ford in Broomfield for routine tire service, and unfortunately…read morethe experience has been extremely disappointing. When the vehicle was returned to me, I noticed fresh scratch damage on all four wheels. The marks were identical in pattern and clearly consistent with damage from a tire-mounting machine and wheels being slid or stacked against each other. These scratches were absolutely not present before service. To make matters worse, two TPMS sensors failed immediately after the service. Sil-Terhar replaced both without hesitation--which strongly suggests they were damaged during the tire installation. Despite the obvious correlation between the service performed, the matching scratch patterns, and the immediate TPMS failures, the dealership has refused to take responsibility for the wheel damage beyond applying two small spots of touch-up paint to one rim. No further repair was offered, even though the damage is present on all four wheels. I've attempted to resolve this professionally through the service department, but I've been met with denial rather than accountability. I take very good care of my vehicle, and it's frustrating to have it returned with damage that occurred during a simple service appointment. I hope management will reconsider and do the right thing--repair the wheels properly and ensure this doesn't happen to other customers.

Unfortunately, the worst car shopping experience I have ever had due to customer service. To make a…read morelong & drawn out story short, I've bullet pointed the prominent contributions to my experience: Ordered a Mazda CX-30 to be shipped from Texas. January 15: Spoke with German, who said the vehicle was flagged for repair before shipping (later stated it was a title transfer issue). January 16: Informed reservation would expire the next day; told to schedule an appointment immediately. January 17: Asked about "express pick-up" before seeing or test driving the vehicle (declined). Met Aaron, who became primary salesperson. Test drove vehicle; decided to return Monday to finalize decision. Had to reschedule Monday appointment; Aaron said Saturday would be fine. January 20: Received message that vehicle hold was at 6 of 7 days and an appointment must be scheduled immediately to avoid losing reservation. Scheduled Saturday, 1/24/26 at 3 PM; received confirmation text. January 21 (6:29 PM): Cristiona (Sales Manager) stated appointment was scheduled in error and vehicle would be released unless customer came in that evening. Expressed frustration about lack of clarity regarding 7-day hold policy. Felt pressured to provide documentation to create buyer's order before second appointment. Declined to move forward without planned visit. Saturday Appointment: Noticed full tank showing only "170 miles until empty." Low key fob battery warning. Requested battery replacement and service check for gas gauge. Aaron agreed to replace batteries. Aaron and Cristiona refused service check on gas gauge; stated vehicle would self-adjust and referenced 10-day return policy. Felt pressured to complete purchase. Asked to leave vehicle on lot until partner could pick it up; felt unheard as Cristiona repeatedly focused on reservation expiring. Aaron commented, "I could never do her job," after interaction. Waited for finance processing while Aaron assisted other customers. Completed purchase; vehicle left on lot for later pickup. Vehicle Pickup: Full tank now read "160 miles until empty." Approximately 9 miles into drive home, "Engine Oil Level Low" warning appeared. Researched warning; advised to stop vehicle immediately due to potential low oil pressure. Upon parking at home: oil warning, tire pressure light, and low key fob battery warning all active. Contacted Dean (Sales Manager). Arranged for vehicle to be towed next morning. Service findings: Oil filter and drain plug seal leaking (required replacement). Battery disconnected and instrument cluster reset to correct gas gauge. All tires underinflated. Key fob batteries needed replacement. Frustrated because gas gauge and key battery issues were raised before purchase but not addressed. Requested dealership keep vehicle; planned to return it within return window. Attempted to contact Aaron regarding title assistance; message left on read. January 31: Called twice requesting Aaron; told messages would be relayed. No return call that evening or following business day. February 2: Returned to dealership to complete return agreement. Assisted by Casey. Casey acknowledged experience was not typical but stated he may have responded similarly regarding gas gauge concern. Aaron approached, asked what was wrong. Expressed dissatisfaction and lack of follow-up. Aaron stated he was busy until 9:30 PM Saturday; did not acknowledge lack of Monday follow-up. Observed unprofessional behavior (frustrated gestures, walked back to his desk and frustratingly pushed a chair, walked out of the office for 10 minutes). Overall experience included: Confusion and pressure regarding reservation/hold policy. Dismissal of mechanical concerns prior to purchase. Multiple preventable mechanical issues immediately after purchase. Lack of communication and follow-up from sales staff. Unprofessional conduct from management and sales representative. Result: Returned vehicle and lost trust in dealership due to poor communication, pressure tactics, unresolved mechanical concerns, and lack of accountability.

