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    The Graphics Shop

    5.0 (1 review)
    Closed Closed

    Services - The Graphics Shop

    Vehicle wrapping application

    Signmaking

    The Graphics Shop Photos

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    5 years ago

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    Magnicolor Vinyl Wraps + Custom Printing

    Magnicolor Vinyl Wraps + Custom Printing

    (4 reviews)

    I've worked with hundreds of businesses and vendors over the course of my adult life, and these…read moreguys are *TRULY* phenomenal. From the fact that Jack came out to us in Portsmouth from Newport News for a free estimate, THEN they had our truck completed in a week - we couldn't be prouder to work with them. As a non-profit (Mercy Drops Dream Center) that goes into the community 5+ days a week, our box truck needs to show the level of professionalism that we hold true to, and the guys at Magnicolor made it happen. THANK YOU THANK YOU THANK YOU!!!

    Called and made an appointment on 11/28/2023 to have my front headlights / fog lights / rear lights…read moresmoked out / tinted. Was told by the project manager Jack Cunningham at Magnicolor in Newport News, VA that it wouldn't be a problem, after being asked about the year, make, model of the vehicle with some other questions about my desires for the project outcome such as shade of tint for each of the lights, ect. I was asked to put a 25% down payment on the install to secure my appointment slot for 11/29/2023. I did so with my American Express, in the total amount of $115.75 with the remaining balance to be paid upon installation. During my appointment on 11/29/2023 while the car was in the shop, I was asked by Jack Cunningham if I had previously had the car ceramic coated, to which I replied "yes". He said it can be difficult for them to get proper adhesion of the tint, and asked my permission to try and remove the previous ceramic coat. I said sure, not a problem. He came back minutes later saying that they can't get it off, and that I'd have to take the car back to the company that first installed it to have it removed, then return to them on a different day. This is unacceptable. I simply asked for a refund of my deposit, as no actual work had been completed towards the agreed upon installation, and was told no by Jack Cunningham. He stated that I as the customer should have known that ceramic coating causes issues during their process. I stated to him that he is the industry professional, and should be asking questions like that during the intake process with each of their customers. The business made no attempt to resolve the issue with my refund, simply told me 'good luck'.

    The Graphics Shop - vehiclewraps - Updated May 2026

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