The ONLY reason I'm not giving them 5 stars is because the location is hard to find. The staff at…read moreMcCanns treats you with the respect you want. They really make you feel that your business is valuable to them and do whatever they can to help you. Their staff consistently goes the extra mile to satisfy their customers. I recommend McCanns to all my friends in Dubuque!!

Super frustrated. Maybe they excel in other areas but not keys locked in a car. My insurance…read morecompany called McCanns to come get my keys out of the truck. They arrived promptly. Tried to open my truck for about 2 minutes and left. They didn't call me but called the insurance company to send out a locksmith, which is super expensive and not covered by insurance. 30 minutes later Insurance called another provider scheduled to arrive in an hour. They were able to open the truck in under 5 minutes. I'm sure McCanns has some great qualities but in a pinch I wouldn't suggest them for opening a locked car.

I am so happy with the customer service!! Jessie went above and beyond!! I had no clue what to do…read more My truck broke down I had no phone. no Idea what I should do. (my dad normally would just tow it himself.) stuck on the side of the road on highway 20. Got home called Wenzel towing and Jessie was very helpful in all the steps I needed to take.. call East Dubuque police so they did not have it tied and then to figure out where it need to be towed to.. she was so patient... she turned a bad day into a good one with her help. And even walked e through the payment part on line that I was having a hard time with. Wish more people were more like her!

My car died just outside of Dubuque as I was passing through. A friend of mine recommended Wenzel…read moreTowing to me so I called them. As I wasn't from the area and it was pouring rain, I simply described where I was on the highway and they knew exactly where I was. Within 15-20 minutes they were able to find me, get my car loaded up and took me to the shop where I had my car fixed. Great speedy and cost effective service. Very pleased with Wenzel Towing.

Sammy's towing and service are fast, friendly, reliable, knowledgeable about cars, and reasonable…read morepricing! One morning I was driving to work when all of a sudden my truck started to overheat. I was trying to head back home before anything bad happened to my motor but couldn't make it as it started to overheat really bad. I pulled over and called a friend who referred me to Sammy's Towing and Service. I called and right away Sam answered me, he asked for location and without question came to me. He checked the vehicle to see if there was a possible temporary solution. Unlike others that just see easy money. He was friendly and helpful. I ended up asking him if he could drop it off at my residence and without any questions he drove my truck and me home for a great reasonable price. I couldn't have been any happier with his service. I recommend you give them a call! P.s he suggested what the problem was and when I took my vehicle to get serviced, sure enough that was what the issue happened to be.

Came to our rescue super fast! Blas was awesome and very knowledgeable. Will be using them again.read more

I called Fast Tow looking for a jump (dome lights...dome lights...dome lights!). FAST! I couldn't…read morebelieve how quickly the owner was at my door with a smile on his face ready to save my day! I had called another place in town before I phoned these folks (family-owned!) and I am so glad I did. Not only was their service charge lower in price, (I felt like the other place was on a complete price gouge as it was also freezing cold outside...) the service was amazing. The communication on arrival time was accurate, the interaction was fun ( I learned something about the building I live in!) and most importantly for the reason I called...Car started! All around, they have my 5 stars!

Called in the morning to get my ailing truck to a shop. He got there fast, was very friendly, and…read moregot me to the shop I needed very quickly. I would definitely recommend to anyone in the area.

Also along those lines, I'd like to thank my cousins, Jules and Luke Wenzel, of Wenzel Family…read moreTowing, for taking my car out to McGrath Chevy, the people at McGrath for their awesome service, and my sister, Mary, for waiting while I went into get my new glasses and for giving me a ride home. McGrath was awesome! By mid-morning, my husband and I had a report on what was actually wrong with the car, an estimate and any questions we had answered. Although it cost a "pretty penny" to get it fixed, McGrath's customer service was terrific from start to finish! When Eric went to pick up the car, the service personnel had brought it up front for him, all warmed up! I am recommending them to everyone!

We have used Wenzel Family towing many times over the past few years for transporting our personal…read morevehicles and customer vehicles. They always do a great job. Absolutely no complaints with anyone at the company.

Alan was pleasant to deal with and was professional! I would definitely use him again.read more

I need to get my car to my in-laws heated garage to do brake work. Fuegos was the first to respond…read moreto my request for a quote and it was way more affordable than I expected. They were very responsive and understood my issue. I requested they show up at 1:00pm and they showed up EXACTLY at 1:00pm. The technician was kind and thoughtful. I will definitely keep Fuegos on the top of my list if I ever need a tow again!

my pickup wouldn't start after dropping some yard waste off at the community dump. AAA sent Austin…read morewho arrived quickly and tried to jump it but no luck. I was only about a block and a half away from home and didn't know where I could get it towed to. I told Austin if I could get it back to our driveway we would figure out what to do. No problem ma'am, he says, you steer and I will push. And he did it! right into the driveway! I don't think better customer service is possible. Thank you Austin! Connie Waite

From the owner: We are a light duty vehicle roadside service company servicing the Cedar Rapids and surrounding…read morearea. Our mission is to provide five star quality service to you and get you back on the road asap.

Edited - They just called me and complained about my review, then also mentioned that Basim is not…read moretheir employee (he even made his employee call me), but he is the owner. Great to know. They started conversation as "You are not our customer" simply because I got their service through the insurance. I wish it were misunderstanding, but how they deal with my review tells a lot of things. ------------------------------------------ I hate to leave negative review because you guys did the job done. But I must tell you, one of your guys, Basim really does not seem to care about your customers. I called you guys for lock out service, and he showed up on site, then he did not walk out of his car for more than 20 minutes because he was on the phone with his friends or whatever. And my car was running, and I am pretty sure that he saw me as well because I was standing by my car which was really close to his. Then he slowly walked out of his car and did the job which takes about 30 seconds. I already waited like 45 minutes and had to wait 20 minutes longer after he arrived because he did not get out of his car. Very horrible customer service, I can tell.

Our car wouldn't start this morning, which is never fun. Luckily we were able to have someone come…read moreout quickly to jump start our car. Would recommend.