The ONLY reason I'm not giving them 5 stars is because the location is hard to find. The staff at…read moreMcCanns treats you with the respect you want. They really make you feel that your business is valuable to them and do whatever they can to help you. Their staff consistently goes the extra mile to satisfy their customers. I recommend McCanns to all my friends in Dubuque!!

Super frustrated. Maybe they excel in other areas but not keys locked in a car. My insurance…read morecompany called McCanns to come get my keys out of the truck. They arrived promptly. Tried to open my truck for about 2 minutes and left. They didn't call me but called the insurance company to send out a locksmith, which is super expensive and not covered by insurance. 30 minutes later Insurance called another provider scheduled to arrive in an hour. They were able to open the truck in under 5 minutes. I'm sure McCanns has some great qualities but in a pinch I wouldn't suggest them for opening a locked car.

A huge SHOUT OUT to Donnie's! I couldn't place a review high enough to praise this business. We…read morewere stranded with 2 flat tires and no way to get back on the road. What are the odds a tow truck driver would just happen to see us, stop to help, find us a business with the 4 tires we needed and tow us there. We have no idea what his plans were, or where he was supposed to be, but he was our hero. Pleasant, courteous and a great conversationalist.

Awesome service. Just passing through and had low tire pressure. He pumped it up himself and…read morewouldn't accept our money even though he new we were only passing through and would never buy tires from him. Nice guy very helpful. Had us back on the road in no time.

Can't say how thankful I am for DJ and his family. On a dead head trip from Fort Dodge, IA to…read moreChicago, IL we had some car trouble at 7pm in an area of the country that was far from familiar. DJ was nice enough to not only tow us to his shop but fix our issue that FRIDAY night and have us back on the road by 10pm. The world needs more people like DJ - selfless, willing and welcoming.

From the owner: 24-Hour Towing and Roadside Assistance, Fabrication, Complete Auto and Body Repair, Preferred Shop…read morefor Progressive, Insurance Work, Available on Saturday by Appointment Only, Over 30 Years of Experience. Products: Tires, Hydraulic Hoses, Superior Welding Gases, Steel, Used Cars. Services: DJ Auto Repair Hours Monday-Friday 7:30 am to 5:30 pm, 24-Hour Towing Service, Oil Changes, Brakes, AC Repair, Transmission, Shocks and Struts, Tune-Ups, Replace Engines and Transmissions, Auto Body and Light Truck Repair, Frame Work, Preferred Shop for Progressive, Insurance Work, Available on Saturday by Appointment ONLY, Tires. Brands: Goodyear, Firestone, Falken, Cooper, Carlisle, Hankook, Continental, Superior Welding, Axalta. Location Facts: 1/2 Mile East of Manchester on Old Hwy. 20 (210th St.)

Chase Ebbinghouse Thank you for all of your work and due…read morediligence in helping us purchase our new Toyota. We truly appreciate the time you took to walk us through every detail of the vehicle and ensure we felt confident in our decision. Your thoroughness and professionalism made the entire experience smooth and enjoyable. Job well done--we are very grateful for your support! Thank you again, C & P M

I am posting this for accountability regarding Anderson‑Weber Toyota and its affiliated dealership,…read moreToyota of Muscatine, operated by the Weber family (Jeff Weber, Tim Weber, Alec Weber). I specifically communicated with these individuals regarding a critical title and registration error involving a 2026 Toyota vehicle purchase. Despite clear instructions, the dealership processed documents under the wrong purchaser using an electronic signature workflow without proper disclosure. This error has not been corrected despite repeated notices and escalation to ownership. Current impact (not hypothetical -- already happened) I was issued a citation for driving an unregistered vehicle The Illinois Motor Vehicles Department refused registration due to incorrect title/assignment I am now facing court exposure, penalties, and inability to legally operate the vehicle This harm is directly caused by dealership documentation failure and delay in correction. What makes this serious This is no longer a customer service issue -- it is a compliance and liability issue: Incorrect MSO/title assignment Failure to correct after formal notice Failure to act after foreseeable legal consequences Continued inaction even after damages occurred The dealership has been provided with a standard Illinois correction mechanism (Affirmation of Correction / POA) and has all authority required to fix the issue immediately, yet has not done so. Expectation I am still requesting only one thing: Immediate corrected title or signed Illinois correction document. Warning to buyers Be extremely careful: Verify purchaser name before signing anything Do not rely on electronic signing without review Ensure ownership and title documentation is correct before leaving This situation has escalated unnecessarily due to lack of timely corrective action from dealership ownership. I expect immediate resolution.

