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    Automatic Fire Safety

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Automatic Fire Safety

    Fire protection services

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    Central Fire Protection & Services - CENTRAL FIRE SERVICES

    Central Fire Protection & Services

    (81 reviews)

    North San Jose

    Some time ago, the cover plate of the fire sprinkler on the ceiling of my second floor was knocked…read moreloose and fell off. This happened because my son fell on the third floor and accidentally hit the spot where the second-floor fire sprinkler was located. I knew nothing about this kind of thing and was really worried that water would start spraying out immediately! I quickly reached out on Yelp to several licensed fire protection service providers, hoping someone could help reinstall it as soon as possible. Leon from Central Fire Protection & Services was the fastest to respond--within ten minutes! I asked Leon if he could come quickly to help me replace and install it because I had to go out the next day. Leon asked me to send him photos and a short video. After reviewing them, he reassured me that there was no need to worry, that it wasn't a big problem, and told me to just contact him again after I got home. When we returned from our trip, I contacted Leon right away. Leon patiently and thoroughly guided me online on how to choose the correct new cover plate, how to purchase it, and explained that once I received the parts, I could actually install it myself. Even after receiving the new part, I still insisted on having Leon come install it, since I'm not a professional. But Leon kindly and carefully walked me through the installation step by step. Finally, with Leon's help, I successfully installed the new cover plate! I was so happy--not just because Leon provided all this guidance for free and never tried to take advantage of me, but also because through Leon, I learned something new myself. Now, with immense gratitude, I'm writing this review to give Leon the highest praise for his professionalism, honesty, dedication, and his willingness to go above and beyond. I recommend Leon to all my friends. I myself work in professional consulting, and Leon's values completely align with mine: not putting profit first, but putting truly helping others first! It's because of people like Leon that our world becomes a better place. (Oh, and even when I insisted that Leon give me a quote earlier, the service price he offered was extremely reasonable.) Thank you, Leon!

    I needed a 5 year inspection for a commercial warehouse, Leon was responsive and very professional…read morein his approach, something sorely lacking now and refreshing to encounter. He had to interact with my tenant, I did not need to be there, payment was easy. If you need anything done with sprinklers, I would strongly recommend him.

    Aura Fire Safety - Expert Fire Sprinkler and Fire Alarm service in SF Bay Area

    Aura Fire Safety

    (62 reviews)

    Russian Hill, Fisherman's Wharf

    I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

    Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

    Sinclair Fire Protection, Inc

    Sinclair Fire Protection, Inc

    (1 review)

    I had called this company with a fire sprinkler emergency on a Friday afternoon. They stated they…read morecouldn't get out there that day but assured me they could make it out there the following Monday from 12-2pm. So I called on Monday at 10:30 am to make sure they were going to the appointment and to give them an update on the job status. The receptionist stated there was nothing on her calendar for that appointment time. I let her know I had scheduled the appointment with the owner, so she put him on the line. Dean came on and after some communication he finally remembered who I was and the appointment. After speaking with him some more and explaining what condition the home was left in (no attic space, fireline was cut from main to be reconnected) he accused me of being rude and told me to find someone else. I have been in the customer service industry for quite sometime and I was not being rude what so ever. I feel he used that statement to get out of doing the job once he learned he had to cut into the sheetrock. Needless to say, this is one of the most unprofessional business I have ever had the displeasure of trying to work with and do not recommend using them to anyone.

    From the owner: Sinclair Fire Protection, Inc. is a full service plumbing and fire protection company based in…read moreMarin County, California. We have been at our current location for 24 years. We are licensed C-16 and C-36 contractors, with extensive experience in residential, commercial and industrial systems.

    Automatic Fire Safety - fireprotection - Updated May 2026

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