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    Autoplanet Superstore

    2.5 (8 reviews)
    Open 9:00 am - 8:00 pm

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    Auto Village - Mechanics review of their vehicle

    Auto Village

    (27 reviews)

    I came in saw Jose he showed us the right car for the price we wanted he was straight forward and…read morethey got us a really good approval!!! Definitely recommend coming to see Jose at auto village!

    I'm genuinely confused by the number of positive reviews for this dealership, because my experience…read morewas extremely unpleasant and unprofessional. Alex, the salesperson, was polite enough, but the finance representative was openly hostile. The interaction between them quickly felt like a good-cop / bad-cop routine. When I asked basic questions about loan terms, the finance representative spoke to me in a belittling, aggressive manner and repeatedly insisted that my 730 credit score "wasn't good," which is simply not true. This wasn't firmness or professionalism -- it was unnecessarily rude and demeaning. Asking reasonable financial questions should not result in being talked down to or pressured. The vehicle was priced at $13,500 (still up for sale, as of now), and I was quoted a 23% interest rate. The Carfax report showed three owners, consistent maintenance, and no major red flags, presenting the car as overall well-maintained and reliable. Before arriving, I confirmed multiple times -- including directly with Alex -- that an independent pre-purchase inspection from an outside mechanic would be allowed. I repeated this again in person and made it clear I would not buy any vehicle without one. They very reluctantly agreed. Once my mechanic arrived and the inspection began, the finance representative's demeanor changed immediately. The sudden shift from aggressive to overly friendly was noticeable and uncomfortable. Within about 10 minutes, after inspecting only one side of the vehicle, the mechanic identified approximately $3,400-$4,500 in necessary repairs. According to the mechanic, these issues would not be obvious to the average buyer and appeared to have been cosmetically covered. I will be posting a photo of the inspection results with this review. I walked away from the deal. If you're considering buying here, protect yourself and insist on an independent pre-purchase inspection before signing anything. Spending around $125 upfront can potentially save you thousands. I personally recommend GG Mobile Mechanic.

    Autoplanet Superstore - car_dealers - Updated May 2026

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