Went here to look at cars, spent an hour on the lot narrowing down what we wanted to test drive, so…read morethen we went in to ask about a test drive. The guy at the desk put our name in and told us no one was ahead and it would be 5-10 minute wait. We left after 30 minutes of no one coming to assist us. I've had much better customer service at small, local lots.

Hands down best Diesel mechanics out there! Seriously had the best experience with this mechanic…read moreat the fairest price. I have an F250 6.0 Powerstroke. It is very apparent that this shop is an expert with these trucks. Sonny went way above and beyond for me and had this truck doing it's work in two and a half hours. I am no doubt a permanent customer!!

Top-notch, professional service. Sonny and his crew took great care of me and my diesel 2013 F250…read moreon two separate occasions. Throughout both jobs, I was constantly apprised of the progress; the work was completed promptly and with quality assurance. I won't go anywhere else next time I have an issue with my Ford. I highly recommend S&R Powerstroke!

Got my first car from here in June 2025 and I got a nearly brand new vehicle with a warranty that…read moregets me where I need to go with confidence, Being a new owner of a vehicle is nerve wracking and these guys set me up for success thanks to everyone here and Isaiah sales man

Drove 45 minutes for scheduled appointment to do a test drive on vehicle. Spent 15 minutes…read morechecking out the body of the car, the engine, etc. Attempted to start the car, and the battery was dead!!! Complete waist of my morning. I would not recommend this dealership.

Extremely disappointed with the lack of honesty and trust that has been broken by O'Meara VW…read moreService. Dropped our car off for a wheel bearing issue, and told them we needed the car for the weekend (we had a trip to the mountains planned). We were specifically told the car would be back to me by 2pm Friday. We still had not heard back, so we called them only to be abruptly told by Adam that the technician was having a "hard time putting it back together" and it would not be ready until Monday. After cancelling our weekend plans and losing out on our Airbnb, we called back Monday to be told the parts wouldn't be in until Tuesday. When we finally got the car back, I brought up the significant timeline discrepancy and inconveniences caused by it to the manager Larry and asked if there would be any discount added to the service. He was cold and continued to insist that they did nothing wrong and that I was lying about being told the car would be ready on Friday. As a woman, this is not the first time I've been belittled and lied to by a auto repair business, nor will it be my last, but it will be my last interaction with O'Meara VW. For what it's worth, I called another shop over the weekend and told them exactly what was diagnosed to be fixed and was quoted $350 less, but unfortunately the car was already with O'Meara VW. I added an extra star to this would-be-one-star review because Katalina was the only polite and pleasant person we interacted with the entire time, and she was able to give me a small discount for my troubles.

After bringing my vehicle in for service, it was returned to me with an active oil leak that had…read morenot been disclosed, or addressed prior to release. After leaving the dealership, I discovered a video from the service tech saying that I have a pretty big oil leak--an issue that should have been caught and communicated while the vehicle was still in your possession, especially given that I was there specifically for an oil change. When I reached out regarding this, following the video I was sent, I received the following response from Service Advisor Issac explaining: "We use 2 systems here, 1 to check in cars and invoice repairs and the other to track cars throughout the shop and send recommendations for repairs. When the estimate came to me all it had was the pollen filter on it which I forwarded to you. Then Tim got involved and we closed out the repair, and you paid for the oil change and left. The tech forgot to send an additional recommendation for the oil leak diagnosis, and I didn't see it until you mentioned it and I reviewed the video." This clearly confirms that the oil leak was identified (or should have been identified) during service but was not properly communicated or acted on before the vehicle was returned to me. It is unacceptable that a vehicle would be released in this condition due to an internal process failure or oversight. Releasing a vehicle with an active oil leak raises serious safety and mechanical concerns. Oil leaks can lead to engine damage, reduced lubrication, and potential failure if not addressed. Had something occurred as a result of this negligence, I would like to understand who would have been held responsible. My vehicle was returned to me in a compromised condition without my knowledge, which is both unsafe and unacceptable. I also want to emphasize my long-standing relationship with O'Meara. I have personally purchased two vehicles from your dealership and have consistently chosen O'Meara for service because of the positive experiences I've had in the past. Additionally, I was a friend of Steve Stern (now at Emich), which further influenced my decision to continue doing business with your organization. Over the years, I have referred countless friends, family members, and colleagues to O'Meara with confidence. Because of this history, this situation is especially disappointing. The handling of my vehicle, combined with the lack of accountability, has completely eroded my trust. As it stands, I will no longer be purchasing future vehicles from O'Meara, nor will I be returning for any service. I will also no longer feel comfortable recommending your dealership to others. This could have been handled very differently, and it's unfortunate that it has resulted in the loss of a loyal customer and the referrals that came with it.