Was told that McCanns was coming to pick up up my son's car late at night. After the arrival time…read morepast and still no tow truck, I called back to insurance. That's the only way I found that McCanns canceled on me. Insurance said they did find another tow truck, All Hours Towing from Bellevue. No sooner than I hung up with insurance and All Hours Towing was calling me to let me know they were coming and then gave them me another call when they were 10 minutes away. I've never had another tow company do that. My son's car sits low to the ground and I found out that this tow company uses blankets to keep the car from scraping. I don't think I've ever seen a tow truck take such care in loading a car. They told me that they would call me when they delivered the car to the repair place, which they kept their word. I got even a bigger surprise when I found out that they offered to bring my son home instead of having me get dressed and drive out to pick him up. Old fashioned caring and compassionate family business, something you just don't find in today's businesses. They went above and beyond compared to the other tow companies in the area. I highly recommend this company to anyone and they have a woman driver which I know would put me more at ease if it had been me broken down. They are definitely my go-to tow company from now on. The driver was so wonderful to my son and I. A huge thank you to both Amy and Dave, I really appreciate everything you did and bringing my son home to me safely.

From the owner: 24-Hour Availability, Accident Towing, Flat Bed/Rollback Towing, Wheel Lift Towing, Light Duty…read moreTowing, Medium Duty Towing, Insurance Towing, Motorcycle Towing, Long Distance Towing, Winch & Recovery, Repossessions, Impound Services, Roadside Assistance, Jump Starts, Lockout Services, Tire Changes, Gas/Diesel Delivery

Unprofessional management & incompetent staff! The…read moreincompetency of the service staff was surpassed by managements' feeble attempt at customer satisfaction! A spur-of-the-moment decision for a Labor Day weekend trip led me to the Dubuque ExpertTire for a pre-trip oil change and multiple-point inspection. On the highway, five minutes into our trip I noticed white smoke in the review mirror then noticed the oil-pressure reading ZERO! I quickly decelerated from 70 mph and shut-it-down on the shoulder. A quick check under the hood revealed the oil filter was missing...and oil all over the place, including the sides and back of my Tahoe! I called "expert tire" and they said they would send a tow truck which I said I don't have time for that...all I likely need is someone to come out with more oil, a filter and towels to wipe the oil off the windows so I could continue our trip. After pleading with the condescending manager, she agreed to send someone (five miles). Perhaps sensing my frustration, upon arrival, the young man expediently and politely got my family back on the road. The manager told me to stop in after the trip and she would "make things right". What a joke! She gave me certificates for two free oil changes that expired at the end of the year ...and it was now September 6th! I just shook my head, walked out and threw the certificates in the trash. She lost a potential long-term customer and gains an increasingly bad reputation.

Incompetent - do not go here -simple oil change turned into nightmare when after leaving and…read moredriving a few miles indicator on car showed "low oil" - looked under hood and car and oil everywhere - oil filter cap loose and apparently also drain cap not tightened - called "expert tire" and they said they would send a tow truck which they never did thus after waiting and calling them back with no response took car to BMW dealership after having to stop to add 3 qts of oil on the way - this could have caused major damage to a very expensive car and did cause major hassle and expense as it was - may sue "expert tire" for their incompetence - would give no stars if could and they will be hearing from my attorney

The staff at Big A are always gracious and welcoming! Grateful for all that they do to ensure my…read moresafety and keep my vehicles serviced!

Honestly, this is the best mechanic shop I've ever dealt with. I brought my vehicle in by…read moreappointment to get my transmission fluid serviced. Everyone I interacted with was pleasantly kind and helpful, and the waiting lobby was comfortable and clean. They send you a free inspection of your vehicle over text with pictures while they are working on it, then come and talk to you personally and answer any questions. I highly recommend this place!

I took my truck in to Westside auto to get some to gnostics and they've been over backwards getting…read moremy truck back to me and showed me exactly what I needed how much it was gonna be and they're very reasonable so if you're looking for a good mechanics or are you looking for a good mechanics you can't go wrong with Westside auto

From Amy at the desk (Who knows more about cars than most mechanics) to John and the rest of his…read morecrew, these folks are fantastic! They always take great care of my vehicle needs, and never take advantage of me. Definitely recommend them to anyone needing service, tires, batteries, etc.

I recommend Tandem to anyone that listens. They have been great and provided exceptional service…read moreevery time I go. Have a weird noise? They figure it out quickly. they have yet to request for added services that are not relevant but will provide me feedback if something will go bad in the immediate future, such as a battery.

Service Request was handled well. Knowledgable staff…read more Service was great. I appreciate communication about next steps to keep tires good. I shopped around and price was good.