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Automated Environments Northwest

2.4 (9 reviews)
Open • Open 24 hours

Services - Automated Environments Northwest

Home automation repair

Home theater calibration

Home theater design

9 More Services

Home theater furniture installation

Home theater installation

Component automation

Security monitoring services

Security system installation

Security system repair

Soundproofing

Home system automation

TV mounting

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7 years ago

Came over same day and fixed my Nest Hello and Thermostat. Followed up later to make sure all was good. Prompt, reliable, knowledgable!

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A-MAX Security Solutions

A-MAX Security Solutions

(48 reviews)

Southwest Portland

Awful communication, very, very slow and vague response...although great field techs (reason for…read morethe second star). They may be great at helping you if you're locked out, but if you need anything else, I'd use a different company. I've been trying to replace our lockset for the door of our condo since July. Called this company and they sent someone out to look. The tech said it's an interconnected lockset so they needed to check if they had to order it. A week goes by - no communication on if they had it, so I contacted them. They said they were checking their stock (for a week). Another 10 days go by and nothing from them, so I contact them again. They say they need to order it and it'll be about 6 weeks. So over 2 weeks of no communication...and seems no action on their part. September 2 they finally come to install the lockset. The manufacturer sent the wrong parts so could not install. They tell me they'll check to see when they can get what we need. So that same day I sent a detailed message with what we needed and we need to just get this done...since I had no idea if the office knew what was going on and/or if they were doing anything. No response until 8 days later..."We are expecting to get the parts next week and will contact you as soon as we get the parts." Over two months wasted and had to chase these guys to get ANY information from them. I ended up ordering the parts needed myself and have a different company (which is responsive) lined up to install.

We had an emergency in the middle of a snowstorm and they came out to get the problem resolved…read morequickly. They told us the pricing structure in advance and stuck to it. Totally reliable

OmniGuard Security - Meet the team... this is Dan

OmniGuard Security

(121 reviews)

Southwest Portland

We've had the service for five years. Keep in mind that this is an industry with many different…read moreplayers. There are all kinds of "incentives" to sign up, but then you live with the monthly fees. In my opinion you have two choices in this industry - big company like Comcast, or a local company like OmniGuard. I picked and am staying with OmniGuard for three reasons: 1. The primary alarm monitoring system, through Alarm.com is bulletproof. We've had some alarms go off when we weren't in town. The police showed up. If there is urgent issues, they are on the phone with you immediately. 2. The service side - OmniGuard is local and will fix your issues. They are small, and sometimes they can drop the ball, but they always make it right. When you call they are respectful and helpful. 3. Price points remain stable - they don't jack you around after a year. The value remains.

I've had Omniguard Security for three years. No real problems, except they don't seem to…read moreunderstand their own system. I was told I needed to link their system to my WiFi, so I did. Now, three years later I find out that they can't figure out why, since my system is on a cell radio connection only. I have found that any inquiries I have made either get lost or ignored. When pushed, however, the company has come through. The manager, Tina, told me she has only worked there since January, so she's not familiar with their products or systems. It's November! On balance the company is OK and the price is competitive. However, staffing and training seems to be needed.

Phillips Electronics - New touch screen system w/ built in home automation

Phillips Electronics

(19 reviews)

Southwest Portland

Phillips Electronics Alarm has enabled my neighbor to film in my windows and use their system to…read morestalk myself and my family. They installed and aimed cameras on my neighbor's home that look into my windows and backyard. My neighbor has then used these cameras to see when I am out as well as my and my families activities in my home. When I called to inform them how their system was being used and requested that the camera be redirected they refused and stated that it is my neighbor's right to film into my home. The customer service rep hung up on me when I asked for his name. I would not recommend using a company that supports voyeurism/stalking of people and their families.

My husband and I just had an alarm placed by Phillips Electronics this spring. First of all, I just…read morewanted to mention how easy they made the whole process... From first inquiry, to getting a bid, alarm installation, and learning how to use the system.. All went super smoothly! Each person from Phillips that we talked to either on the phone or in our home was polite, informative and professional. We feel good about using a local service too! My husband travels for work quite a bit, and now when he is away on business, I can take comfort in the fact that we now have an alarm system protecting our home and our family. I especially like the option to control the alarm system through our cell phones. Now we can arm it from bed if one of us forgets to arm the system. Could also come in handy if you needed to let someone into the house who doesn't have a code or young children.

Intellihome - AV & Smart Home Automation - The newly rewired setup.

Intellihome - AV & Smart Home Automation

(14 reviews)

Southwest Portland

We recently had a leaky basement wall that required replacing a large section of the studs and…read moredrywall. Happily, this gave us the opportunity to finally upgrade our 10+-year-old surround sound wiring with a more modern, sleeker setup. We reached out to Intellihome, they heard our ideas, added a few additional quality-of-life features that we hadn't even thought of, and got to work. Im not sure what I was expecting, but the end result exceeds even those vague expectations. The new wiring is a big future-proofing upgrade, wires are tucked neatly into the wall, and as you can see in my photo, there are zero cables hanging from the TV -- a crucial feature when you have four curious, chaotic cats. Intellihome was extremely easy to work with, exceedingly professional, and they do great work. When we eventually opt for further surround sound upgrades, we'll be calling Intellihome.

I had an opportunity to get a 65" TV installed by Zeb @Intellihome today and can honestly saying…read morewas a GREAT experience! Here's a run-down: 1. Quick response and quote for the work I needed done. 2. Easy to set up a time. 3. Zeb was on time and called ahead when he was on his way. 4. Zeb not only installed the wall mount but also put it together! 5. I appreciated the customer ed on how to reposition TV without unplugging it by accident (it had a short cord). I'll be hiring them if I need help with more stuff!

Automated Environments Northwest - securitysystems - Updated May 2026

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