Awful. 50.00 bucks of nonsense. Never again. Used to be great. The streaks on my windows when she n hits them are awful. Dash corners are awful. Just don't go. They are friendly and kind however don't give two sh1ts about your car. read more

I do not recommend this place. The reason that I went there today was because I accidentally spilled some frosted cookies in my MX 5. They changed me $40 for their basic service which included interior cleaning and a vacuum and they still managed to leave cookie crumbs behind. read more

For our 20th wedding anniversary, had to get the new car cleaned right. This was my first visit, and so I selected "The Wash" to see how it would turn out. Very pleased. Will definitely return in the future, as I have other vehicles and the engine detailing sounds intriguing. read more

Disappointed and Overcharged I used to love this car wash and was so happy to have it nearby. I used to travel far just to get a good hand wash for my car, and finding this place was like a dream come true. But recently, my experience has been far from satisfactory. Since the new ownership took over, I noticed that they had increased their prices from $20 to $40, but at the register, I was surprisingly charged $45. It seemed like they hoped I wouldn't notice the discrepancy. While waiting for my car, I observed another customer, who mentioned he had pushed eight cars through them today, with two more being serviced at the time in addition to mine. He was visibly upset about the poor quality of the wash. Rather than addressing his concerns, the staff argued that what he was complaining about wasn't included in the service. When my car was finished, I could see what he meant. The exterior was still dirty and wet in places. For $20, I wouldn't have cared much, but for $45, I expected more attention to detail. When I noticed the interior hadn't been wiped down as requested (just for dust, not a detailed cleaning), I asked about the extra $5 charge. The man in charge explained that I should have only been charged $40 and apologized, but no refund was offered. He then wiped down the interior himself, but the back seat still hadn't been vacuumed at all. The staff claimed it was due to blowing out dirt from the console, which clearly wasn't the case as I know exactly how my mats looked before I took it in. My car isn't particularly dirty, so this should have been a quick, 20-minute job involving just a power wash, vacuum, and wipe-down. I explained my disappointment to the man in charge, noting how I could understand the other customer's frustration given the number of cars he brought in. The other customer, who brought significant business, commented, "rich men aren't dumb," and I couldn't agree more. Doubling the price and hiring twice the staff doesn't justify such poor service. The wash wasn't busy, with plenty of staff and only two cars being serviced at the time. Unfortunately, with the way they are operating, I don't see this business lasting. The significant price hike and decline in service quality are a deal-breaker for me. read more

Coast Hand Car Wash - Car Wash Near Me - Costa Mesa, California

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Be warned. ... I'm writing this review while waiting for my car (so nothing in this review has to do with the quality of the wash. I dropped my car off at 10:10am (verified by Life 360) and there was a single car in front of mine ... then I went to have breakfast with my daughter. When we returned THIRTY-SEVEN minutes later they my car had not yet been washed and they were just starting to vacuum. When I asked the person (who I assume is the manager) if this is normal for it to take almost 40 minutes for a car wash to even get started I was told "we are a detail shop". I said, "well your sign out front says Coast hand car wash, and that didn't answer my question. Is it normal for it to take 37 mins for you to even start to wash a car?" He replied, "yes." I already thought that the $40 price tag for a basic wash was crazy, but then when I went to pay I was charged $48 ... they told me there is a $5 up charge for SUV and 4% charge to pay with a card! I wish I had read other recent similar reviews ... I'll never be back. Update ... the wash was average at best. Lots of water spots. read more

Coast Hand Car Wash - Sign says "hand car wash" ... not "detail shop" like the manager said. - Car Wash Near Me - Costa Mesa, California

If you value your car, your time and valuables wash elsewhere. After 35 mins of not being able to see my vehicle, then another 20 to wipe it down. My new 2025 7 BMW returns and my console I utilize every day, also just prior is damaged and barely opens. After confronting the staff they try to tell me somethings stuck in it. Which wasn't and isn't the case, and WHY was anyone forcing my console open. Really sad to pay $40 + tip for a wash your car isn't safe. read more

They suck, I am a member I pay $69.99 monthly and the can't clean floor mats. They wanna charger an extra $20.00 to wipe off 4 mats. I will be cancelling my membership today. read more

