As far as the efficiency of their customer representatives at this location the experience was…read moredecent. What I found out when I arrived was that my daughter's car was towed that morning to another lot in Pasedena due to the current capacity of this location. With the amount of flood vehicles they were working with at the time I can understand BUT my trek to the other side of town could have been avoided if the tow truck driver had not towed the vehicle to the junk yard the previous day. I instructed him to wait at the vehicle location until I got there to retrieve my daughter's belongings since he initially called and said he was 45 minutes away. This did not happen thus my journey to IAA. I informed the company of the incident and they told me due to the amount of vehicles they had to use tow truck subcontractors not normally associated with the company. At the Pasedena location the workers had a huge holding yard and they had a system where they could tell you where a vehicle was at anytime. Truly amazing.

Car was totaled and I went to pick up my stuff. They definitely stole items from my car and weren't…read moreclear at all with what to do. If you can, avoid them.

Clayton is an honest and reliable person to work with. Over the years he's helped me find 3…read morereliable vehicles at a good price. I highly recommend anyone in search of a vehicle call Auction Services of America!

Auction Services America has went above & beyond for me. I wish I could give Clayton & Jack 10's…read morethey're great guys to work with. God Bless them for being two guys that you can count on!

they have MORE FEES than any place that I have every been to…read more buyers fee, internet bid fees, gate fees(these people are full blown aholes) u bid on Friday then u find out u got it later that night & u have 3 days to pay & pu or $50 late fee & storage @ $5 1st day,$10 2nd day $15 3rd day & so on. I bought a car out of dallas & it cost me a few extra hundreds $$$.BEWARE BEWARE

Total scammers at this location. I have bought a number of Co-part vehicles from around the country…read morebut both times I have purchased from Houston they completely misrepresneted the vehicles that I purchased and the manager is unwilling to even discuss it with you. Do not buy from this Co-Part facility it is run by very dishonest people.

Licensed dealers only. Expect Tuesdays (Manheim Houston) leftovers…read more This also appears to be a duplicate of: http://www.yelp.com/biz/adesa-houston-houston

I've heard good but mostly bad things about this auction. Been told the fees are terribly high &…read morepeople who work there are terrible. Went there for the first time, asked for a fee list like I've asked in every other auction here and Houston and they denied to give me a copy of the buyer & seller fees because it's part of their policy to not to give them out. I guess that's the reason why they're high on fees since they add any random high fee they'd like if there's no base fees provided.

I just had the best and fastest experience in buying car that I have ever experienced in my entire…read morelife. Oday, the sales person, made this it easy and as smooth as possible. Car was detailed and ready to go once I got here. Please ask for Oday when you come in. He will definitely take care of you.

DO NOT COME HERE . I have been having my car that i bought here at ANF for three months and now…read morehaving to get a WHOLE NEW MOTOR for my car . They sold me my car without a dip stick which led to the oil leaking and had my car running on chunky burned oil and letting black smoke out . I took my boyfriend and dad to speak with them and they were absolutely no help. And the blonde hispanic , rude asf . Learn some manners and let people speak without interrupting. Being like that at your grown ass age is not cute. Overall sketchy business don't even bother wasting a dime here . I'm now stuck with a car that doesn't work but I have to keep paying or its my credit that's fucked.

Their sales person Judy was just basically rude from the start. I understand they have processes to…read morestick to and company policies, but presentation of all of that is key when presenting it to a customer. This is anything but a warm welcome, I guess I'm glad I decided to stick with the dealer I was already talking to because they had better manners.

After my car was totaled, I was on the hunt for a new vehicle with a generous down payment to put…read moredown. I stopped into this location due to finding a few cars I was interested in through the Auto Trader app. The saleswoman who initially helped me was very nice and tried to be transparent. Her "coach" appeared to be nice at the start as well. Then the saleswoman brought over two of the Rogues I was interested in looking at. I knew this place was a used car lot. But upon inspection, I quickly realized the cosmetic defects on these cars are not just a few minor scratches. These cars have been torn up, and they do not negotiate prices, claiming the defects are factored into the price of each car. The first 2025 Nissan Rogue I looked at had white blotchy stains on the driver's seat, and the back side of the passenger's seat. There were fingernail scratches all over the outside of the passenger door handles, and large scuffs all over the trunk. The second car had obvious water damage to the odometer that wasn't coming off. Again, scuffs and scratches all over the inside of the vehicle. The hood wasn't shut all the way, so the salesperson said "Oh, you just have to slam it down," and did just that. Yeah, I don't think that's supposed to be the only way to fully close the hood. Once it became apparent that I wanted a more cosmetically intact car, and that I wasn't going to settle for just anything, the "coach" who was hovering over the salesperson and I immediately checked out and changed his tune. He looked at me from over the counter like I was scum, and never interacted with me again. The third and final car I saw was an immediate no when it was more expensive than the previous two I looked at, yet it had an obvious cigarette burn right in the middle of the driver's seat. A cigarette burn. Over $20k they wanted for that one. TL;DR, Don't go to any Echo Park location if you want a car worth your time and money, and that you can be proud to drive for a good while. I gave my business to Mossy Nissan, which I should've done from the jump. Got a better overall price, no hidden fees, no games. Don't come here unless you want to get scammed for some beat up vehicle, and snubbed by unprofessional salesmen when they realize you aren't one to be fooled with.

Absolutely the worst America's Auto Auction I've experienced. Over 3 months later- still no title,…read moreand I'm out approximately $58K. The GM, Brian is a liar, in my opinion. They're clueless, unprofessional, and I have a slew of complaints against them with state agencies

From the owner: America's Auto Auction North Houston is a dealer-only auction hosting live consignment sales at our…read moreConroe, TX auction facility and online each week. Peruse thousands of pre-auction dealer vehicles posted and refreshed daily. Our online bidding process is simple and secure; making it easy to instantly buy or bid on used, pre-owned & salvage cars, SUVs, vans, trucks, and more. Whether you're looking for a fixer-upper or a reliable used car, you're sure to find it at America's Auto Auction North Houston, proudly serving Houston, TX, and surrounding areas. For more information, give us a call today.

In response to the other review. I have been a car dealer for 30 years and yes unless it is an…read moreabsolute sale the auction or the owner of the vehicle can set a reserve or floor price. If the price is not reached in the lane it will be put on an IF or Call bid. Then they call the owner to see if they will except the price. If it is an auction that takes a deposit then you get the deposit money back if the price is not accepted. Pretty simple and it's probably even stated in the rules of the auction. I know Houston Auto Auction and they have been in business since 1964. Not going to stay open that long if your running a scam.

It's just sad that if you bid on a vehicle and win it and pay the deposit that they asked for you…read moredon't get the vehicle this place is a fraud and should never auction cars this place isn't a real car auction The people there are just a bunch of liars and thieves they will tell you that your bid is good on the floor and say sold but ones you come pick it up the vehicle that you won they will lie and argue with you just to get there point across Their excuse was that they call the owner of the vehicle and told him that his car sold for $4,600 and that he denied my bid I been to so many auctions and I never heard that they have to talk to the owner to see if he approves the bid the way it works is like a gamble you hope you get top dollar on your car but sometimes you win a lot of money and sometimes you don't get what you want that's just the way it is but in reality they never called the owner they just didn't want to accept the fact that I won the car cheap and in very good condition so they just made a excuse to put the car back on auction to get more money from it and give the owner of the car practically a crapy percentage and they keep the big profits this place is a fake and a ripoff