After visiting what felt like every dealership in Michigan, with very long waits and terrible…read morecustomer service--I was ready to give up. Then my boyfriend found Heidebreicht Chevrolet and introduced me to Mr. Steven Wilks. Steven greeted us right away, and his mix of professionalism, friendliness, politeness, and real mechanical knowledge made him stand out from all the other salesmen I had met on my journey. No pressure, no fluff--just honest guidance and a clear understanding of what I needed. (And with a smile!) :) Even when I backed out of my first choice, Steven didn't flinch. He showed NO signs of disappointment. He understood how I felt, so he encouraged me to find something I truly loved, (which mattered to me, once again I knew I was at the right place, with the right salesman), I felt respected, and that my business mattered..like he actually WANTED my business..and then.... I did....I found one. I truly fell in love with this car. He walked me through each and every detail--from financing to paying cash--with full patience and clarity. While other dealerships turned me away for having a modest budget, Steven made it work, and he made it easy. Now I'm driving a car I LOVE, a car that I NEVER thought I'd be able to afford, a car other dealerships turned my away from with my budget. I'll absolutely be back, just not anytime soon..I'm enjoying this car & think I will be for a long time. I am SO over the moon happy with my new ride. 10/10 Customer Service !!!! 10/10 No-Very Little Waiting Time 10/10 Trust !!! 10/10 Selection of Vehicles Thank you Heidebreicht Chevrolet, and thank you Steven Wilks!!! :) You've got a lifelong customer now!

Worst Service Experience Imaginable - Beware the Service Department!…read more​I purchased a used 2016 Silverado from Heidenbreicht Chevrolet and had a great experience with the sales team. However, the service department has been a complete nightmare, and I urge anyone considering buying a vehicle here, especially a used one, to proceed with extreme caution. ​Within one month of purchase, while the truck was under full warranty, I brought it in for issues with hard shifting and transmission hesitation. ​Initial Refusal: Over the course of three separate visits, the service department insisted there was "nothing wrong" with the truck, despite my clear and repeated concerns. The staff was rude, dismissive, and demeaning, making me feel like my concerns were invalid. ​Management Intervention: I had to escalate the issue to management before they finally agreed to investigate. They eventually replaced the transmission wiring harness, assuring me the problem was solved. I immediately informed them that the issue was not fixed, but they swore it was fine and sent me on my way. ​Now, shortly after the warranty has expired, my truck has major transmission failure. I am left with a large repair bill and several years of payments remaining on a defective vehicle. ​Had the Heidebreicht Chevrolet service department simply done their job and properly diagnosed and fixed the transmission when I first brought it in--repeatedly--the repair would have been 100% covered under warranty. ​Instead, the only "solution" offered by Marissa was a measly $1,000 off a repair that is now going to cost thousands out of my own pocket. This offer is insulting and shows a complete lack of accountability for their negligence. ​In summary: The sales process was fine, but the service department is dishonest, incompetent, and unprofessional. They actively ignored a major problem while the truck was under warranty, resulting in significant financial damage to me. Do not trust their service department.

Sold me a lemon cat from a pop up lot that she had rented to get rid of his bad cars I was unaware…read moreand young so I purchased a vehicle. The vehicle died after three days from too much stop leak in the radiator he refused it back he offered for me to come a get another car I went asked him why he sold me the car that he did and he said that he didn't want to sell the car to me. He was waiting for some young guy to come around that was gonna want to use it as a project car. None of this information was brought to my attention beforehand. His name is Chuck Saab. 2 years later my friend accidentally bought a car from his shop, not knowing that this was the one I was talking about to never go and he sold he a bad cars.

We were looking for a new small SUV. We ended up getting the small SUV, selling them a car we…read moredidn't intend on selling and also getting a Truck! The pricing was too good to pass up. The sales team, Brodie and Chuck were absolutely amazing. The ease of the process was unremarkable. Everyone dreads the process of buying a car. They made it so easy, convenient and seamless! We have referred a few others to them, and we will be returning in the future if/when we are in the market again. Thank you D&B! Kristyn L

I've been going here over 10 years. This dealership is the reason my cars have driven well. All the…read morestaff is very friendly and knowledgeable and they go above and beyond to make things comfortable for their customers. I purchased my vehicle here as well and have been very happy with it.

We put a deposit down on a 2026 truck & then it was SOLD out from under us!!!…read more The best part???! So how did we find out???? When a check came in the mail giving us our deposit back!!! No word from sales/finance/owner lol. NOTHING. NO ONE said a word to us and we were planning on finalizing this weekend! Before you ask, yes, they knew when we would be purchasing and were fine with it as long as we made the deposit....OBVIOUSLY NOT!! HORRIBLE customer service!! Needless to say, but we will NEVER buy from here nor have service done here and believe me when I tell you we will be telling anyone and everyone about our experience and they too won't buy or have service done here!! DO NOT GO HERE!! SHADY BUSINESS!! Btw, the salesman originally showed us a truck that was brand new and yet had a dented bumper and scuffed paint and a noise coming from the vent when you turn on the heat. When we brought it up the man was not even aware of the issues and said they'd "fix them"--whom in their right mind would buy a brand new car or truck that is damaged and needs to be fixed?! What?!?! No, we expect them to be in perfect condition, they're NEW!!! Would he not think to look at the truck--I'm sure glad we did! Do their cars and trucks not go through an inspection when they're received before going into inventory?! Would you trust someone or a company who was trying to pull a fast one on you?! Would you ever buy a used car/truck from this dealership, when they can't even properly inspect a brand new truck; how much attention is going into a trade in or a "certified" used car/truck?! JUST HORRIBLE all around!! We're beyond grateful that we narrowly avoided this sale with Bill Serra, at this shady GMC dealership and our hope is to spread the word of our experience AND to prevent anyone else from a bad sale or being scammed!!! RUN!!!