I wanted to treat myself to a nice car wash as I had been on a trip for a few days. The owner told me he would give me the works, and proceeded to tell me not to worry the car will be perfectly cleaned. Unfortunately, that wasn't the case and my experience went from bad to worse. When I got in the car, there was sand still on the seats, so I asked them to please clean them off. When I drove down the street I noticed that my windshield had a long scratch in it, right in my eye line of driving. I quickly U-turned and pointed it out. They took zero responsibility and said I must have done it when I drove out!! I was driving down the street for 1 minute before returning to the wash, there was definitely no opportunity for me to do that. They said they couldn't have done that, I pointed out all the equipment they use that is sharp and can scratch glass. They denied everything. Additionally, when I got home (a 7 minute drive), I really looked at the car. Here were some of the things they missed in their "premiere, deep clean": the cup holder was dirty, water stains on windows, dirt/smudges still on vinyl seats, cleaner used on molding ruined it (created stains), underside of car not cleaned, trunk not wiped down. Definitely not worth $95!! Or $15 for that matter! Don't waste your time or money on this business. read more

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I would highly recommend not going to this business. I gave it 2 tries and the lack of attention to detail and overall basic cleaning did not match the price. I got the best best wash this time. It cost $124. There were numerous parts of the interior that were not wiped down and many spots on the outside. The prices have went up 300% since past ownership but the quality of the wash has gone down. On a positive note the staff seemed friendly. read more

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If I could give zero stars I would. My wife brought her car here for a wash came home and found stuff broken inside her car, her headphones stolen and oil leaking. Ridiculous read more

This place is expensive and has young teenagers doing all the work. The quality of service was poor - there was still bird droppings on the car, because they didn't wash it well, and they did a crappy job of drying the car, cleaning the wheels and put tire polish all over the mags! I paid a lot of money for a rather poor quality car wash. I will not come back here again!! I'd like a refund! There is no supervisor to oversee the quality of the work being done. Go somewhere else, save your money! read more

I had a really disappointing experience at this carwash. I went in for a basic wash and an interior wipe down -- nothing fancy -- and it ended up taking over 2 hours. For $60, I expected at least a decent job, but the results were far from it. The interior still had visible dust and smudges, and the cup holders looked untouched. Honestly, I could have done a better job myself in 30 minutes. They were always so slow but at least they weren't charging $60 they were charging less than $30. Not only they increased the prices the quality is horrible now read more

Coast Hand Car Wash - Car Wash Near Me - Costa Mesa, California

I was very disappointed with the service here. My girlfriend requested the basic car wash, but one of the staff repeatedly insisted she purchase a more expensive package and would not allow her to pay for the base option. The experience came across as pushy and unfair, and it seemed as though she was being taken advantage of. This approach reflects poorly on the business and its respect for customers. I value honesty and transparency, and unfortunately, this car wash did not demonstrate either. read more

I was a regular for the past four or five months, I typically get my car washed once a week. The key to the car wash is the dry. Almost every time I show up it's a different price within five dollars. 25, 30, 35. This is not a problem . But my last visit there were a bunch of kids working there, not even sure if they were over 16 . My car was done in 10 minutes, normally it took at least a half hour or longer. My car was not dry dripping everywhere . I had to spend 30 minutes at home drying it myself. I was loving this place until recently. I always do the inside myself so all they have to do is the outside. Now I'm scared to go back. If I wanted to be involved in the car wash, I would just do it myself. read more

I hate leaving bad reviews, so something has to be pretty bad for me get on here and make others aware. For the past 2 years I have exclusively brought my car to this car wash. I will never be coming back unfortunately after my latest experience. Like many have stated, this business is now under new management/ownership? The prices have doubled, and it seems like the staff has decreased. Now I don't have a problem with price increases. Everything is going up in price so it wasn't a surprise. But if you're going to raise your prices, you better back them up with better quality of service. I left with smears on my car, no tire dressing, my screen and half of my interior was still dirty. I walked away spending $60 including tip on a basic car wash that I had to go home and finish. I was disappointed to say the least. I would tell people in East side to go here because of how well they washed my car. Now I am telling everyone to stay away. read more

