Stopped in with my son to get his car washed after a vacation. Mike and Anthony were fantastic…read more They walked us through the membership program and even helped with some items needed while we fine tuned the interior and exterior details. You guys went above and beyond. His car looks great. Thanks again- we'll be back!

I brought my daughter's car her a couple months ago to get it washed. I asked to sign up for the…read moremonth since she was going to be snowboarding the next couple weeks. There was a line of cars behind me, guy helping us just told me to initial a couple spots and we moved on. I put the date in my phone so my daughter knew what date the month would expire. Noticed two months later a new charge came through on my card... immediately reached out. After looking into it, realized I'd been charged two more times. No worries, contacted the vendor cause companies are usually helpful when things like this happen. Nope, not these guys... they were basically like, sorry NOT sorry. Even though my daughter only went one more time because she said the wash DID NOT EVEN GET HER CAR CLEAN, so she didn't bother going again. I explained that we didn't know it was a recurring subscription, I had asked to sign up for the month, there was such a long line of cars waiting, the guy didn't tell me anyyyy info other than giving me the form and the spots to mark (why wouldn't that be the first thing they say????)... but I guess I should have paused and read the fine print. True, that's my bad, but I guess I'm too trusting in a local vendor? Especially when I stated I just wanted to sign up for the month... not indefinitely. They did offer to extend the car washes for two months, but given the fact that my daughter's car barely got clean AND there are several reviews about cars being scratched, I'd rather eat the money and support another local business. I basically paid, $87 for two mediocre car washes, 4 unhelpful customer service emails and a whole waste of my time.

I used to love this spot. It was the only place I felt like was a good price and decent wash but, I…read morejust went recently and for a $45 'hand wash' -- I expected a little more than what I got :/ There's still so much dust on the dash. I can see where they went in and wiped down certain things in the interior but, it was done fast and sloppy. More importantly, I have a 4 year old who constantly kicks the back of my seat and I at least expected them to wipe down the back of my seat but it still looks the same. Lastly, a total mishap but they almost gave my car away to someone else!! Lol. Luckily the guy caught on and realized it wasn't his car and didn't drive off but, what's the point of having tickets when they don't even check if you have the correct number?? Still tipped $10. I was surprised they didn't even offer a free car wash for the mistake. I'm just super disappointed and unfortunately, I don't think I'll go back (especially this not being the first time in recent months of these same issues).

Paid $42 + tip for a premium car wash and am left with water spots and a not completely dry car…read more Expected more from a full service wash. I could have gotten this quality of a job from a drive through car wash.

Awful. 50.00 bucks of nonsense. Never again. Used to be…read moregreat. The streaks on my windows when she n hits them are awful. Dash corners are awful. Just don't go. They are friendly and kind however don't give two sh1ts about your car.

I do not recommend this place. The reason that I went there today was because I accidentally…read morespilled some frosted cookies in my MX 5. They changed me $40 for their basic service which included interior cleaning and a vacuum and they still managed to leave cookie crumbs behind.

I stopped by Premier 7 while visiting Newport Beach and was genuinely surprised by how different…read morethe experience felt. The location is perfect, right across from Balboa Bay Resort, but what stood out even more was the atmosphere. The lounge is clean and comfortable, the team is friendly, and everything feels well-run from the moment you pull in. You can tell there is real ownership behind the place because someone always seems to be walking around, checking on customers, and making sure the details are handled. It does not feel like a typical car wash. It feels more polished, more organized, and much more welcoming. Definitely a spot I would come back to anytime I am in the area.

I'm always here always recommending people to come by they always take care of me with a smile 100%…read morerecommend

Awesome staff. Very approachable with such a warm inviting greeting as you walk in and a great…read moreselection of snacks.

I take my Tesla every week. The staff there is friendly and helpful quick affordable brushless…read moreclean.... Not a detail.

Found CA coast detail on Yelp because my other detailer moved further away…read more Mark was quick to respond and competent. Good pricing and was flexible with costs as I only needed exterior wash on my ceramic coated Audi. I have an older crv that needs a wet vac too so I'll most likely be using them again. We'll see how it goes and will update review accordingly. Seems like I'll be using them moving forward

Thank you, Chris and team!!! You guys do an amazing job and are always so friendly, professional,…read moreand transparent about the services that need to be done to maintain the cars. I really appreciate the honesty and great service every time!

