Called and made an appointment on 11/28/2023 to have my front headlights / fog lights / rear lights…read moresmoked out / tinted. Was told by the project manager Jack Cunningham at Magnicolor in Newport News, VA that it wouldn't be a problem, after being asked about the year, make, model of the vehicle with some other questions about my desires for the project outcome such as shade of tint for each of the lights, ect. I was asked to put a 25% down payment on the install to secure my appointment slot for 11/29/2023. I did so with my American Express, in the total amount of $115.75 with the remaining balance to be paid upon installation. During my appointment on 11/29/2023 while the car was in the shop, I was asked by Jack Cunningham if I had previously had the car ceramic coated, to which I replied "yes". He said it can be difficult for them to get proper adhesion of the tint, and asked my permission to try and remove the previous ceramic coat. I said sure, not a problem. He came back minutes later saying that they can't get it off, and that I'd have to take the car back to the company that first installed it to have it removed, then return to them on a different day. This is unacceptable. I simply asked for a refund of my deposit, as no actual work had been completed towards the agreed upon installation, and was told no by Jack Cunningham. He stated that I as the customer should have known that ceramic coating causes issues during their process. I stated to him that he is the industry professional, and should be asking questions like that during the intake process with each of their customers. The business made no attempt to resolve the issue with my refund, simply told me 'good luck'.

We considered a wrap for our vehicle and after searching online we found Magnicolor. So glad we…read moredid! Very smooth process. Jack explained options and gave suggestions. Finished product was beyond our expectations! Highly recommended!

These guys are great. Squeezed me in same day on a Friday! Very conveniently located right off the…read moreexit. The staff were very polite and communicative. They finished faster than I could finish my lunch. Price was very competitive and I have no complaints. Additionally they offer military discount and have a cozy waiting room just incase you don't want to drop off and leave. Get your windows tinted before it gets too hot out!

Grateful for the peace of mind and personal development of the professional associate. Thank you…read morefor making me mobile. Great turn around time!!! I might be able to see my first love in my Honda- who fled to Canada after art school. Hopeful for safe returns and mutual respect.

Awesome experience here. The owner Dennis was friendly and communicated really well. I had a…read morehorrible experience with a roof wrap on my brand new car at another shop and the staff here at DC told me they would fix it and make it better. And they definitely did! Once the problem is dealt with I will put the name of the shop so you know where NOT to go. Amazing work and I'm happy I chose them. The whole staff is awesome and really friendly. They wrapped my whole car for me and it looks amazing! Can't wait for the car to be tinted by them as well. I don't know what else to say but don't waste time at another shop. Just come here for your work to be done right!

Absolutely wonderful experience start to finish! Dennis works with your budget and your timeframe!…read more Best in the area, only graphics person I will go to from now on! We were very picky about how we wanted our image to appear and Dennis went back and forth with us at least 5 times until we were so happy with our image, he never lost patience and always kept a wonderful attitude. He worked with us on price and helped us find the right materials for our budget. Made the whole process easy for us from start to finish. The minute we approved the design they were working, got it installed the same day! I couldn't recommend him more, he has a new lifetime customer! Best in the whole area in customer service, product, delivery time, everything!

Reasonable pricing for quality tint. Many tint options available. If you are looking to get your…read morevehicle done, your business or even your home get a quote.

We are a medical mfg. company which means we require precision labels for our products. The label…read morecompany we were using for about 20 years closed down so I had to locate a new company that uses the exact same material or could get it along with providing quality work at a reasonable price. Long story short, after trying one other company that didn't work out, I am soo very glad I found The Graphic Shop. I was fortunate enough to have been able to visit their facility, well before Covid. It was a great experience. Very clean environment and they are wonderful people. If you've heard the saying about somebody being a perfectionist, well they are it. They work very hard to make sure the labels we order are exactly what we want. We have over 50 different labels. We require very intricate work sometimes, lots of colors, different shapes, and they always pull through. The colors are consistent, the sizes always come out right, and they are very reasonable in pricing. They have the best staff who are always helpful. So, if you want something done right, give them a try.

From the owner: The Graphics Shop specializes in vehicle wraps including cars, trucks, vans, trailers and more as…read morewell as sign printing and industrial screen printing. We produce building signs, way finding, point of purchase, ADA signs, site signs and more. Our screen printing services include meat case dividers, danglers, rail strips for the food industry as well as ​real estate yard signs, chemical container label, review mirror parking tags, security system yard signs, custom designed magnets and more.