Been coming here for 19 years and I guess they were recently sold a few months back. While some changes are good, regarding inside with accessories and such while you wait, it appears as though they've cut staff, so that the wait time is even longer. The price is also went up. That I understand but to cut labor and impact your quality of service is why I probably won't be back. The workers are the same that I've been coming to for literally years upon years and I'll miss them. To say I'm disappointed, is an understatement But unless they fix the efficiency, I can't see wasting my time here. ****** UPDATE****** I literally waited 45 minutes and my car had not moved. So I got a refund and left. I'm gonna head down to five Xpress just down the street. While it may not be as good a overall wash, it's better than sitting here, waiting two hours. read more

Coast Hand Car Wash - Only one amazing worker on duty. Ridiculous. - Car Wash Near Me - Costa Mesa, California

I've been going here for some time now. Great hand car wash! Service is amazing. Detailing is great.

I always try to give the benefit of the doubt, but I would warn people to be careful when using this car wash. It could be really good, but they cut corners, promise you things and then don't really deliver any quality. My advice to them would just be a little more honest and not 'upsell' like a second hand car garage. The clean was ok, and just ok at best, but again, they just rush things and no real attention to detail. I believe they are new owners, so maybe they're settling in, but again........give people an honest, good service and they'll return. Unfortunately I will not as don't like being taken advantage of. read more

I had about $15 dollars in quarters in my center counsel and it got stolen plus I tipped not knowing. Also for $40 dollars not a great job cleaning the inside read more

They did a decent job on cleaning my car but the prices are out of control! $45.99 for a normal wash and they didn't even armor my tires. I won't be going back to this car wash! read more

Arni took amazing care of my SUV. I had some scuffs on my car and he took one look and said he would take care of it himself. I got the full wash and it took about 1.5hours. Man, the wait was worth it. Him and another gentleman left no crevice unturned. My SUV looks brand new. I am so happy with their service and will definitely be back. They accept credit card and applepay and I chose to tip in cash. read more

Coast is an excellent value for a hand wash and detail. These guys do great work and listen to your needs.

My family has been going to this place for 10 years and it was great before! When I first went to this place after the new ownership they lost my keys to my car and I had to wait 30 mins for them to find my keys. They left them in ANOTHER person's vehicle. The car looked okay, not as thorough as usual. I decided today to give them another try maybe after they got their bearings. My car was filthy. When I arrived a gentleman came up to my car and pointed out sprinkler water spots which I knew happened this morning from my neighbors. This guy tried to upsell me to $150 for a full wax! I laughed in his face and told him to just give me the regular wash for $40. Which guess what? No more water spots! Don't fall for there tricks. The wash looked alright but I'm pretty sure I can do a better job with a garden hose and a used beach towel. It's unfortunate because I used to like this place. I'm definitely going to look for a new place. read more

I have been going to this car wash for over 4 years. Today was my first time going since new ownership and I can say is PLEASE DO NOT GIVE THIS PLACE YOUR MONEY. I paid 78.00 for a wash that was average at best. The guy vacuuming my car was wearing sandals with no socks. The place was a mess. Trash everywhere, equipment in the customer waiting area, and dirty rags all over. Did I mention that they then left my car door open and my head lights on for 20 minutes before starting which caused my battery to die. It was a disaster, if you want quality service and a great experience go to Beach Cities Wash on Superior. read more

I went in for a basic car wash, just wanting the exterior clean and the inside vacuumed and at least wiped down. The guy convinced me to get the $80 wash instead of the basic $45 wash, which he said would get me a deeper clean, the inside of my car "scrubbed" including the car mats. The tip is paid before even getting your keys back to check out the job done.. I paid a total of $105 and get into my car to see it's barely been cleaned. I would be disappointed even if I had went with the basic wash. read more

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Awful, avoid. I've been coming here for years and have spent 10's of thousands of dollars. New management took over this week and they are TERRIBLE. I'll never return. read more

Do not come here horrible service and horrible job. Waited an hour and a half and my car wasn't even clean. Marks all over I didn't even bother to ask for a refund will just never come back. Staff is very unprofessional they all just walk around maybe 2 guys are actually working. The place is also messy no comfortable place to wait. Many other car washes in the area skip on this one. read more

