Unbelievable service with a very complicated repair process absolutely no reservations in using…read morethem again. Even after they were fully paid we had a couple minor things go wrong and they took the car back in and fixed everything with no charge. I will never take a car to another place. They communicated well and were kind and honest throughout the process Their value was awesome

Working with Jon's Body Shop was a great experience! I don't make it a habit to get in vehicle…read moreaccidents, especially when they're not my fault. But when I did, the folks at Jon's helped answer all my questions from the rental car to working with the insurance process to getting the car repaired. They made it easy to get back on the road. I was even able to drop off the rental and take possession of our vehicle in one trip! Best part was the workmanship - the repair made our vehicle look new! Great job!

I didn't buy a car, but I sold my used one using the Kbb instant cash offer in and out in under an…read morehour shout out to Hannah for making it quick and easy and not lowballing me unlike the ford dealership!

Do Not Take Your Vehicle to Defouw Automotive!…read more Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.

so grateful for the fine folks at guaranteed automotive…read more my wife, 7 week old baby, and puppy were driving from cincy to chicago after our first road trip as a family of 4. engine completely gave out on 65N. we were in a crisis, on the side of the interstate with semis speeding by. we got a tow to the nearest mechanic (20+ miles) - and it happened to be guaranteed automotive. they were busy as could be, but still managed to let us know that our catalytic converter went out. they needed to order the part and could get it fixed for us - but it'd be a couple days. the real problem was that it was purdue's move in weekend - and even though enterprise allowed me to book and check into a reservation online - not a single location had a rental car in all of lafayette. same issue with every rental company in the area. what a shame. we needed to get back to chicago bad, especially with a crying newborn. after several frustrating calls with enterprise and hurtz, we decided we'd just uber on home ($270) and come back for the car when it was ready. but out of nowhere, guaranteed auto offered us their little loaner and let us take it back to chicago for 3 days while our car was getting fixed. saved us some money and was very convenient, after a long stressful day. we're so appreciative for the kindness and efficiency we witnessed with guaranteed. i hope i never step foot in there again, but if you're reading this and you're broke down in the area - they'll get you right. only somewhat negative feedback from me is that they're closed on saturday and sunday - and waited to call until friday around closing time to let us know the car was ready for pickup. so had to wait a couple extra days to pickup, whereas if i knew it was going to be ready i could have been there friday afternoon. oh well. pretty good, not bad, can't complain. thanks y'all!

New to the area and decided to try this place for my high mileage Camry. Scheduled an oil change…read moreand check up and was impressed with how things were handled. The front desk staff were very friendly and I really appreciated Eric's help. I had a speculation I was burning oil and they made sure to take note and set up an appointment to address that in a months time. Oil change, air filter, and windshield wipers were all very reasonably priced. I had an appointment for 10 AM and was out by 11:30 AM on a busy morning it seemed. Nice little waiting area as well. I will be taking my car here for future services.

I was able to call on a Friday and drop my car off on the following Monday with the remote start…read moreinstalled and ready for pick up on Tuesday. The remote start that was installed is very good quality and the price was a great value. The business is very responsive when you call, no waiting on hold forever.

Went in to get a remote start thought I was gonna have to wait all day. Got it done within an hour.read more

Tint job done for my 17 Ford Focus. Completed in about half a day. Very timely. Great quality film…read more Friendly staff. Would recommend.

First thing and most important thing: IF YOU are looking for a shop to do your windows... this is…read morethe place. Don't even worry about looking around at other businesses, because this business has exactly the qualities you're looking for. If you have to schedule out a week or more, it's well worth the wait. Not all shops are created equal, and you just don't want to have to keep going back to deal with headaches. Now for the main part: I had my windows tinted here with their ceramic IRX film. If you're looking at reviews questioning the ceramic... it's a top notch brand and super respected in the industry. No questions/issues there. There are many decent to good films in the market. This one is a premium one for sure, but the most important thing is the shop. This place excels in customer service and values. I am really skeptical of a lot of service-based businesses these days, because the quality and attention to detail has just gone down hill. I did some research before coming here and determined this was the best place in town. I've lived all over the country and have used multiple window tinting businesses and this one was hands down the best (and that says A LOT because I've been in very big cities). The customer service is top notch. This family-owned business really is reminiscent of what it meant to be a family owned business in the past. I didn't have any issues, but I spoke with them at length and I am 100% satisfied that they would correct any issue that might arise. This fact alone is a reason enough to come here. Not everything will always be perfect, but working with a business who will make things right is increasingly more important every year it seems. With that said, they did a fantastic job and I have no complaints. I would not hesitate to come here, and I tend to be pretty skeptical by nature. They have great values and are happy to support our military. I really just can't say enough nice things about them. They are 100% worth any wait and cost. No matter how expensive your vehicle is, it's safe with them.

They did wonderful work! They got my car in and had it done within a week and a half. Very…read moreprofessional and really care about their work and making their customers feel valued and appreciated. They take great pride in their work. Very impressed and appreciate the hard work these gentlemen put in to put my car back together!! Thank you so much!!! Great experience and will definitely recommend to everyone!!!

Jeffries made my vehicle brand new again, after fixing the hail damage. Hail dents not included in…read morethe estimate were fixed on their own initiative. My vehicle was returned super clean, inside and out. I was treated like I was spending millions. First class work, service, and atmosphere. It is a family owned business and it shows in how customers are treated. If vehicle body repair is needed in the future, I will definitely return to Jeffries Body Shop.

I called and got my car on right away. No cost until they started working on the car. Called me…read morefirst to confirm what I wanted to fix now versus later. How much it would cost now and the cost of the later fixes. Fast courteous, honest, and good work. I had been told by another service center that I needed a new water pump for $700+. No water pump issues and spent 320 with the fix and an oil change. Thanks guys!!!​

I Love this place. PERIOD!!! Everything about this place is satisfactory. Need I say more?? I guess…read moreI will!! 1. Friendly, helpful, patient, and professional staff. 2. Fast and efficient. 3. Thorough and knowledgeable. 4. Trust worthy 5. Always the same!!! Thanks guys. Ms. Lisa Wright

Brought my bent rim in 2010 Corvette quoted me 120 bucks. Left my room it was done the same day and…read morehe helped me load it up in the back of my truck really nice people. Looked at the receipt it was only 80 bucks these guys rock

Group of very helpful guys! Walked me through the steps of what to get or why and why not. The pros…read moreand cons of lifting my jeep. Weighing my options, just all around very helpful advice. Then helped me pick out bad butt set of rims and tires. Then had my jeep done within couple days. Best decision I made! Very well made rims, tires are chunky, rims are sexy. 36" very good price.