The sales was a bit much already had my lending car picked out down payment set wanted Ford Paint…read moreProtection. (FPP) but I guess the finajnace person got a better kickback with ske. Third party didn't find out till I wanted to use it with some chips on the hood and the Ford repair place said I didn't have it. Other than them sleezballing me on this it took way to long and involved a second day which was another 1 hour and 45 min drive for me. But in the end got the car and color I wanted but too bad it was riddled with recalls and major malfunction and was Lemonded out gotta live the Mach E and for being the recall king of EVs

Great service professional people highly recommend recommend this place for anything on your…read morevehicle Gary Manning

I am writing this to warn others about the extreme lack of competence at this service center. My…read morevehicle was held here for 145 days due to service transmission and limited performance. My Jeep wrangler would not go over 45mph. During that time, I was given constant excuses, experienced poor communication, and felt like my vehicle was never a priority. After nearly half a year of waiting with no results. I received a call saying it was my recall clutch that they originally put in, and they needed to be approved from warranty for a second recall. I had my Jeep for 43 hours and a service transmission notification came across my screen and my Jeep instantly lost speed and would not go over 45mph. I called Jim Reihls and was felt like an inconvenience. I went to Moran in port Huron. The difference was night and day. The new team diagnosed and fully repaired the exact same issue in just one week. It's clear now that my car was sitting untouched or misdiagnosed for months at Jim Reihls. Ivan the service repair manager told me it was at their dealership for 145 days due to being lost in the system. Even though I had a loaner vehicle and had to resign rental agreements multiple times and called to check on the status of my jeep. If you value your time and need your vehicle fixed correctly, go elsewhere. This experience was beyond unacceptable!

Getting a new car is nice and all but the prices are super outrageous right now! Leasing seemed…read morelike the way to go but prices today made me think otherwise. I met Karl Pierce 3 years ago when I leased my vehicle. It was my first lease so he made sure it was painless and stress free. Well folks he did it again! I have got to be the most indecisive person on this earth, but good ole Karl stuck by me. Not only did he give me the best quotes on the leases, and believe me, I did my homework - KARL was able to find me a used vehicle to purchase! Love love love this vehicle! IF you are looking to lease or buy- please do yourself a favor and see KARL PIERCE at Jim riehls Romeo. His persistence to make you a happy client will amaze you- take it from me- the most indecisive person on this earth!

Had a very nice interaction with a young lady named Morgan Smith. Very informed, pleasant and she…read moreunderstands her job quite well. We were "just looking", but when I'm ready to buy a car I'll definitely be back to see her. Absolutely delightful young lady

Serra Kia is an exceptional dealership. I had an unfortunate experience of no fault to Serra, but…read morethey took ownership of my concerns and stayed in my corner throughout the process. Sales and Service are top of the line!!

I was in a hurry to sell my vehicle because I was in a pinch financially and I stopped at a few…read moredealerships and was offered a fraction of what it was worth. I didn't have the time to clean it up and take pictures and list it on my own and wait for someone to buy it from me. I figured it was worth a shot to stop in to Auto buyers USA, I was treated with respect and Dylan and his team took the time to hear my story and assured me they would give me as much as possible for my vehicle. I walked out of there with a smile on my face knowing that we both got a fair deal. I would recommend them to everyone trying to sell a vehicle, they will give you a cash offer on the spot and are very professional. If I could give 6 stars I would, they truly went above and beyond and exceeded my expectations.

From the owner: We buy all makes and models of used vehicles! Explore the fast, easy, and secure way to sell your…read morecar at a fair price. Our simple process starts off with a free appraisal, available in store or online. If we can make a deal, you will be paid on the spot and we offer ride services for you to return home at no charge. If you are unable to come to our store we will travel to you! We aren't a dealer; we only buy cars. This means there is no push for a sale and no gimmicks. We aim to provide you with a fast, easy, and safe experience.

Used my gift card today. Early morning crew did a good job because I requested a few particulars…read more They complied and my crew manager did a final inspection. Price went up so I had to pay the difference. All in all it was a good experience. Ps: I think paying extra for matts to be cleaned is ridiculous!

Horrible location! Paid 20$ for my wash and they were dead slow, literally like 10 employees get to…read moredrying the car and the barely even dried half of the car left the car all wet and got me out of there in 10 seconds. I wouldn't recommend anyone going here.