New owner is awesome! Really cares about the business and the work they do. 100% switching over to here from now on. Better than Beach Cities and the other places I've been to. Totally recommend! read more

They do a good job, but take forever to do it. For the most basic wash expect to wait at least an hour to an hour and a half. Not enough guys working here. read more

Short answer: prices doubled, quality went down, new owner gets aggressive about how they only want to do high end detailing - without understanding that we also need washes in between our details. He said he fired 2 people this week for doing extras for customers for free (like wiping down the center console? Please don't tell me that's an extra). Poor employees. I hope they find a better opportunity. read more

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I used to come here often, but now there's new ownership that senselessly raised the prices for less services. The employees didn't speak English, and said the prices went up because of Trump... Fix your prices read more

The new owners are innovative with state of the art machines to blow out the ground in dirt from the carpet before vacuuming, and my white Tesla upholstery has never been cleaner. I got the "Bestest Car Wash" and it is completely worth it. Spot free water Five stars for the new guys. read more

Coast Hand Car Wash - Coast Car Wash, worth it - Car Wash Near Me - Costa Mesa, California

This place sucks. It was a slow cloudy day, and my car sat there for 30 minutes, with other people who came after me finishing before. When I asked how long it would be, he said 20 more minutes. I said, ok, I'll be back. Came back in 25 minutes and the guy goes "it's been sitting here a while." And it's not even that clean. There are still crumbs and streaks everywhere. For a $42 car wash, go elsewhere. read more

Worst experience. Told me it would be 45 minutes and it's going on a hour and a half and I'm still here. I definitely won't be back.

The ABSOLUTE worst car wash EVER! Not only did they do a poor job, when owner was approached, he stated'"If you want a guarantee on the wash, you need to pay more!" It's $40!!!! They didn't even clean the floor matts. Then, when discussing with the owner, the son cursed at a me and tried to fight me. Stay away. Overpriced, disrespectful, and terrible car wash!!! Update. Went to pick up car and some other employees tried to fight me and pulled down their pants and mooned me and said you aren't welcome here and flipped me off!!!!!!! WOW! read more

Coast Hand Car Wash - The jerk trying to fight me and follow me to my car! - Car Wash Near Me - Costa Mesa, California

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wow never believe how low the guy who does interior would go but this man not only tried to scam me but in return went full on ballistic when I told him "hey do you understand English" cause it was obvious he was not comprehending anything I said..... not only disrespected my wife with my daughter in the car but continued as his co workers kept telling him to stop I highly recommend beach cities car wash on superior wayyy nicer and treat people with respect not like the people here read more

I have been going to this car wash for years. It usually always took some time but was rightly priced and the people were nice. I went today and they racked up the price by a lot. It's now $40 for a regular wash when before it was under $30. There isn't anything special about it, just a lot more expensive. On top of me having to spend more I was reprimanded by an employee. I went to get my car after paying and a gentleman asked me if they gave me a receipt of payment. I said no. He then proceeded to tell me that I should have one. I was a little taken aback, I didn't realize it was my job to do the employees job of getting a receipt. He made me feel like I was trying to steal my own car because the employees forgot to give me a receipt. Definitely will not be back, awful service and pricing. read more

These guys are under new management and I could not have been happier with the service they provide. I brought in two cars throughout the week and they knew exactly what the cars needed and even buffed out minor scratches with no extra charge. They have my business and it's nice to see these guys take their jobs very seriously excellent customer service. read more

For the employees who washed my car 5 stars!!! They made my car beautiful. For the man at the register who I believe is the owner or manger 1 star. He gave me so much sh*t for giving them a $15 tip. When you pay, you get a tip option and then he hands you the cash to give them. It was a HUGE problem for him because he has to go to the atm everyday to get more cash for the tip, it is such a problem for this guy. Made me feel like cr*p. So many solutions to this problem and he gave me such a hard time for it. He is super unprofessional and could care less about the customers. read more

45 dollars for an exterior wash (no wax, no interior vacuum) is outrageous. Complete scam rip off