Absolutely amazing service! I'm extremely happy with the results. They did a very professional job,…read moreand my car came out incredibly clean it honestly looks fantastic. The quality of the work is excellent, especially for such a reasonable price. Everything from start to finish was great. I highly recommend this place and will definitely recommend them to my friends and family. From now on, this is the only place I'll be bringing all of my cars for washing and detailing. I'll absolutely be back. Thank you for the great work!

This is my second review for Vic and his team. / I previously had my girlfriend's car detailed by…read morethem - and very, very, thankfully entered this biz into my contacts - plus made notes to always use them for their services. I know that thousands of happy customers have already written great things about Unique Car Wash & Auto Detailing, but I'm going to add more accolades, once again, anyways. So very glad that I found Vic and his team. (Fellow Yelpers are very correct in their recommendations) This gentleman, and his crew, take their business seriously. He loves his job and business - and is absolutely meticulous about the details. He's the "can do" man. You need not waste time looking elsewhere. If you want it done right the first time - you come here. My car hadn't seen a vacuum or even been wiped down in 5-years - and everything looked like new when I picked up my vehicle. I will be bringing my car to him more often. Complete detail - is the way to go! Thanks Vic!

I really like this car wash. The cheapest wash is $12, which I think is a great price for a quick…read moreand convenient clean. I've been here twice so far since moving to the area, and both times have been a very good experience. The staff is friendly, helpful, and attentive, making the process easy and smooth. They always give you a free car freshener and wipes, which is a nice bonus and shows they care about the customer experience. Overall, it is a reliable, affordable, and convenient car wash, and I will definitely keep coming back.

I'm canceling my membership because of how this situation was handled…read more I've been a Fast5 Xpress Car Wash member for almost 10 years. After a decade of paying for this service, I expected that when a legitimate concern came up, it would at least be handled professionally and followed through to a conclusion. Unfortunately, that was not my experience at the Costa Mesa location. I went through this car wash, and the following day I noticed a crack in the upper portion of my windshield. I contacted the location and spoke with the manager, Cynthia. She asked me to bring the vehicle in so the damage could be documented. I did exactly that. The vehicle was inspected and an official incident report was completed that specifically lists the incident as "Cracked windshield." I was then told that I would receive a phone call regarding the matter. That call never came. After waiting approximately a week, I contacted the location myself. Rather than receiving an update, I was told I needed to bring the vehicle back again. This was confusing considering I had already made a trip specifically to show them the damage, had an incident report completed, and had been told someone would contact me. Unfortunately, shortly afterward my vehicle experienced an unrelated transmission failure and was undrivable for approximately a month while I waited for the necessary repairs. Once the vehicle was operational again, I returned to the car wash as requested. Cynthia was not there, so I spoke with another employee. Once again, I was told that I would receive a phone call. Once again, nobody called. This is now the second time after a month. At this point, my frustration is less about whether Fast5 ultimately accepts or denies responsibility and more about the complete lack of follow-through. If the company believes it isn't responsible, then tell me that. If the incident requires investigation, then investigate it and communicate the result. What isn't acceptable is asking a customer to make multiple trips, documenting the damage on an incident report, repeatedly promising a follow-up, and then simply not responding at all. The photos attached to this review document the windshield damage from multiple angles, including close-ups from inside and outside the vehicle. I've also included photos from the car wash itself and the incident report completed by the location documenting the cracked windshield. I normally used the Fullerton location, where I originally signed up, and I remained a customer for roughly 10 years. That's what makes this especially disappointing. Fast5 isn't losing a decade-long customer simply because there was a dispute over a windshield. They're losing a decade-long customer because when something went wrong, nobody could be bothered to give that customer an answer. After approximately 10 years of membership, I'm canceling. And based on my experience, if you notice damage after using this location, take pictures immediately, document everything, keep copies of the paperwork, and don't assume that filing an incident report means someone will actually follow up with you.